Thank you Justice from O'Reilly Auto Parts in Kailua, HI! Professional and knowledgeable! He helped…read moreme purchase and then he installed the battery in my Lincoln Mark LT Truck!!! In and out in 30 minutes! You won my business!

I really like this store. Everyone is always friendly, knowledgeable, and helpful. Today was…read moredifferent in an even better way. I got there early, so the store was pretty empty. I needed help with oil change parts for recent car I purchased. Rosie helped me figure out the best parts for the vehicle and even walked me around to store to help me pickup the parts. Just great customer service, and a great experience for me. Because of people like her, O'Reilley's is my go-to parts store. Mahalo Rosie!

Not just parts…read more.. After my drive over the Pali to Kailua my escape I like to take for a slight "daycation" which my escape from adulting my oil light came on and kept flashing every time I accelerate raised my blood pressure as I realize my oil pressure seems to be dropping. On this Sunday morning they don't have many oil changing places that are open unfortunately and honestly didn't think it was necessary to visit a gas station and was happy to have found NAPA on Hekili Street which we all pretty much frequent and knowing that they have this huge lot to park was so comforting as I enter to seek help with my dilemma. OMG I completely forgot this kind gentleman who works there as he searched to find what oil would work best for my car and how much needed to fill was very nice and he did it all for me as well. Showing me the oil dipstick and how to read it was easy and good to know and once it's all filled I was good to go and for such a great price versus going to a mechanic. Self care doesn't end with me but my ride who takes me places that makes me happy and errands that keeps me going and with NAPA and their staff which definitely did a great service I'm so grateful and thankful it got me on my way. Thank you!

I had a dead battery at Foodland parking, so I just walked in the store to see what assistance the…read moreNapa store can give me. Joanna was at the counter and he gave a jumper start but I failed to ignite the car engine. so I came back to him and he came with me to the car and test the battery and found the battery was completely dead. He found the same type of battery in the store and sold it to me a new one. He told me it's easy to change the battery and he lent me the tools for change the battery. I never changed the battery by myself before so Joanna gave me guidance patiently. I changed the battery according to his guidance. and he even came to the car and help me to complete the change. Joanna is very kind and he really helped his customer who needed assistance. Thank you Joanna for your help! it is great experience with Napa Auto parts!

Great service...owner was able to get me high performance special tires for my Model X Tesla...that…read moreTesla dealership didn't have in stock the Germany made General Tires, that are for hi-performance tires for cars driven on Auto-von...where there's no speed limit... Replace from tires with Mitchelin hi-performance tires....not cheap...but rides better than Korean Hornbook tires.. Safety and performance are important!!!

The biggest drawback of the 2024 Tesla Model Y (or any pre-Juniper model) is the jarring…read moresuspension, it just doesn't ride like a luxury car should. After doing some research and finding the right coilover kit for my car (went with MPP if anyone cares) I needed to find the right company to do the best job. Submitting "project requests" on Yelp is easy enough but I wanted to control who I was sending my requests to, so I selected the top 3 companies on Yelp. Mod Industries responded promptly, asked the right questions and even offered advice about the job (such as adding the rear camber arms) and on top of this they were the most competitively priced. The job itself was flawless, easy communication before my appointment, on drop off day and throughout the pick-up process. No hassles, no hidden fees or mark-ups and fair pricing for solid work, what more could you ask for?

Had an issue with my car starting. Went to Lexus to get diagnosed with multiple techs blaming…read moreinstall from sounds installed. This was not the case!!! Ata was patient helped me navigate all issues that was caused from Lexus techs! ATA and team with no hesitation helped me diagnose and remove his initial install, ATA is the most patient and trustworthy installer of all time!!! Helped me with Lexus automotive review and follow up. Gave me a poor diagnosis. Car works great now afterfixing all Lexus issues! I highly recommend doing all work here... staff super friendly, family owned business! I will get all my car audio needs here for life Customer for LIFE!

another amazing service! thank you guys. you're the best!... my car stereo had no power (unrelated…read moreto the stereo) and they needed to reset it. they installed my stereo years ago and it's been phenomenal.

We had a really really bad experience with this guy. We were looking for a FULLY electric bed for…read moreour disabled daughter of 14 years old. He advertised a fully electric hospital bed. We called him and explained why we needed a bed like that, and emphasized that we particularly needed the high-low function. We asked if everything was working properly. His answer was "yes, everything is working properly, I checked it". So we rented a trailer for $50 and went over there to buy the bed for $500. When we got home it turned out the high-low function of the bed did not work, so we called him immediately. At first he said he was willing to pay the bill for the repair. So we looked for the cheapest way to fix it. We spent many, many hours on the phone with technicians and searching the internet. It would cost around $ 300,- so we called him to tell him that. Then he wasn't so kind anymore and told us he had never said he would pay for the repair and that we had to pay for it ourselves. We said that he had said that everything worked properly, and that this was not true, so we asked if we could return the bed and if we could get reimbursed. His answer was 'no way'. When we repeated that he had said all functions of the bed were working properly, his only response was that we should take him to court and sew him, after which he hung up on us. This very unreliable and untrustworthy guy is making money on our disabled daughter's back. He should be ashamed of himself. He damages the Hawaiian people's reputation of being kind and helpful.

The most disrespectful interaction I've ever had with a dealership. Called inquiring about a car…read moreand wanted to know about the history on it. Told me they don't "waste their money on $1,500 cars" so safe to say I'm sure they don't waste their money on any car history and you shouldn't purchase a vehicle from here. Thankful for whoever answered the phone and was so awful because it saved me money and probably my life. (Read the non recommended reviews)

I called with a simple question about recycling. The guy on the phone said he couldn't help me and…read moreimmediately hung up. I assumed the call dropped, so I called back and politely said, "Sorry, I think we got disconnected." Before I could even finish my sentence, he snapped "Can't help you" and hung up again. Incredibly rude, dismissive, and unprofessional. If this is how they treat people asking basic questions, take your recycling elsewhere. There are much better options on the island. Screw this place! and the idiot on the phone.

If you can find your model of vehicle. Can negotiate price slightly. Wear closed toe boots or…read moreshoes. Take good gloves and tools!

Have had too many bad experiences with dealerships when buying cars before. This one is NOT an…read moreexception LOL but here me out. For weeks now my mother had been very vocal about getting a new car. She has the financial means, and her credit score is over 800. So going to the dealership we know were not there to go back and forth with the price. We said laid on the car that my mother wanted and we told them the price we are willing to pay, if they are not willing then no hard feeling and we walk out of the door. We walked in the door and Mr. Corey Auld (shoutout to Corey) helped us out. Corey is nothing but professional, knowledgable, respectful, and down right good guy (we didn't feel judged or forced). Thats why my mother felt comfortable around him, and to be honest so was it. We were not forced, and the whole interaction was just easy and chill. What ruined everything was his manager. he came in like we owe him something, like we buying this brand new car with scraps. we felt disrespected so we immediately stood up and out the door. What got out business back was our interaction with Corey. Got in contact with him the next day. Shout out to him coz it was his day off but he still took my call and showed up on his days off. thats how professional he was. One thing i asked was, i never had to deal with that mnager again and he assume me that we wont be dealing with his manager while we're there. So overall, i'd give it a 5 out of 5. Initially it didnt workout in the beginning but were very muvch happy how Corey recovered and put in effort for us to get the car that my mother really wanted. So if you reading this and looking to get a car at this toyota Windward, look for Corey!

Bought Several vehicles recently and Reid Watanabe and David Suzuki took very good care of us…read more Very pleased with the sales process! The Service is not the best system. We have 2 Honda's and take cars to service. The service and puck up us quickring and flawless. At Honda we have to sit in our car in line fir a set appointment time and the wait is not acceptable as we come at scheduled time and at pickup, have to hō in a separste building to check out and have always waited 15 minutes ir more as the cashier has ti wait for service to bring paperwork! This should be in hand when they call us to get the car bc service is complete. We don't go immediately either! needs a better system

Still closed. The sign states that there's another Texaco on Kaneohe bay drive. It's crazy far, I…read morewas running on fumes, by the time I got there.

Located conveniently near McDonald's and KFC, the wonderful thing about this Texaco is that it is…read moreopen 24 hours. There are several pumps which help to relieve congestion during peak hours. I like how every pump has a credit card machine built in so gas purchases are faster. There is a squeegee by every pump, but unfortunately, when I stopped by the hand towels were stuck and I could not get any out to clean my car windows. Will be stopping by again when in the neighborhood.

I decided to message on Facebook marketplace place, weeks in advanced talking to Skylar to see if…read moreit was a dealership I wanted to spend any time at other than Servco. I had options to go to Servco due to my work, but I decided to go to Autoland because they gave me a bit of a better deal. I knew going into the purchase, it is a USED VEHICLE, with a 3rd party warranty, so don't go into a used car lot expecting a brand new 2025 vehicle. Skylar was able to find a vehicle I could agree on with an affordable price. The cons is the vehicle does need a bit of work to be perfect , but again it's a used cheap vehicle.

I brought my vehicle to Autoland on July 9th for a screen repair on a car I purchased from them,…read morewhen it was returned on July 11th there was visible damage to the dashboard and trim that was not there before. I showed the owner clear before-and-after photos with timestamps, and he denied responsibility and claimed the photos were too blurry -- which is simply not true. I'm extremely disappointed in the lack of accountability and customer service. I wanted to resolve this privately, but I was left with no choice but to warn others.

Update: Two hour after I posted my update, Feina reached out…read moreto me and said that they were willing to come by tomorrow and install an additional rail at no additional cost. I'll post a picture of the additional rail tomorrow. Update: Safety inspection for senior fall prevention was done for the house. The hand rails for the steps are definitely sturdy and well constructed but home health pointed out the gap between the two base of the rail was too wide. Someone could slip under the rail and off the steps. Feina did ask if I wanted one or two rails during the estimate but I didn't know why - so I said one.

They're very very open and accessible to what we needed to get done and did everything in a very…read moretimely manner & very professional