They were on time or a little early. I had a cracked tooth. They froze it and filled it. Great…read moreservice. No pain. Explained not to drink hot drinks or eat hard food until freezing wore off. Drinks ok but not too hot.

Going to the dentist can be scary, but everyone at Curless Dental makes the experience calm and…read morecomfortable from the moment you walk through the door. I have seen all 3 doctors-each wonderful!They treat me like family and stand behind their work. Last week I had to have a longer procedure done and Dr. Ben and Donna kept me relaxed and laughing throughout my appointment. I have been to different dentists with moves I have had to make, but no office compares to Curless Dental.

Would have liked a second opinion for a procedure along with cost estimates. Very rude on the…read morephone, won't be making an appointment

The absolute worst customer service I have ever received. My information was sent to an old…read moreinsurance company, each time I called there were phone issues (wrong transfer, hung up on), and no one answered the phone when I called during regular business hours on multiple occasions. Once, I received a voicemail and upon call back, they had no idea who called me or why. I have never spent so much time on the phone with a dental office, ever. They also had scheduling conflicts and needed to reschedule with very short notice. It is going on 3 months and am incurring late charges due to their billing error. The Perio I saw was fine as far as the procedure- basic gum graft- it was my first, so I do not have anything to compare to. However, I would be very weary of their back office/customer service. There is no organization behind the scenes here. Slow. Errors. Overall, added unnecessary stress.

My family used to get dental services here for a few years. Mostly good and cordial. Here's the…read moreproblem. They told me my insurance would no longer be accepted last year. I moved to a different practice. It was a lie. Someone from my office with the same insurance company and coverage told me they love our insurance because it pays for all services; the exact opposite they told me. I understand that people have the right to refuse a service, but to lie about it feels UTTERLY unprofessional and very disappointing. We didn't do anything to deserve this treatment. I feel like they discriminated against my origin and skin color. We're living strange times for sure. Also for those who are wondering, no, we weren't admonished or called out for any reason or misbehavior. I wish they would have been honest and said they didn't want our business. And if you're in the same situation please know what they did is illegal: https://docs.legis.wisconsin.gov/code/admin_code/dhs/101/106/02/9/c/3

Brought my 4yr old son in and they were very accommodating to us. They made him feel very…read morecomfortable and I was able to be by him the whole time. The dentist was very gentle and patient. Did great with my little one an made quite the impression, considering my little man is asking to go back. Yeah my FOUR year old wants to go back. The dental hygienist were great as well, showering us with hospitality. Brown FAMILY dentistry should be all that's said when it comes to teeth repairs. Oh, not to mention the new office is very modern and exceptionally clean.

Dr. Cooke and his team of professionals are all top notch when it comes to periodontal needs. From…read morethe minute you walk in till you leave you are treated like family with compassion, and much personal attention, but yet still professional, which leaves you at ease. Outstanding customer service, and everyone met my high expectations, as I work in the dental field. You will be well taken care of at this clinic.

Attempted to schedule an appointment, VERIFIED with my insurance what benefits I have, I have my…read morePRE-AUTHORIZATION in hand and this company demands cash payment. And informs me my dental insurance is obviously lying or I can't understand the pre-auth that I have. Maybe this office doesn't understand the additional benefits I have through my insurance. They seemed VERY money hungry. Rather than working with my insurance, they just wanted me to pay them directly. ​

I recently had to have oral surgery due to a complication with a crown…read more It was something I was not looking forward to. Dr. Jumes and his staff did an amazing job. I did not feel a thing and had excellent results. My dentist was able to fit the new crown after the surgery without a problem. "Woohoo! As good as it gets!" was the best description of my experience at their offices - and I have heard from my old neighbor that she had the same great experience. He's the best!

They cancelled my appointment and then said they couldn't reschedule me for 6+ months…read more The receptionist I spoke to was rude and unprofessional. I've never missed or been late for an appointment and schedule 6 months in advance.

If i could give zero stars i would!! First, I've only been going there for 1.5 months (4 visits)…read morewhen i went their first time, i was given a form for referrals and if referral came there you'd get a 50$ gift card.. nothing else as told to me as far as rules of gift cards. My first visit was very uncomfortable, the assistant didn't know how to take a blood pressure, so it hurt when she did it over and over again and when i simply asked her if she knew how to take them she got very offended and said yes we were trained.. i told her i could do it if she wanted.. from there on out every time i went in she had a horrible attitude towards me even tried to tell me once how i should take my antibiotics etc.. like seriously that's none of her business and it was a preventative. She is very very unprofessional, rude, and just not a good fit for working with ppl. After the first visit, i got a call that my gift card would be in the mail.. 2 weeks, no gift card. I called and then was told my husband/referral, needed to pay his bill first then I'd get it but after explaining, 1. I wasn't told anything about that, only that i would get the gift card for the referral 2. Our insurance covered everything so there was no bill 3. Then i was told they would have it for me my next visit. Next visit, the assistant was rude, and no gift card. Was told they were out and would get more on that Friday. Then i had an emergency tooth pain that i was dealing with for awhile and it got worse.. i went in to get it pulled, the assistant was overly nice so clearly she was talked to but her niceness was dramatic almost insulting. As Dr was trying to drill a hole in my tooth it caused a severe pain that radiated through my body and caused me to go into an anxiety attack (never happened before) which i jerked and Dr got irrated with me even tho it was a natural human response with such great pain. I ended up having to go to a oral surgeon that day to get it taken care of... and again NO gift card even though the office manager, Rachel promised me twice i would have it... i once again called and left a message about how disappointed i was and if they were going to make things right to please call me.. No call!! This is how they run their office.. UNPROFESSIONAL NO INTEGRITY NO ACCOUNTABILITY... i was looking forward to going here for a very long time and now i wish i never did!! The only ppl who were nice and professional was Stephanie and Julie. I would not recommend them after all the issues with them during my very short time going there.