Rafael, Kimberly were all very helpful. Usually I am very skeptical about local appliance stores. I usually get appliances from Costco or Homedepot or Lowe's. However after purchasing a few appliances here, I am SOLD. 1. I bought a washer, dryer, and dishwasher Appliance from this store over a year ago. All 3 appliances are running good so far with no issues. (Wanted to get a fridge too, but they didn't have the size I needed). 2. Sales associates are helpful. They were not pushy and are pleasant to heal with. 3. Delivery can be done on the same day sometimes. I am a property manager, if a unit has an issue, I cant wait for days or weeks to get appliances replaced. I need them the same day. 4. They go the extra mile for client. Last year, i bought a dishwasher without even going there. Rafael helped me choose one and texted me a photo. And delivered the unit the same day. Unfortunately Appliance Outlet would not install it because the current dishwasher Angel valve was old. Long story short, we installed the dishwasher on our own, but we left the old unit in the garage and forgot about it. I called appliance outlet a year later, Kimberly answered, I asked if I could pay $50-$75 to get the old unit hauled away. They normally don't do that but made an exception for me and only charge the normal low haul away fee. Thank you Appliance Outlet, if I need another appliance, I'll be sure to call you guys first. And I highly recommend them if you need appliance and good customer service. One delivery on the washer and dryer was bad though in 2025, I was watching, the driver scratched the washer's door real bad on the dolly. I recommend you guys to cover the washer with a thick moving blanket before putting it on the dolly. I hope management had addressed this issue. read more

I will never buy another appliance from this "authorized" retailer ever again. Every single appliance I have purchased from them I have had to replace or repair. I bought a dishwasher, "brand new" GE Profile, inside the filter housing you will find sludge from previous use. I purchased a forno Range, that was fine, as it had to be ordered from the retailer as it was 48in, no one really buys those so it came new. I purchased the hood vent, the baffles hinge on 2 of them were broken so they would fall out as the latch doesn't work and 2 months in, the right fan, which comes on after speeds 3 & 4, went out and makes a loud grinding noise, so now it has to be replaced or repaired also. Here's the kicker, they didn't care. They did not take on the liability and directed me to "call Forno and claim it under warranty". I shouldn't have to! I should be able to call them, they fix, or replace. I spoke to a repairman when my dishwasher had to be replaced and he informed me he's had several instances from others about this store in particular. He told me that they purchase broken appliances and swapped them out for parts to repair other broken appliances that they sell to you as "NEW". It's business so it understand, it's to turn a profit. But if you can't take care of your customers you will fail as a reputable retailer. I've spent 14k on a Dacor fridge, 200k plus remodeling my home, 20k building a podcast studio.. I don't need to "bash" a business because I don't have anything to do, I'm genuinely frustrated and disappointed. It's 11:24pm on a Monday night, I'm heating up dinner and ANOTHER appliance form them has failed on me.. I'm genuinely frustrated with their business. This will not be my last review. God bless. read more

Great service they treat you like you are the king I definitely recommend this place to all my friends

Good selection and several locations if they don't have what you're looking for at one location, they will contact the other ones to see if they have it read more

New business that just opened up. I bought a window air conditioner here for only 180 for their opening special when Lowe's and Home Depot wanted 350 dollars for the same BTU sized air conditioner. The employee was very nice and helpful. They have a selection of window ac's, washer and dryer's and refrigerators. read more

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Great service! The sales associates were courteous and honest. It was a pleasure doing business with you. Thank you!

I used to love this place but feel that it's changed a lot the last couple of years and doesn't feel trustworthy anymore. Recently they installed a fridge for me and we're supposed to throw out my old one. I gave very clear text instruction on which to throw away and which to keep, but they threw away the wrong one. I raised this to multiple people there and showed them the texts they never took action. Finally after a lot of calls they said they'd "hook me up", but then just offered one at $400 plus install fees etc (!!??) so closer to $650. They said it was worth like $1300 but I went online and it was only $800, and it was also badly damaged, so they basically weren't offering me any discount. It felt like a used car lot. read more

Roserio was very professional and friendly. He really made our appliance experience seamless. Thank you Roserio for all your help!!

A huge Thank you to Osbaldo for all his help with my Electric Range. I had no idea what I was buying and he did all the research for me and I walked out of there with the Best and a great Price! I also got a Beautiful washer and Dryer. And a beverage fridge. Thank you again for all you help and will be back if I ever need anything! read more

The Appliance Outlet - Appliances Near Me - Riverside, California

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I came to buy a stove and refrigerator I bought stove is new the associate Brian said the refrigerator was new just a dent but when I got it delivered no manual and the crisper in the refrigerator was broken my husband went back to tell them it was broken one of the associate said he knew but didn't tell us I had to order a new one cost me a additional 170 dollars to replace this refrigerator then is not new as the person said very disappointed read more

After Harlow's went bankrupt and stole my money I was still without a dryer. I went to another store to purchase a speed queen set and the sales guy was horrible. I called the appliance outlet and spoke with Pat. He was really nice and professional and he told me they had the washer in stock, but they only had the floor model for the dryer and I was welcome to buy it. Normally I'd pass on a floor model, but after being without a dryer since June I was getting desperate to have a dryer again. I left that store and drove straight over. When I arrived Rosario had my invoice ready to go making my transaction quick and easy. My set was delivered today and I couldn't be happier. I didn't receive the floor model, I got a brand new dryer in the box! The driver was professional and got them all set up ready to go for me. He even took the time to show me how to use them and make sure they were working properly. 10/10 on the customer service. I'd definitely shop there again based on this experience!! read more

The Appliance Outlet - New Speed Queen washer and dryer - Appliances Near Me - Riverside, California

Adam was extremely knowledgeable and friendly. We were looking around for both a washer and dryer & freezer and found really great prices here at The Appliance Outlet. They offer quick delivery and are straight forward about pricing. We opted to have our appliances delivered and even the delivery was smooth and worry free. Adam particularly made our experience hassle free and enjoyable. Amazing customer service! Will definitely recommend this location for your appliance needs, they have a large variety with affordable prices. read more

Black Friday Shoppers Beware - My Experience With The Appliance Outlet (Murrieta, CA) I try to support small businesses, but my experience with The Appliance Outlet in Murrieta has been nothing short of a nightmare. I purchased a GE washer and dryer here in February 2025. I originally went in for a model I saw on their website, but the salesperson, Mauricio, convinced me to buy a different GE set. He said it would easily wash a comforter--it absolutely does not. Washer Issues From Day One The very first time I washed a comforter, the water wouldn't drain and the machine wouldn't spin out. I had to wring out a soaking-wet comforter by hand. I tried again--same problem. Dryer Problems & Cheap Build The dryer performed poorly from the start. Clothes never dried well, and the lint drawer constantly overflowed, even with small loads. Then in early November, the dryer knob stopped working completely. My husband pointed out it never "clicked" properly to begin with. By 11/16/25, the dryer was dead. Customer Service Disaster Trying to get service has been worse than the appliances. * The Murrieta store's phone number changed with no notice. * Tony in Riverside found my invoice but could only tell me to call customer service. * GE's customer service scheduled me for a Thanksgiving Day appointment(!!) * After insisting that made no sense, they gave me 11/26 from 8-12, right before the holiday. * I waited... and then found out no appointment was ever actually in their system. * Every rep told me the same thing: "We can't replace it until we send someone out." * They offered me a $25 gift card, which doesn't cover even one load of dry cleaning, let alone multiple weeks without a dryer. Store Visit = Zero Help I went to the Murrieta store in person on 11/26. A new rep told me she wasn't part of the "family" and was the only one working there. She promised to pass my message to the owners.No one ever called me back. Final Thoughts The combination of: * defective appliances, * disconnected numbers, * no accountability, * and weeks of being unable to do laundry ...feels borderline fraudulent. I'm filing a BBB complaint and requesting a replacement or upgrade. If you're thinking about buying appliances here--especially on Black Friday--please think twice. read more

Fair prize quick delivery just like they said good job and name brand products at decent price

I just moved here and a couple of weeks later my refrigerator died. I researched and ended up at the Appliance Outlet on Arlington. That was a stroke of luck. Raphael was very helpful and worked very hard to match me with the refrigerator I wanted and the one I could afford. He did great. It was the easiest, non-pressure most satisfying experience I ever had. If I ever need another appliance I will definitely buy it here. Thanks again to Raphael read more

This is the second time shopping at this place. I literally wouldn't go anywhere else first before buying an appliance. We were looking for a new stove top and range hood. We found both in brand new condition and was way less expensive than buying any place else. We are super happy with our purchase! read more

The Appliance Outlet - Samsung 5 burner stove top and Broan Elite range. - Appliances Near Me - Riverside, California

Went here today to check out washing machines and was greeted by Adam. Great customer service, he was friendly and new exactly what he was doing. We were in and out of there with a washer in 30 min. I would highly recommend this place for any kind of appliance you need. Thanks again Adam for ur fast and friendly customer service. read more

I've been a repeat customer to this establishment for multiple appliances. This most recent trip was a major disappointment. Lupita, the "manager" of sorts displayed absolutely no proficiency in handling matters on return of an appalling delivery. We paid for install. And received no install and a full lint trap. Not what we were expecting st all. And for this woman to address us with disdain for their disgusting delivery is beyond me! To tell us a pick up can't be made when I've occupied the facility for 40 minutes and the delivery drivers did just as much as me is distasteful. Please consider spending your money elsewhere. This type of business practice is a disgrace. Never again Appliance outlet. Never again. read more

The Appliance Outlet - "New" dryer delivered to home with a full lint basket. - Appliances Near Me - Riverside, California

Stay away from this place!!!! I purchased a washer and dryer as an open box item. They failed to tell me it was used and was returned to Samsung because it was not repairable!! I also purchased a warranty and was sold the wrong one. When I called to have my washer repaired the warranty company told me I should have been sold a used appliance policy and they would not cover my product. They are dishonest and not worth the trouble!! read more

Im currently shopping for a new dryer. I came here because of all the great reviews in regards to customer service. I walked in, and there was a gentleman behind the desk with curly hair helping a customer. I believe he was on the phone and never acknowledged my presence. I walked around for over 5 minutes to see if the associate would say something. Nope. Not a single word. I was waiting for at least a simple, "Hey, I'll be with you in a minute." I walked out, and I doubt I will ever be back to this business. read more

I did some shopping around and found that a lot of outlets are pretty much the same. I did find that this location was a tad cheaper with greater selection. But the thing that brought me back was their great customer service. Mauricio was awesome! From the minute I walked in the door, I was helped right away. He loaded up my dryer quickly with no hassle. I went back the next day to ask them a question about some difficulties I had installing. They were kind enough to pull out a dryer and give me step-by-step instructions on what needed to be done. They also provided me with a new part I needed. This is my 2nd purchase here and I'm very pleased! read more

Tony was great! We purchased a range and micro from them and it was a seamless process. Would highly recommend them to anyone in need of new appliances! Thanks guys! read more

I really love this place. They have great deals. And are very knowledgeable about their appliances. I will be buying my refrigerator from them soon. Very nice guys. Thank you so much for your kind and friendly service! I bought my top range and wall oven on my first visit. See you soon! read more

We purchased a refrigerator at their warehouse and arranged to have it delivered the next morning. We picked out a model on the floor and were told we would be receiving a "new" one from their warehouse. The refrigerator that was delivered today to our house was dented & damaged. You can see the largest marks where the tie down straps were located. We called the company minutes after the driver left & we were accused immediately of doing the damage ourselves and we were told we have to pay another 60.00 delivery fee to have it picked up by their warehouse with out any guarantee of exchange or return. We are trying to work this out with the manager- keep you posted on updates. UPDATE- Both my husband and I tried calling management and our phone calls were ignored throughout the day. We were told a driver would arrive yesterday to come pick up the refrigerator and no one showed up. We received a call back from management this morning and we were told we cannot exchange, refund or replace what was delivered to our door. We feel incredibly robbed by this company taking advantage of consumers during a pandemic when shopping is difficult. Shopping is especially difficult for us because we just welcomed our newborn and we not only lost all our food but now we're 1000.00+ down the drain, and I just found out that this refrigerator is the same price at Lowe's. Their warranty claimed on their website & in person is really no warranty with them at all. We were stupid not to go with a more reputable company. Hope they happy with their profit off us. read more

The Appliance Outlet - This is the photo of the damage refrigerator that just arrived at our house. Delivered as so. - Appliances Near Me - Riverside, California

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Service in store was good . I paid more money to have it delivered for $35 which I live 0.6 miles away . Then more money to have it "INSTALLED" paperwork says they bring it in, take it out of the box and set it up for you and connect it to your water line . Delivery person just brought it , plugged it in DID NOT CONNECT IT TO THE WATER LINE AND LEFT . I asked if he could just switch the sides the door opens, and he said it would be an extra fee. I paid three different small fees besides the price of the refrigerator. This company is just trying to hustle their customers. Would not recommend read more

An amazing deal. Delivery & Installation. I'm extremely happy with the service & item quality. So far I got my dish washer. An AC unit , Dining Table & now my new washer & dryer set. I love them. Quiet fast efficient and for me most importantly delivered and installed safely. read more

Amazing selection of appliances for half the price. Great pricing and excellent customer service. Delivery was very smooth. Very happy with my purchase and will continue to do business with them. read more

Great Products and Excellent Customer Service. I've been coming here for several years now for various appliances for a rental property and now for our home. The staff are very knowledgeable and the Owner Osbaldo always works with us on prices. It's always a stress free experience and we're in and out promptly with our purchase. Highly Recommend. read more

I was on the fence about going here or to a big box store. I'm so happy I decided to come here instead. I was able to get all the appliances for my kitchen and have it all delivered/ installed the next day. I saved a pretty penny on some great appliances! read more

My refrigerator went out and I needed another immediately... They had exactly what we needed.. Exceptional price and excellent customer service. And they delivered it the same day! We will definitely back... read more

Tony and Cecilia are very rude I do not recommend you spend your hard earned money here. My mom came because they forgot to give her a piece for her stove and Tony was very rude to her raising his voice and basically saying he doesn't need our business and Cecilia was just in the background laughing. Very unprofessional and disrespectful read more

The Appliance Outlet - Tony and Cecilia - Appliances Near Me - Riverside, California

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We recently began remodeling our kitchen and we were looking to upgrade our appliances without braking the bank. We were so happy to have found the Appliance Outlet. This place was perfect. Not only did we find matching Whirlpool appliances we paid half compared to other retailers. Additionally, Tony, the representative took personal care of us and made sure we had exactly what we were looking for installed next day. The Appliances looked amazing in our new kitchen, thanks to these guys. read more

The Appliance Outlet - Our new kitchen with new appliances - Appliances Near Me - Riverside, California

I will never buy an appliance from this place ever again . It was out 1st time and out last time. I've been with out a dry for 2 weeks,and in those weeks I purchased a LG dryer. I bought it on July 25 th 2023 under a week ago . When it was delivered a man hauled out old dry away in the truck and brought the new dryer into the garage. He then hold up the new gas line hose and took my updated gas hose and put it in my old dryer he hauled away. The basically stole my updated hose that he should've never took away. It was still good. He had the audacity to say that I had a gas leak in the valve in my house, which was a lie. He just never shut off the valve all the way completely he sprayed window cleaner on the gas line and said it was leaking when he went to back to his truck I tighten the valve myself and checked it and it was not leaking at all. This guy is an idiot. He likes to lie and say you have a gas leak when there's none just so they can make more money off from you . He told me he could fix it for $200. I've called back several times and transferred around from the Van Buren store back to the Downtown Riverside store on Mission Inn Avenue. No one seem to know their head from the rear end didn't even know it and want to give me the phone number to the Van Buren store, which is around the corner from my house. Last Friday I had to drive down to the Mission Inn store and pick up the dryer hose that was stolen from me. They gave me one that did not belong to me a different one I was pissed off. I've been waiting for the past week for them to return the hose and to take off the other new hose that the guy had installed when he dropped off the new dryer that he had torqued onto the new dryer too tight for me to remove the new gas pipe line from the new dryer,and to install a new gas line hose I had to pay out of my pocket to put onto the new dryer in question. I've been calling last week for someone to come out and take a look at this since they are the ones who sold it to me. No one wants to seem to take responsibility for any of their mistakes. I even called Andreas Rascon. At 95-334-4835 to inform him about his unprofessional uneducated staff everyone there likes to push the envelope to another person and no communication. I finally got in contact with Andreas and supposedly someone is going to be here today between the hours and 5 and 7 PM to take care of something that should've been taken care of last week when I bought the damn dryer from them! I should be able to get at least $70 back from the $460 plus tax I paid for the dryer for their inconvenience and their lies and the lack on communication and connecting my dryer front for me. Andreas has the audacity to tell me that one of their trucks had broken down. That is not my problem. They have two trucks just parked collecting dust at the parking lot at the Mission Inn Avenue store and location. What a lousy excuse to give, I don't care about their truck being broke down. I bought an item from them last week. I should be able to have them come to my house and be priority since I purchase something from them last week that was never installed due to the lies of their delivery driver . If they don't come and connect the dryer from me, today between 5pm -7pm today 8/31/23 Monday . I'm going to call Andreas tomorrow and have them come and pick up the damn dryer and request my cash back from him and take my business elsewhere and take him to small claims court! This place deserves no stars at allllll!. Much less any business from anyone. All they care about is a sale after the sale is done they don't give a shit about you. here are pictures of the dryer that I've had for over a week pretty useless if I can't use it because of their fault and not installing it and line if they would installed it and use my same gas line that they stalled it wouldn't have been a problem because it was nothing wrong with the gas line from my wall or the gas line from the dryer, connecting to the gas line to the house. I just checked my lent trap to make sure that I didn't have any lint in my new dryer like the other person who purchased from the same store had received a new dryer with a full length trap. Basically their dryer was already used. read more

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I bought a fridge from the appliance outlet they gave me the best deal.. went to 3 other places . This one was the best . $117 cheaper . Highly recommend them. read more

The Appliance Outlet - Appliance - Appliances Near Me - Riverside, California

I went to look at new appliances for my sister and met with Nick. He went above and beyond to find me a matching Range and Microwave. I was extremely happy with my purchase. Delivery was quick and installation by Cesar was amazing. He ran into some issues from the previous installation. He was professional, timely and friendly. I would without reservation purchase from them again and request Cesar. read more

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Please update your Yelp information...... Shows they close at 7 got here at 6:20 and employees said they close at 6. *Thanks for updating your time* read more

This year 2020 we bought our dream home. We were in need of all new kitchen appliances... so doing my research for days trying to find the best deal and quality of products, I landed on The Appliance Outlets page via Facebook. So thankful I did...in many ways. You won't regret checking this place out. First off all the sales associates and owners Tony, Andreas, were all very Professional, second they were very honest, they listened to what our needs were of buying appliances and helped above and beyond to get us the package deal we were looking to buy. I was so happy with our first buy with this company that I knew I would go again.. and I did of course a couple months down the road we were shopping for a new washer and dryer, of course once again I shopped around..but knew I needed to go back to "the appliance outlet" to see what they had on hand. In the same day I went into the store, I saw exactly what I had already been pricing out at Home Depot the beautiful brand new washer and dryer was front and center of their well cleaned store. Talking with the sales associate and Ozzi the manager on hand, without hesitation I bought the set and literally within an hour it was at my home being delivered by Cesar (which is an amazing delivery guy, I requested to have him because hands down -- so nice, gentle with the appliances, gives his all, explains and double checks everything more then once before he leaves your home!!!) and having the delivery the same day was possible because they had many in stock, if it wasn't that day it would have only been two days later not months like Home Depot etc. Overall, both my experiences with this store have been pretty amazing. I highly recommend going and shopping with them, 5 stars for "The Appliance Outlet" read more

The Appliance Outlet - Fits just perfect! So clean looking, in love with my new appliances!! - Appliances Near Me - Riverside, California

I can't say enough about the professionalism, caring, respect, and kindness of this company. The sales people, the management, and the three sets of delivery/installation guys I've worked with in Riverside have been the best I've ever worked with in years of remodeling and relocating. Highly, highly recommended for their pricing, professionalism, and service. read more

Purchased brand new Samsung fridge, microwave, washer, dryer, and dishwasher from here. Amazing prices at about 1/8th the cost of Home Depot and Lowe's. Their installation guys are basically on the half off sale too and are wonderful. read more

We happened to arrive about 15 minutes before closing time, but we knew what we wanted after having shopped online. We needed a washer/dryer set and a fridge and were please to find that the store inventory matched what we saw on the store's website. Nick was very helpful, showed us exactly what we had picked out online as well as other options. We didn't feel rushed to make our choices even though it was near the end of a busy holiday weekend for Nick. We paid and went home to await delivery. René delivered our appliances a couple of days later and was right on time. He removed all the protective packing before bring in the appliances, so we didn't have to worry about clean-up, and he was even conscientious about leaving our front door open as to not to waste our A/C. He worked quickly to set everything up, ensuring that it was all in good working ordered. We couldn't be more pleased! Excellent customer service and sweeeeet appliances! read more