Scheduled a pick up for my Snowblower back in September. The gentleman was upfront and said it…read morewouldn't be picked up until November. I took a risk on his word and agreed to a November pickup. It's now November 24th and just called them to confirm they were coming. After a few minutes on hold he told me that it wouldn't be until after Christmas? Not an apology just an explanation that they were behind schedule. It would have been professional and Decent of them to have called me to tell me of the delay. I could have tried to make different arrangements. I bought a new snowblower from them and gave them all my business in the past. I don't think they are very customer focused when it comes to your everyday Joe. Probably only the small businesses that they do business with weekly... # Outgrew the general public in their shiny new building.

I first found Stewart's when I was 16 years old with a small business. From the moment I walked in…read morethe front door, I was treated like everyone else... with respect. I've learned and seen that at Stewart's, no matter the size of your company, who you are, you are all treated like family. I can't say enough of how much everyone there has gone above and beyond for me, also watching my business and I grow. I wouldn't recommend any place else!

Good people. Helped with our Ariens snow blower. Very knowledgeable and had the parts on hand…read more That makes a big difference. Thanks.

Brought my tractor in for a head gasket replacement, had the tractor back in 3 days at a reasonable…read morecost. No complaints

We dropped our battery operated lawn mower off on 9/23. John told it was still under warrantee and…read morethe repair would be fully covered (except for the $35 fee to determine the problem) and we just had to wait for the part to arrive. After waiting until 10/4, John then told us he had made a mistake and the mower was no longer under warrantee and the repair would cost $355. We do not appreciate them wasting our time.

I left my electric lawn mower with them THREE weeks ago to have the blade sharpened…read more They told me it would cost me $35 to "diagnose" it and another $35 to sharpen the blade. I should have run screaming out the door at that point. But I just wanted to get it done! I'm an old lady and I don't have the strength to remove the blade, myself. They're open Limited hours. They don't answer the phone during working hours. And they don't return calls. AND... it takes them more than 3 weeks to DIAGNOSE and sharpen a blade -- for which they overcharge. If I could give them ZERO stars, I would.

Brought my Ariens snowblower differential gear into the shop for inspection for wear. The…read moreforward/reverse action was slipping and thought, based on Youtube videos, that this part may be the reason. The mechanic looked at it and didn't think this was the problem, he suggested to look at the sprocket bushings, a common failure item. Turned out it was the bushings ($6 part). Saved me the expense of the differential part ($160 part). Good to know that they are not looking to sell you expensive parts that are not the problem. Trust in repair service is rare these days.

I needed a replacement gas cap for the lawn mower I'd purchased at Ace, and after several…read moreunsuccessful attempts to procure one from Ace, I called Morrison. Morrison couldn't have been more helpful and within two days I had received the cap through the mail that I had order.

I just pulled out the invoice from B&G when they serviced my snow blower 2 years ago. I didn't…read morerealize how badly they ripped me off until now. $200 to service my $600 snow blower and replace the pull cord which broke last winter. Think about how mild the past few winters have been and about how many times I pulled the cord after they fixed it....maybe a dozen. I think that all of the negative reviews speak for themselves and the responses from B&G employees are pretty awful. Stay away....$200 for an oil change and a new pull cord is ridiculous. December 20' update l - the $200 pull cord dry-rotted and broke the first time that I pulled it this year. I've had pull cords outlast engines. Not only did they overcharge me, they also used poor quality parts.

Last time I used B & G Power Equipment, was the "last time"…read more Rude woman on the telephone...they did work that I didn't ask for without asking me first. There are other choices (including doing things myself). Sad...