So far not a good experience, no acknowledgment no "be with you shortly" no nothing just standing…read morehere waiting. Good customer service at least would acknowledge any patron standing there in the entryway and at least say something. I get they're busy but I swear good customer service is very rare. Update after 6 minutes... they just yelled through the door we will be with you all in just a couple minutes. I know it will be more. The correct thing to say would be, "we are sorry for the wait, someone will be with you as soon as they are available." Dear management teach better customer service to your employees. ***Update once helped Obdulio helped me and he's a nice young man who knows how to treat customers. He was able to get me the proper information and very professional. I'm very grateful for his help. I realize it's busy I'm not disregarding that I really am not. It's just frustrating to walk into a business nowadays and not be addressed or spoken to. My interaction with Obdulio definitely has helped because of his ability of communicating and being able to get my car in. Regardless of how many hours I appreciate his help. 5 stars for Obdulio 3 stars for the first part of my visit. Reminder to bring earbuds or something to distract you from annoying people who don't understand that changing tires takes time and patience. Also for the morons on speaker phone who are obnoxious and rude. ******UPDATE AFTER DROPPING MY CAR OFF ALMOST THREE HOURS AGO...they close at 6 and I have not heard one single thing about my car or anything. I get again it's busy but COMMUNICATION IS KEY. They told me 1 1/2 hours which I knew it would be longer but now what, do I have to miss work tomorrow because my car is there and I don't know the status. MANAGER PLEASE HAVE A POW WOW WITH YOUR GUYS ABOUT COMMUNICATING WITH CUSTOMERS. BACK TO 1 star. Zero stars if possible because the link the person left under this doesn't work it says error when I try to contact them. ******LAST UPDATE 7:38pm Obdulio called me a few min ago said he saw my car and asked if anyone had contacted me and they said no so he was kind enough to call me to tell me it was ready. This young man is probably the kindest and honest person up there and I know he's doing his best. I do appreciate him: I just still hope the others learn some kind of way to communicate with customers better and have a little more experience with treating customers better. Obdulio 5 stars Overall experience 3 stars The customer service link zero stars since it doesn't work but I only have one thing left to say, Obdulio is someone who has my respect and hope he knows that.

Spoke with Dustin on a Wednesday, he ordered my tires and explained everything to me throughly! Was…read morea wonderful experience after a not so wonderful from another business. The service was done in a timely fashion for them being really packed in! My rims which I took in by themselves came out exactly how they went in, no damage, no anything, except a little grease (but that's to be expected!)! Overall everyone was friendly, communicated and accommodated my tire weight request, and to not sit my rims just on the ground. A lot of shops don't do what these guys did! The price for 4 tires was extremely fair! They had a lower price than most of the shops around, had the friendliest service of all that I called, so from now on if I have a tire need I will be back! Dustin did an amazing job even with it being extremely busy!

This was the best auto service experience I have ever had. Keith walked me through everything in…read moredetail over the phone. I felt very much in the loop the whole time my car was there. I can't recommend Geist Truck and Auto Service Center more!

This joker looked at my car and told me to take it to a dealer. Charged me 150 to look at. What a…read morebusiness model. The lady there said he had to get a tool out. What tool? The mirror thingy on a stick! Wow.....then tried to make me pay for a tire two years prior that they replaced. I said I didn't pay? She said no. 2 years ago? And now you tell me? I didn't even remember it? How do you balance your books? Me and my brother in law stopped taking our vehicles there. 3 cars and 7 trucks between us.

I chose Brothers Auto Parts because they offered me the most competitive price for my totaled…read moreautomobile. I called around two or three other salvage yards and still found their offer to be the best. Typically the offer cash for your trade in, but in the day I arrived they were short on cash so they immediately printed me a check, which I actually preferred. Also, when I needed to check my car for items left behind they ushered me to where my car was stored and helped me search for my items.

We ordered a complete dashboard for a customer car. They sent the wrong dashboard out to is twice…read more Then refused to sell us the correct one. They just pushed our business away.

Straight-forward quote including parts & service…read more Got me in and out and explained what was wrong as well as how they fixed it. Were able to schedule the work and fit me in, in less than 24 hours. Replaced my starter and the battery-to-starter cable, and were straight up throughout the process! Thanks!

I supposed to get the machine to his shop but the suppler gave me the wrong parts so my car was on…read morehold and I got to canceled the work. They are good people so I recommend their services to everyone !

I have had three experiences with R & T over the last year. Every experience has been a great one…read more In the last week I have been there twice. My wife hit a pothole and destroyed two tires and bent two rims. I took the car to them and they honored the road hazard warranty. I don't have to tell most of you that a lot of businesses do their best to avoid honoring them. They did a great job with the repairs and they had it done in a little over 24 hours. I was thrilled! After that repair, I took my old truck in because the steering was too loose and the heater wasn't working properly. They were unable to fix the heater, but they fixed the front end very quickly. The repairs are done well, the prices have been very reasonable and they don't waste your time. I will be back.

I took my car in for an oil change and an alignment, and I asked them to check my check engine…read morelight which was on. They called me after the oil change to let me know that I needed to replace the part, I paid over $430 after that service, but my check engine light was still on so they had me bring the car back in. They gave me another estimate of over $400 for another issue. Paid the money, and my check engine light was still on. I took the car in for a third time, and they tried to tell me that there was another issue that was going to cost me over $350. So at this point, I have taken three days off of work to get my car serviced, I have dropped almost a grand in "work", and my check engine light is still on. When I told them I couldn't afford the latest fix, they still tried to charge me $90 when I picked up my car, don't know what it was for because they immediately said not to worry about it when questioned. I have spent over $10,000 at this shop, and this was the last dime they'll see from me. And my car's check engine light is still on, so disappointed.

The repairs they quoted had nothing to do with the work that was actually needed. Beware of the…read moreexcessive alleged diagnostic fee whether the repairs are made or not. They think females are gullible and also set prices based on other biases. I would rate zero if I could.

Brought my Jaguar. F-Type in for a rear differential service and coolant fix. Dropped the car off…read moreand was told it was done weeks later. Drove an hour to get there just to find the car misfiring without anyone checking thoroughly. The car never had a misfire till they touched it. And they handed me the keys ‍ My rear differential also broke a month later. Turns out the mechanic failed to set my preload. They also sourced the cheapest gear oil possible but charged premium for it. Everything costed me more than $6,000. They even added oil changes I did not mention of wanting. I also called to ask for a quote for a brake job a bit after. After handfuls of missed calls, I told them I had all the parts and yet they still quoted me $2000. Absolutely ridiculous. After jacking the car up by myself I also found all my bolts on my under tray were stripped.

I brought my tire in Wednesday after having Belle Tire turn down repairing my tire. Incidentally I…read morebought the set from Belle and they had low mileage on them. They also said they couldn't replace it. I checked and others would only plug the punctures in it. I can do that myself. The mechanic or repairman took my tire said he could do it. I left it and came back to pick it up later.Talked with owner for a bit and left with a more than fair price. It stayed up for all Thursday but Friday it went flat. I did have three objects in the tire but we thought only two pierced all the way. The same fellow took it from me and I waited though they were busy at the time. After waiting a while and visiting with other customers the lady attending the counter they put the tire back in my truck. No charge! The tire has held for five days now so I'm very pleased.

I've always only had good experiences with Miller Tire. They don't try to up-sell you on some bogus…read more"issue" with your vehicle; I've never had later-problems with the work they've done; and Tim, the guy usually working the front counter, will shoot straight with you- good or bad. They seem to run an honest shop and I've learned from just a few times-- that's not easy to find. Go to other shops and you'll see, too. Whether you get overpriced or they want to throw in a few extra pieces of work to bill you for more mech hours. I'll be driving up from Fishers again within a week to get some major front-end work done on my truck-- give Miller Tire your business. Seriously.

Everything went very well I got my car back the same day ! Very satisfied with the work and the…read morepeople are very nice and helpful and they answer all your questions

Edgewood Service has serviced my car for 12 years or more. Always good work, honest in estimates,…read morefast service. Mary is great!