I would like to say thank you to Kent & Caleb for your kindness and patience this evening. Turned…read moremy frown upside down

I had such a good experience here. They helped us out and gave us the best price they could. They…read moreinformed me that I can bring my old battery back for money! They also helped enroll me in their rewards program to save even more. I appreciate genuinely nice people. They greeted us when we walked in and were nice all the way through. Great experience! We'll be back!

Our local neighborhood Napa to the rescue! I learned the hard way that if I park my diesel car…read moreoutside in freezing conditions, the fuel turns to gel and my car won't start. Yikes! Obviously with no running vehicle, my resources to find a solution were limited; however, I saw on the Napa website that they offer free next day delivery within 5-miles of their location. What a lifesaver! I was able to find the product I needed on their website, plug in the correct Napa location from which I wanted to order, and check the little box for free next day delivery, and just like that... The Napa Fairy (I mean, super reliable delivery driver. Lol!) came to my doorstep with the product and receipt in hand. I made sure to call to follow up on my online order to ensure it went through to the store with no issues, and the staff answered quickly and was very friendly. Super appreciated since my car was stressing me out! I mean, who offers service like that anymore, especially when it comes to auto problems?? Their items are also available to shop in store and shipping is available for online orders if you live outside their 5-mile delivery radius. Thanks, neighborhood Napa!

I came in here alone, clearly lacking knowledge about my car. I didn't have a man with me, and felt…read moreas though the men working here took full advantage of a young woman by herself trying to buy something for her car. They sold me a battery, and tried to charge me for some little extra thing in addition to the battery that I didn't even ask for. It's not the cost that was frustrating, it's the principle of the matter: don't charge me for something thinking that it's ok because I won't notice. I will never come back here, plenty of other auto shops in the area.

customer service by Wilbert Rodriguez and nicolas boggs. Both were very helpful and treated me in…read morea professional manner. In the last months i have needed to purchase batteries and brakes rotos and the whole staff was very helpful but these two guys went out of their way to help me, especially Nicholas Boggs. I definitely will return there, and I have gained more knowledge on purchasing batteries lol.

I go to Auto Zone for all of my car stuff and this location has stood out as having really great…read moreservice. Most recently, I bought windshield wipers and asked the guy looking up the size I needed (I can never remember!) if he could install them. He said he couldn't because he was the only employee in. From then to when I was paying, I guess another employee showed up and he told me he was now able to do it if I still wanted the help Yeeees! It was so nice of him to do this and it made my day.

Robert helped me and I thought he was great. He is informative and very nice and funny. He knew…read morewhat he was talking about. He put the battery in for me and explained to me about the battery and alternator. Very nice guy

When you are a full-time nomadic, and you break down unexpectedly, it an be stressful. More so when…read moreyou are in an area you don't know or know anyone. It happened to us on our way through Indy this past weekend, but the folks at Pep Boys were great. It was a Sunday afternoon, and Shannon answered the phone and told us to go ahead and get the truck and camper towed to them, and we could boondock in the parking lot. The next morning their mechanic, John, got right on it and manager Tyler was also super helpful. I ended up needing a new engine, they couldn't do the work for several months, so recommended I take it to the dealer. They recommended a dealer in the area, made sure I had what I needed, and was all set. The team was professional, friendly, and helpful in what was a stressful and frustrating situation. Thank you so much!

So it really ain't the people up front that are calling you or that are scheduling it's the people…read morein the shop. I had an issue with my rims, I had to get new tires. The shop manger was completely honest when there tech accidentally gauged my rims and knocked of the price. Overall I should've been compensated for the rim, the labor and the custom powder coat that was done to them. When I took my other 2 tires in. The technician Jon, I showed him exactly how they mounted on my truck. He mounted them backwards which would have caused major issues. I explained the issues and asked them to be changed around. All I go in response was attitude from him. Very rude! He claims I told them they were front tires, which I responded no sir I showed you how they mounted onto my truck. He insisted I informed him incorrectly but I know I didn't. So he takes them back with attitude and changes them. He proceeded to scratch my custom rims again. This isn't the first time this is the 3rd time now. We are done with them. Lastly these tires weight significantly more my last set. Due to Jon's mistake he refused to help me load these tires and then I was thank you still trying to be kind I got nothing but walked away from. Thank you for this rude interaction. Very sad that a grown man couldn't help a tiny female load tires after he incorrectly completed a service and was asked to simply fix a VERY important thing for my truck to be on the road and not blow off its tires immediately.

I'm giving 5 stars because the girl at the front desk is beyond awesome. I saw her juggling 3…read morephones on 2 ears. (Seriously) I'm my particular visit(s) there was some problem with miscommunication between employees..so I had to make several trips. Even a little attitude from the head guy but once he understood that it wasn't me who was being difficult..it was he's Mensa team yard crew (sweet baby Jebus) Bottom line..we all make mistakes..(yes, sometimes even the same one 3 times) but...I got what I needed, the girl made it right (-$) and plus she was just a true professional to deal with. I didn't catch her name, but all you dudes in the yard..y'all owe her big time. She's the real deal!

Someone stole one of my tires (including the rim) and I came here to get a replacement rim. Quick,…read moreeasy, and a good price! They offered to help find me a used tire and a spare for my car. I'm glad I came!

Hi I had a great experience with lucky7 complete auto care!…read morethe service was prompt and professional and the price was reasonable. I would recommend his service. and I would rate lucky7 a five star

Ive been coming here regularly now and he gets the job done right every time. I will continue to be…read morea repeat customer. I give this business 10 stars

I noticed my headlight was out this morning so I stopped at this location to pick up a bulb. They…read morehave a guide book to help find bulb but my car isn't in book so the staff can check in their electronic database to help. The clerk was readily available so it was a quick and painless process. I didn't have the time to change the bulb so I had to wait when I got home. Once I got home to change it, we realized I had a few more bulbs out and the one I bought was wrong so went back to store to exchange and get bulbs. The staff are normally very helpful. The prices are sometimes a bit steep but it's cheaper in long run to do it yourself than go to mechanic. Overall I have a good experience and I hit up this store when I'm in need.

I called to find out if I bought my brakes there sat on hold for 15 min called back she put me on…read morehold again‍