I've used I Repair Broken Laptops several times now, and John, the owner, delivers exceptional service every single time. On my latest visit, the screen on my laptop was practically falling off due to a missing screw. John took one look at it, fixed it on the spot, replaced the screw, and wouldn't even let me pay for it. He even shared a great tip for extending battery life on both my phone and laptop. It's rare to find someone as honest, knowledgeable, and genuinely helpful as John. If you need any kind of computer repair, I Repair Broken Laptops is the place you can trust. read more

I Repair Broken Laptops - My fixed laptop computer screen - IT Services & Computer Repair Near Me - Pearland, Texas

John is great! He diagnosed and replaced my faulty GPU fan. Problem solved. He kept me updated the whole time.

I came in to get a diagnostic of my custom computer. I knew I had had previous issues with my motherboard with this issue, but wasn't sure if the same cause was true here. I took it to John here after taking the advice of other reviews to call for his availability first. It's a small place, filled with computers in various stages of repair: very old fashioned. John met me and my comp, quickly confirmed my first suspicions of hardware failure but informed me that he would need more time to do hardware diagnostics. He took from start of business until 5pm to check every other part in the event that another component was at fault or if he could outright repair my issue. While he couldn't fix the problem, John was exhaustive in his checks and confirmed my bad mobo (which realistically was exactly what I had brought it in for, even if him fixing it was a distant hope). As he promised, the diagnostic without a fix cost me nothing but still gave me actionable information. More important here was the follow up. After asking John about the solution (new motherboard), he immediately followed up that I needed to also get other components or my computer would fizzle again (which again was exactly what had happened here). It's this extra bit, which could very easily save me a heck of a lot of stress and care a few years down the line, that sold me on this experience. Again, John got no pay for this visit, and won't get a kickback from my buying the extra parts (tho did recommend me a good shop that I also knew of), but still did his best to make sure I was in better shape leaving his shop than entering it. I'd say that's worth 5 stars for any industry, no? read more

Great communication about the CPU I brought in. This was my 2nd service with the Is business. I received my computer back in a timely manner: read more

I brought in a laptop that was making a whirring sound. He successfully diagnosed the noise came from a bad GPU fan. He eventually decided he was not qualified to make the repair due to possible damage to the motherboard. He seemed willing to give me a free diagnosis of the problem. It is very rare to find someone skillful, aware of their own limitations, and hesitant to take fee without actually fixing anything yet. The only caveat is to call before coming to make sure he is there to greet you. read more

John is quick and professional. He diagnosed my issues quickly and had tried multiple options to get my laptop running again. Good communication and follow up. Keeps odd hours so text or call before. read more

Paid to mount the screen back to the base of the laptop and this is what I got in return. A complete sloppy mess, totally disregarded my property it looks worse now than before read more

Awesome service!! We took our laptop because we were having issues logging in because of the original user settings. My youngest uses his computer to complete class work virtually and locked his computer. Mr. John was able to reset everything and get everything restored within 24 hours! We were so happy to hear that he was able to fix the laptop without losing anything. We will definitely return to Mr. John for any computer needs! read more

John is very knowledgeable and kind. He helped my son and gave him great compliments. He also gave suggestions for me to help my son grow in technology. read more

I'm so thankful that my laptop is back running and working great! My only complaint is that you have to call, text, etc... before you go to the actual shop or you're likely to be met with a locked door. I think the open hours need to be adjusted to let customers know when he is not likely to be there. It would save time, gas, and frustration. read more

John did a great job repairing my broken laptop, and he was fast!! I had it back within a day.

Wonderful customer service and prompt on response time to inform about update of laptop. I was advised that the current issue was due to over charging and not proper shut down when using my Mac. Likewise, now that I am aware I will proceed to handle with caution and perform the correct steps that Mr. John informed me about. Overall, I was pleased with the outcome and highly recommend anyone to look into this place if in need of repair or work done on Mac products. The experience that Mr. John upholds within this industry is amazing and you won't regret the service! read more

I went in because my laptop keys were not working. Mr. John looked at it and found the issue very quickly. Because it was just a bad connection, he fixed it within 10 minutes!! He gave me information on my lap top as well that I didn't know. I will definitely be taking all my computer questions, needs and even my broken screens to ipads and iphones to him!! Thank you!! read more

John is very good at what he does and has reasonable prices. My MacBook was really slow and I needed it within a week for a presentation at my sister's baby shower in May. I backed it up and took it to him. He assured me he would have it working at top speed in no time and came through with his promise! When I went to pick it up, he even helped show me how to transfer my files back to my Mac from my Time Machine backups on my external hard drive since I hadn't had to restore my Mac before. I can say...My Mac is back! It worked great for the baby shower and has since! However, since then I have unfortunately cracked my iPhone screen TWICE and after calling around, I remembered John and called him and he had very reasonable prices and same day repair, both of which are necessary for me in this day and age. When he was done, it looked brand new (besides the scratch marks where I dropped it). I was very pleased with his flawless work and will be using him for any computer/smartphone repairs! read more

If I had to describe my experience in one word, it would definitely have to be "amazing". Mr John is very helpful, professional, and knowledgeable. The quality of the workmanship and the quickness of Mr John, makes me forget about every other service shops. I brought my PCs and Laptops here to get fix, and I could pick up after 2-3 hours (on time). Even holidays was around, but Mr John tried his best to help me, he texts me when it's ready to pick up. Specially, Mr John is an honest person I have met. Most shops I had went to, they charged me and arm and leg, but Mr John will tell you exactly what the problems. Even if you are not tech savvy, John will take time to explain to you. And he will shows you what to do to take care your computer after all. I highly recommend this place to all friends, family, and you. Thanks Mr John. read more

Great customer service! I took my computer to be repaired and Mr. John had everything ready within 24 hours. Not only did Mr. John fix my computer, he showed me how to keep my computer running at optimal levels. If you need your computer repaired take it to Mr. John. He's the best. read more

I woke up this morning to find my desktop for my home office dead on arrival. I work from home most of the week so I immediately went into freak out mode. I got online to find somewhere relatively local that was open and found John and his store. He took my call and said to bring it right in and he would tell me what was wrong with it on the spot. Not only did he diagnose a dead hard drive right away, he suggested I drive down the street to Best Buy and buy the new one myself to save money and bring it back to him. He told me he'd have the repair done within a day or so, and within a few hours, I got a text saying that my computer would be ready the same day. I was able to pick up my computer, he showed me everything was working perfectly, and his price was beyond reasonable for any repair, much less the same day. I HIGHLY recommend John. He exudes honesty and competence and I will go back to him for any computer repair I have in the future. read more

My husband and I have used his services several times on 3 different computers. He has always repaired each of them in a timely manner and even made them all look brand new. I was contemplating buying a new laptop because my screen was broken, keys were missing and my cover was missing for my cd player. I have some little blessings using my computer. The repair cost was very reasonable and I would definitely recommend his service to my best friend or anyone else who might need this type of service. read more

John was very good to work with, was able to take my eight year old MacBook and get it running faster than when it was new. He made the repairs in two days at a cost that was very reasonable. I would recommend him to anyone who is having issues with their Mac/PC or who is looking to extend the life/get better performance out of their machine. read more

I had the screen on my ipad mini replaced here and they did a great job. I needed it done ASAP as I was heading out of town and they stayed open late to get it done for me. They also did it for less money than the other places I talked to and those places couldn't get it done the same day. Definitely a recommended place for your IT repairs. read more

First time here. When I got to the door it was closed, so I called the number and Mr. John answer and said he was grabbing something to eat. So I said I'll wait he said no I'll be there in 5 min. I was impressed how much he cares about he's customers. Very friendly and we'll know about he's business. I showed him my laptop I haven't turn on in years he told me everything just by turning it on. And told me what he would do and how I'll be happy with the work he will do on my laptop. I was in a hurry to get it that same day and it happen. I was so happy when I went to go pick it up he showed me so many thing how I can prevent from virus and to maintain my computer clean at all times. Now who will do that?? No one this dayside they take advantage of you. But Mr John very honest person best I know so far and very fast. If u want a great deal and fix it and fast this is the PLACE TO COME IM TELLING YOU. read more