Great customer service, readily available and knowledgeable employees. Good selection of product…read moreand not overwhelming.

I came in mid day with a coconut soda in hand and a backpack full of engine parts in need of bolts…read more Right off the bad an elderly man behind the counter starts telling me off for having a backpack, telling me I can't have it in the store. Now I understand the rule, but I'm clearly here to buy some bolts and I've got the means to pay. The whole store is empty and I'll need someone with me anyway to find the right bolts! But like some autist this old bugger just tries to tell me to leave the pack, with the parts, out side?! Buddy I'm here to get matching bolts!

Great place great service. I was looking for some nuts at Home Depot and they didn't have the right…read moresize Johnson had the right size and several different types. Then I walk in there and I see that they have all these rubs and marinades sauces and I'm like a kid in a candy store and I buy a bunch of rubs because I smoke a lot of meat and fishand my turkey for Thanksgiving. This place was awesome.

Haven't had a bad experience in this place till recently. I got a capacitor for an AC unit which…read morewas great because Home Depot did not have any. Got it, went home but it didnt work, though okay let me test it first, I went back the next day got a multimeter to test it. Turns out capacitor was bad which I mean it happens with this part but they did not let me swap it out because of no box..I think it is partially my fault but they did not want to work with me to swap it even though I saw some of the same employees who helped me out the previous day. I found it very frustrating, more or less the management kind of brushed it off so I ended up having to buy another one...I was frustrated and I did not want to give attitude to the cashier because she didn't know she was just the messenger so I dont blame her. Note to self take your own multimeter to test power stuff before you make a purchase and do not throw out your boxes because they wont work with you...

The employees are as very helpful in finding whatever I need, whether it is a certain screw, bolt…read morepaint, and even stuff for my smoker.

I'll admit that I don't understand exactly how this little hardware store is both Ace and K & L. It…read morehas a big box name with a mom and pop feel. Employees don't feel "corporately trained"... in a good way. Surprising how much they fit into a relatively small space! I took a lot of pics for reference or I'd be here all day describing the variety. Favorite unique offerings include: - Bins of loose nails and screws that are so visually satisfying to look at! - Ability to make new car keys. - Old timey lanterns with oil and everything next to jam jars and such for canning. - Local sketch art on the walls as decor. - A vintage (in a not-on-purpose way) 7Up vending machine.

if your looking for a fasteners like a bolt, nut, vehicle clip stop looking and get your assets…read moredown here! Not much more to say

I think they're out of business. I've been by there several times looking for their great service,…read moreand the door was not open since I was in the area I went to????? I m not in liberty to say, but another hardware store close in the area where I was told that they had purchased a lot of their products and I found everything I needed, but I do miss that personal touch the old store have I don't live in the area anymore but whenever I need something I look for that store maybe one day I will be surprised. I am rated the store, a 100 when open

Incredible selection in service old school style customerservice in fact, the big box Home Depot's…read moreand Lowe's don't have anything on this place.

Sadly shelves still bare. Went in for a couple of items but found row after row of empty shelves…read more Staff used to be great but have stopped making excuses and have a really bad attitude. I used to shop here 2-3 times a month but it is no longer worth going as it is often a waste of time. Saddest review I have ever written. Amazon and big box stores here I come.

I had to redo my restroom and bought a vanity that was missing screws. I went to Home Depot and no…read moreone was available to help me. I decided that after 10 minutes I'd go to Ace. Once I showed upa gentleman came up to me and greeted me. I explain my situation and showed him the directions. He went to 6 different drawers and matched the parts I needed. He was attentive and friendly. Best experience I've had.

I gave them three stars because this place is a hit and miss sometimes sometimes you can go and get…read morevery good service and the staff working are very helpful but other times you go they can be extremely unhelpful or no one really available for questions. They typically have what I need at the store when it's not available at places like Home Depot so they have a pretty decent selection. The value of the items are pretty standard price or it can be expensive because they have items that you really can't find it at the major stores. overall, it's not a horrible place to shop, but it wouldn't be my first pick

I always try and support Ace over the big box store. Yesterday I wanted some advice on a…read moremodification on my bike. My saddle bags were scraping against my rear tire. Adam, a Supervisor came outside where my bike was and made a suggestion to remedy my situation. You can't put a price on that type of customer service. Thank you Adam!

El otro día cuando estaba en la tienda ocupaba un poco de ayuda encontrando unos tornillos para…read moreremplazar unos que tenía ya malos. La Cynthia Rocha me ayudó muy rápido en encontrar los tornillos que ocupaba.

Sadly I need to say what happened. I have two homes in…read morecrestline. Spent lots of money at this location always on it. Now the bad news this last go around I spent $ 1,200.00 on some major repairs on one of my homes. They are big on just buy this or that bring it back if you don't need it. Anyways I had 3-4 things to bring back. Turned into a big hassle and I had purchased them over a week while I was up there. They gave me cash on two smaller items. Would not give me back on two items cash said the register will only process them as gift cards " what the heck " I have major brain surgery during which I had a stroke. I over the years Lost more cards than I have used. They could not explain it to me on common sense level only that once the register does that they can't reverse it. I was not happy I mean we are talking about $ 76.00. They said they would go get the manager and of course the manager was busy. They need to tell people oh just bring it back for a refund oh by the way it might be in the form of a gift card which when the person loses it to bad. I am stopping down the hill the next week at Home Depot first such a shame I can't buy and support crestline businesses. The tab probably will be around $ 500.00 this next time. Shame shame shame :(

The Ace garden center used to be my happy place. I love to garden and have purchased many plants,…read moresoil, garden lights and pots there. But today they made it impossible to park in front or in back of the garden center. At 3pm I went to the garden center because I needed about 5-6 plants. I need to park close to load them in my car. But they had a food truck blocking the 3 front lanes and then cones blocking the 3 spots in the back. I asked if they were open and they said yes but suggested I park across the street. Well I am over 60 years old and carrying 5-6 plants across the street was not appealing to me. I would think they would leave parking open for shoppers. I am going to try the garden center in Rim tomorrow as I heard they cater to full time residents and they have convenient parking. It's a bummer that some businesses don't make it convenient to shop at their stores.

ill admit this place has literally every nut/bolt/spacer/rope/chain/material/electrical…read more.... basically anything you could ever imagine. i love this place...... but i despise some of the staff. if you ever come in and actually need help, do yourself a favor and look for the older 50+ white dudes

This place has everything! I needed a replacement switch for my 39 year old table saw, they had…read morethem in stock. But the always have everything.