Rude. I arrived this morning at 9:40 to air my tires. I walk in for a no money down quote and the…read moregentleman said, sure right after I take care of this lady. Lobby was full there was 1 customer in front of me... the lady. She sat down and the guy proceeded to call a customer behind me, saying just walk around a little and I'll be right with you. He proceeds to take care of a second customer behind me. Have in mind im in a knee brace from an accident that broke my fibia, broke my tibia plateau into 113 pieces and dislocated my femur. My leg was effectively decapitated from the knee down. I now have 68 screws 2 titanium Rods, a plate and fake knee. I just spent 7 months recovering and am not allowed to bear weight on my leg for prolonged periods according to p.t. he asks the gentleman next to him to take care of my quote. The man chuckled and said nope, im gonna help the guy behind him quote 2 tires. (3rd time they skipped me. The man came back inside and called a couple behind me up first. (4th skip) then the original guy finishes the lady (have in mind a 3rd worker doing zilch) then skips me again and the guy blatantly said, no he was here first. The freaking worker says ohh (like he didn't know I was there for 57 minutes) standing on a clearly braced bad knee. Then proceeds to walk away and do nothing on the computer telling me again (this time, thank as for your patience) I'll be right with you. The guy didn't want to quote original rims (x3 with 1 center cap) he wanted to quote the expensive aftermarket, then ask me if id like to do 17 as theyre out of 16s (nope, found a set for $45 a week, month whatever.) Still proceeds to direct me toward 17s to look. The problem was I walked in with no money down, and wanted the (cheapest to middle option) quotes. Its anderson, we all live paycheck to paycheck. But no, they were over concerned with commission and gave me very very poor customer service to reflect on. Especially given I know their old manager, and I know theyre directed to (basically upcharge) talk people out of what they (really want) for higher pay. Also, I know their out the door quotes, vs their markup percentage, and I still sat there bad knee and all for almost an hour with patience while they continually skipped me (5 times.) Id give -40 st a rs if it were an option. Looks like Ill go to jiffy lube, and since I used to work there go get cheaper, what I want alternative for an out the door price.

This is about the most unprofessional staff. The work is not quality work at all. Don't waste your…read moremoney here. Check out tires places whose shop is a professional environment and staff that knows how to speak with respect especially to older customers and actually want to help and solve issues.

I have been fooling around with my battery on my key fob for better than three weeks. Always having…read moreto put it in the ignition and always wishing I could find somebody else who would provide me a new battery and change it for me. Well, John at battery experts did exactly that it took him less than five minutes. He was very friendly. He was very professional and it only cost me 10 bucks. Absolutely worth it and oh did I forget to say that I walked in at five minutes after two in the afternoon on a Tuesday and according to the sign on the side of the door, they close at 2 o'clock on Tuesday. so he took care of me even though I walked in late and was just oh so nice. I cannot recommend this company.

I have bought several batteries to the years there and I have been totally satisfied I'm dealt with…read morethe same gentleman for probably better than 10 years and he is always so helpful in polite I don't buy batteries nowhere else but here

I want to thank the guys who helped me with my car on 9/13/21. Unfortunately I can't remember their…read morenames but I can tell you I was there around 8:00-8:30 pm. I had went to a different business earlier in the day because my headlights went out. At the different business we tried a new bulb but that didn't work so he said it had to be a fuse but then refused to help me any further. Long story short after purchasing new fuses at a separate Advanced auto, still no luck. Worried it was going to get dark soon I went to the Advanced Auto closer to me on 38th st to return the fuses. The guys listened to my story about trying both a bulb and a fuse. They went above and beyond working with me for at least an hour trying to solve the problem. Unfortunately we never figured out the issue so I ended up going to a mechanic today. Turns out it was in fact both bulbs had burned out!! And although it turned out to be the bulbs after all, the guys listened to me when I said I had already tried that which is why we didn't check the bulbs a second time. They didn't push anything on me and actually paid attention to what I said I had already tried, and as a female that is so very much appreciated! Plus they worked effortlessly trying to help me solve the problem! They reminded me why I usually always go to Advanced Auto first! I had only went to the other business first because I commute to and from work and it was on my way home. Thank you thank you, for going out of your way to listen to me and trying your best to help!

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

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