I read the reviews here and other locations before choosing to work with Chris and South Sound…read moreStructures. I can understand some of the critical criticisms being posted about. I have worked customer service for almost 30 years in home services. The crew doing the work did not have fancy matching uniforms. errors were made during the process, as can happen with any service. From what I saw, the crew worked well together. They behaved and communicated in a professional manner while at my fiancées home. When a problem arose, they jumped on it to resolve it quickly. When I expressed concerns, they were addressed in a professional manner and Chris, Brie, and Matias were always attentive and aimed at providing a positive experience. Chris owned all aspects of the job from start to finish. He took ownership for his crew's performance and made sure I was satisfied with all aspects of the service. He is a small locally owned and operated business owner. His team did a great job and I am very satisfied with the results. I would use their services again without hesitation, and I will actively refer them to friends and family. Jobs do not always go smoothly. For me, it is not about If mistakes are made, it is about the resolution and final product. Standing by your work, taking pride in your team, and doing the right thing seem to be traits in small supply these days. South Sound Structures and Chris exhibited those traits from start to finish and that is why I will be happy to work with them again.

Shopped around for a shed. 14'by 16'. They were on it from the first call. Yes, found them on offer…read moreup. Bri referred me to web site that is a solid way to learn a lot. Justin came and walked the site. Gave good input on the project. Scheduled 3 weeks out. No problem. Expected some wait given the season. Bri communicated almost immediately on every one of my questions. I'd use them again. Not the cheapest but not most expensive either. The communication put them as the top choice.

totally , absolutely a 100 % company !!!!!! needed a 19' gate , other companies were skeptical…read moreabout project , goodrow's came , listened to what i needed & i have an awesome 19' gate !!!!!!!!! thank you !!!!!!!!!!!!!

Did a great job. A few years ago. Multiple. Types on my house wood and chain link turned out…read moreawesome

I can't speak highly enough of Harbor Deck and Fence. They are professional, communicative, skilled…read moreand stand behind their work. I highly recommend! My husband and I needed to replace the decking and hand railing of our existing deck and decided to add stairs. I wish we had found Harbor Deck and Fence from the beginning! Unfortunately we had a terrible experience with our first decking contractor and had to fire them mid-project. When we reached out to Harbor Deck, they were one of the only companies willing to take on our project because another contractor has already done work. They helped us identify incorrect and unsafe work completed by the first contractor and developed a resolution plan. Both John and Adam with Harbor Deck come out to our home multiple times to provide us an accurate bid and to ensure they understood our vision for our deck. The quote was fair/reasonable for the scope of the work. Once Harbor Deck and Fence began working on our deck, they were efficient, friendly, and frequently checked in to ensure we were satisfied with their work. I have included photos to highlight their workmanship. Our hand railing is not only beautiful but extremely sturdy and safe. The decking and stairs are installed to code and provide us amazing functionality. John did a final deck walk through and quickly sent out his team to complete the few preferential adjustments we requested. I have no doubt that if an issue were to come up, Harbor Deck and Fence would stand behind their work. Again, I highly recommend their services.

We had an issue with our bathroom ceiling/vent fan & Joel came in & saved the day. We had a leak…read morecoming from there whenever it rained & umm we all know it rains a lot so it was a dose of fresh air & a relief that it got taken care of. Fan was also not running, mind you we have 4 kids. He had to go through our attic to get done & even made a store run to get a missing. Appreciate the effort & getting the job done. Definitely recommend Benson Remodeling to everyone out there. Sal Abera

Benson Remodeling works for Invitation Homes. If you are not sure who they are, search for…read more"Invitation Homes slumlord." Invitation Homes takes advantage of everyday people just trying to find a place to live. Over and over, you will see complaints about maintenance requests. Do you really want to support a company that actively takes money from honest hardworking people? A company that is actively doing everything they can to nickel and dime you. They came over to look at my roof for damage. Instead, they cleaned the roof. When I brought this up to them, they were very fast to fall back on "Bring this up with Invitation Homes; we can't do anything." I might believe that if I had not already dealt with Benson Remodeling. In the past, they have come in, looked at issues, and put in maintenance requests for issues they see. This time, they didn't even bother. Not even when I brought it up to them. They completely ignored that fact and just restated the same line their Wall Street company feeds them. Don't support a business that is actively doing their part to rob everyday Americans of their chance to own a home. To the response from the owner: Please read my review carefully. You are 100% capable of putting in work orders. I know this as a fact, but you refuse to do so. YOU may be a mom and pop shop, but you are making the business decisions to get into bed with a Wall Street company. YOU are part of the problem. You can't abstain by saying "we can't do anything". You can. Don't help a giant company rob everyday americans. More so when I know as a fact, you can do something. All I am asking is for you to put in work orders for the damage you see. Something I know you can do.

Had a rolling gate installed. Great price!…read moreFantastic workmanship and communication They made the gate in-house to fit my driveway perfectly!

We were able to get a same day quote and reasonable spot in line for the work to begin. I will…read moreupdate after the work concludes, but so far I'm pleased with Robert.

I'm very happy with the work that Martinez and the team did on the hedges around my house! They did…read morea great job trimming everything neatly and making the yard look clean and well-maintained. They were professional, hardworking, and paid attention to detail. I really appreciate the excellent service and would definitely recommend them to anyone looking for quality landscaping work!

Fantastic job good price great work will rehire them again. There bid was half of the other bids I…read moregot. The work was quality

JT Roofing replaced my roof at an extraordinary pace and great professionalism was used. The crew…read moretook old roof off, and replaced it in less than 2 days, from plywood, facia, and shingles. We are both very pleased. there was no mess left either. JT also replaced our chain link fence in front yard that unfortunately was damaged by an unknown source. It was literally done in hours after cement dried for new posts. We couldn't be more happy with the work and time efficiency JT provided us. The materials used were quality and the price was GREAT. I highly recommend this company, and will definitely call on them if needed.

We recently purchased a house in Lakewood that was in dire need of a new roof. After interviewing…read more6+ Roofing companies and getting Proposals, we chose JT Roofing and Landscape for a new roof and landscape services. I can't say enough good things about JT. An honest, hard working, dedicated and trustworthy business owner and professional. His entire team impressed us and our neighbors. If you need a roof, call JT. High quality, fast and priced right. We'll absolutely contact JT for any future needs. Give him a chance, he won't let you down. Thanks again JT, well done!

This company does not stand behind its work, and we do not recommend them…read more One of the fence posts they installed was visibly leaning and not upright. When we raised the issue, they initially denied installing that particular post. After we provided clear photographic evidence proving otherwise, they stopped responding and have ignored our repeated messages ever since. The workmanship was disappointing, but their refusal to address a legitimate problem was even more concerning. In our experience, this is not a company that takes responsibility when something goes wrong. We also found information on the BBB website stating that the company had not obtained a necessary license from the Washington State Department of Labor & Industries. Prospective customers may want to verify the contractor's licensing status themselves before hiring them.

We wanted a new back yard fence, and also needed to have a wood deck refurbished. We obtained…read morequotes for each project from several contractors. Steve Taylor did a good job of clearly describing the proposed work in his quote, provided good follow up, and answered any questions in a timely manner. Though he didn't have the lowest proposed pricing, we selected Cedar River Construction for both projects as their pricing was fair and Steve earned our trust through the quote process. Cedar River Construction did a great job on both projects! Alfredo's fence team removed our old fencing, built our new fence, and was eager to satisfy us. Adam's deck team did a great job of removing our old painted deck boards and deteriorating wood handrails, completed minor repairs and upgrades to the existing support structure, and installed beautiful new Trex deck boards and handrails. Steve was great to work with, and his team followed up on some minor rework requests in a timely manner. We highly recommend Cedar River Construction for your next fencing or deck project!