I took my sons PS5 after it was damaged during a storm. Mike repaired it in 24hrs with ordering the…read morenew part..... Great customer service and great quality of work.... I will be taking any of my damaged electronics to him in the future....

I've used I Repair Broken Laptops several times now, and John, the owner, delivers exceptional…read moreservice every single time. On my latest visit, the screen on my laptop was practically falling off due to a missing screw. John took one look at it, fixed it on the spot, replaced the screw, and wouldn't even let me pay for it. He even shared a great tip for extending battery life on both my phone and laptop. It's rare to find someone as honest, knowledgeable, and genuinely helpful as John. If you need any kind of computer repair, I Repair Broken Laptops is the place you can trust.

I came in to get a diagnostic of my custom computer. I knew I had had previous issues with my…read moremotherboard with this issue, but wasn't sure if the same cause was true here. I took it to John here after taking the advice of other reviews to call for his availability first. It's a small place, filled with computers in various stages of repair: very old fashioned. John met me and my comp, quickly confirmed my first suspicions of hardware failure but informed me that he would need more time to do hardware diagnostics. He took from start of business until 5pm to check every other part in the event that another component was at fault or if he could outright repair my issue. While he couldn't fix the problem, John was exhaustive in his checks and confirmed my bad mobo (which realistically was exactly what I had brought it in for, even if him fixing it was a distant hope). As he promised, the diagnostic without a fix cost me nothing but still gave me actionable information. More important here was the follow up. After asking John about the solution (new motherboard), he immediately followed up that I needed to also get other components or my computer would fizzle again (which again was exactly what had happened here). It's this extra bit, which could very easily save me a heck of a lot of stress and care a few years down the line, that sold me on this experience. Again, John got no pay for this visit, and won't get a kickback from my buying the extra parts (tho did recommend me a good shop that I also knew of), but still did his best to make sure I was in better shape leaving his shop than entering it. I'd say that's worth 5 stars for any industry, no?

Sina came to help us out in a time of need! Needed my iPhone 11 and iPhone 7 Plus repaired right…read moreaway on a Sunday morning. He traveled to our house and repaired both phones un under 30 minutes on the spot. Sina is extremely knowledgeable and pointed out some other deficiencies. Very professional and responsive. Definitely recommend and will use in future repairs!!!

Mike is the guy who is super knowledgable when it comes to fixing your computer or other electronic…read moredevices. I came in to see if my 2010 HP laptop could be repair since she decided to immediately stop working for me. I had called my brother whose an IT computer nerd (he's good with computers and could be a robot) and told him about my situation. He suggested it could be a heating and fan issue. However, my robot brother lives in Austin, TX and suggested that I visit a computer place here. I then spoke with my sister about my issue and she immediately recommended this place since they repaired her laptop. As soon as I arrived here and showed Mike my laptop, he went to town on taking my laptop apart and giving me some information about the amd processor and how usually these models don't last long. He kept on speaking in this computer lingo that I wasn't familiar with, so he broke it down to my understanding and basically told me that the motherboard crashed due to a heating issue with these processors and how they weren't built to live forever as I had hoped. He recommended that I get a new laptop, but with Intel processor as those are the best. He even took my hard-drive out of my old laptop and put it in a baggy for me. He recommended what GB my new laptop should have in order for me to do all my school assignments on it and knew exactly how much GB my old laptop had. Mind this, there was another guy in there with me and Mike was on top of it with multitasking. He assisted me and the other guy. He worked fast too and didn't mess up. Now, that's skills! I also had other questions to ask him regarding my iPod Touch and asked if he could repair my one line cracked screen, but due to the newer generation they made it difficult to open up to replace the glass. My next question regarded my basic phone and retrieving my photos; he recommended me to get an SD card and even told me what GB to get. We spoke about computer RAM's, GB, I3 and I7 processors. At Pulse Audio Video, they give free diagnosis first. If you decide on getting a new laptop and have your old hard-drive, they do data recovery for $40. Which is a whole lot cheaper than $100. To add, they do sell off-lease Dell laptops that I may consider buying from them. They are located on Beamer Rd., next to the pawn shop. Across the street is Vela's Tire shop. The parking spot are slanted vertical, so the best entrance to take is near the other shopping center with Sicily Pizza. It can be a bit cramped, so don't ride up there with a Dooley or an 18-wheeler. Anywho, I feel confident and at ease to know about the issues of my old laptop. Although, I was pretty sad about it dying on me, but thankful I have the hard-drive. I can now sell it for parts.

Mike has exceptional skills and experience in diagnosing and fixing complex PC issues including…read moremotherboard failures and disk drive failures. He has assisted me twice in saving my data after having had complex issues and is very reasonably priced. The quality of his work and knowledge is incredible at extremely reasonable pricing. I highly recommend him and consider him to be my go to computer whiz. Over many years I have brought computers in to be serviced at various electronics stores and without doubt consider Mike to be the best.

This company was wonderful and I am grateful to those who have reviewed this company, thus helping…read moreme to select television repair services. They are very respectful of your home. I feel anyone else would have charged more than doubt what he charged. I will not hesitate to contact this company should any new issues occur in the future!

Great guy, very friendly and personable... I would highly recommend him and will use him again in…read morethe future

Great service. Will stayed in touch with me by phone each step of the way, explaining what the…read morerepair issue was and also giving me detailed options for an upgrade I was looking for. He also got the work done as quickly as possible. Outstanding service - highly recommend.

Dropped off an older laptop to be wiped. ECR was quick and very responsible. We'll be sure to…read morereturn with any repairs in the future.

We have been using this company for over 15 years, maybe even longer than that. Started when we…read morelived in Clear Lake and had a business that occasionally needed PC work (a hard drive would go out, needed more memory). They are always so helpful and quick. We now drive from across town to use them. We have used one of the big box companies and they always want to wipe the hard drive and erase all your data--everytime. With PC Connexion they really try to do everything they can to save your data. The owner, Mark works the counter and is there to help. Great company and terrific service--don't go anywhere else.

Nice people however it's important to make everyone aware that having a laptop looked at will cost…read moreyou $106.92 advance payment for the first hour. You will be responsible for any additional cost to fix. Make your own decision before considering PC & CABLE.

I highly recommend this place, I went in there and he had my iPhone Pro Max screen fixed. I will…read moredefinitely bring other stuff too him if need in the future.