Receptionists was very uncomfortable for this being a hospital and dealing with sick people. A…read moremember of my family was extremely sick i ran from work to make sure they were okay. Upon ringing the doorbell the woman was walking as slow as can be and had an unpleasant look on her face. name was andrea. I get to the desk and wait behind the people in front of me. once they were done the receptionist did not bother to look at me. I'm anxiously waiting for her to even acknowledge me. She had no urgency whatsoever which is not okay to be working at a hospital. I tell her who i'm here to see and she calls on the radio and tells me to have a seat. I back away from the desk checking my phone to see if i recieved a message from my family member and stayed standing they . She told me again to have a seat. I told her i was going to stay standing. (a normal person would not want to have a seat when awaiting to see a sick family member there are a lot of emotions) she responds and says she's not coming at me in a very confrontational tone. I responded and said i'm just anxious to the situation happening m. Seriously if the staff can't handle a person looking a little overwhelmed at a hospital then why are they working there????? I already feel on edge and the tome and attitude from the staff made it 10x worse.

Please go somewhere else. This is not quality safe patient care. The CNO is a joke. The nursing…read morestaff is beyond inept. Zero communication and my family member ended up not surviving all the mistakes. Drive to Richmond or across town.

12/29/25: THIS OFFICE REPEATEDLY DEMANDED I COME IN FOR MEDICALLY UNNECESSARY APPOINTMENTS…read more I did blood labs in October. I received a call in November that I needed to repeat a lab, & when I asked which lab & why, I was told I would need to make an appointment (with Amanda Schaffer, PA) to find out. . I raised this issue with the office manager,Tammy. She did not really respond to this issue beyond acknowledging I SHOULD be able to get that information from the office. ⁣ NEXT I WAS TOLD I NEEDED AN APPOINTMENT TO GET A RENEWED PRESCRIPTION for a lifetime medication. I HAD ALREADY 1) had an appointment, 2) new blood labs were ordered specifically for a new prescription, 3) lab results are the basis for writing a prescription, THEREFORE, THE PCP IS ABLE TO RENEW THE PRESCRIPTION & HAS NO NEED FOR FURTHER PATIENT ASSESSMENT. NO FURTHER APPOINTMENTS REQUIRED. The 3rd time this office told me that I had to have an appointment was for a medicare annual exam. So I went. ⁣ Turns out the appointment was used to kick me out of the practice & I had to remind Amanda schaffer, PA to address the reason I was told to come in. ⁣ In summary: my goal is to clarify the difficulties I experienced with this office: 1) being told I have to book unnecessary appointments with my PCP & 2) this medical office does not answer their phone.

I saw dr fenalson and dr Knudsen. Terrible experience with both as well as the offices and the…read morebilling has been a mess. Got sent to collections by labcorp when I didn't even receive a bill. Dr. Fenalson was one of the coldest people I've ever met and when I asked about side effects of a drug he wanted me to take he said there were none which was absolutely not the case. Then he couldn't get me in for my actual physical which I was under the impression that's what I was there for which I had already waited 6 months to get in, for 3 more months, then he cancelled the physical a week out. Then I went to Knudsen for endocrinology and that was the costliest waste of time ever. She did nothing but run duplicate tests and shared the results. Pointless as all get out. $800. Her office was the worst I've ever been to. You walk in and directly in front of the entrance is a desk where obviously one would expect to be greeted, but they rudely tell you it's the other window, and they are for the lab( maybe switch desks since i proceeded to watch twenty people go through the same thing ‍) then take a seat, but oh the couch is missing it's cushion, enjoy. Then waiting in the exam room I observed that it actually has never been cleaned. There was arm cheese on the chair and the exam table was filthy! Thank God I wasn't having an exam! Dr.Knudsen was friendly but such an odd scatterbrained woman. She didn't actually talk to me, she talked out loud as she typed into my chart slowly, it was the strangest experience. Huge waste of time and money. My heart rate was high when I got in because they were anxiety producing. The nurse said I'll check it again before you go. It was still at 100 but she waited until it said 99 for a moment and said ok that will do, obviously because 100 is the cut off for issues and she didn't want to deal with it. Then I was checked out by the picture of endocrine health, an almost bald overweight woman with a thyroid scar who could barely speak.

Jennie is amazing. I've been getting my Botox and lip filler for over a year and I've always had…read moregreat results!

First of all...I was thrilled to see that there was an IV therapy service provider here in the…read more'Burg!!! I have been traveling an hour to places for this! And then I found Alive and Thriving and Dr. Jennie! I was soo impressed with the service, her knowledge and friendliness. She sat with me and really gave me a 5* service. As a seasoned IV therapy client, I would 10/10 recommend and will absolutely be back!!

I saw Doctor Sheba-Mohsin today as a new patient. Upon arrival I was taken back in less than five…read moreminutes. The nurse Sheryl was very businesslike and no nonsense to the point of chastising me that they were busy and I needed to not speak unless I was answering questions. Dr Mohsin was efficient and instructed me that I was welcome to come there but there were guidelines as she was a busy person. I would need to limit my questions and keep things moving. Such an interesting group of individuals and a modern mode of treating humans.

Dr Mohsin is dismissive and does not listen to her patients. Riverside is a great company and they…read morecan certainly do better when it comes to providing patients with attentive, respectful doctors who actually Care about helping people.

We were referred to Dr. Shield by my children's primary care pediatrician. Dr. Shield and his staff…read morewere kind, courteous, and prompt. He answered all of our questions & concerns. I would recommend him to anyone in the area looking for an allergy specialist. A++

Dr. G is a very caring and skilled surgeon. His office staff is friendly and I have been seen…read morepromptly each time I have visited his office. I recently had surgery to replace a failed breast implant that was done after my mastectomy. He pays great attention to detail and I and very pleased with the surgical outcome and my healing process.

Dr. G is incredibly kind, he will listen to your concerns and help you make the right decisions…read more Does that mean sometimes your appointment will be a behind a few minutes? Occasionally. But it's worth it. I wouldn't want anyone to be rushed when making very serious decisions about their *face* (or body) would you? I'm glad he takes the time to make sure his patients are comfortable.

My mom has been going to Doctor Tylman for many years. Over the last few years I have noticed a…read moreterrible decline in the service provided by this office. The woman that answers the phone to my mom's doctor is horribly rude and obnoxious. It is almost as if she is taunting my mom and questioning whether or not she is really sick when she calls in to be seen!!!! The woman treats her the same way when she is there at the office, acting like my mom is demented or something, and she does not have dementia. After having been subjected to this abuse myself when I called and spoke to this person, I have decided my mother is going elsewhere for her medical care- NO ONE should be subjected to such horrible abuse over the phone or in person, no matter how wonderful the doctor is. My mother is now so much happier with her new doctor's office. The staff treats her well and she is never afraid to call them for help!

Very helpful and knowledgeable people there. Great team. Thank You. I am very glad to know they…read morenear me and always willingly to lend a compassionate hand.

Waited about an hour in the exam room. There were no other patients and I never saw a doctor. I…read moreended up leaving for Riverside Doctor's Hospital. Terrible service at First Med. They should rename it Worst Med. When I left the nurse was not surprised at all. Like she was used to seeing that from patients.