Mateo and his helper came out at the appointed time and gave me a fair price - and got busy fixing…read morethe problem - broken cable, replacing the cables, adjusting spring, replacing th beat-up rollers. The wok was done expeditiously and thoroughly. Mateo is great! I highly recommend these guys! Muy bien!

They followed up on a home advisor contact on a Saturday afternoon. Showed up on a *Sunday* to do…read morethe work. Clear, upfront, competitive pricing. Fast and professional work, completed before anyone else even called to offer an estimate. Highly recommended!

Scheduled an appointment with Penfield Garage Door Repair since they were only 1 mile away from my…read morelocation, for between 11- noon on Saturday. Tech called me @ 11am to reschedule to between 4-5 o'clock. I understand that "SHIT HAPPENS" which is literally what the tech said to me, but customers are busy too and have taken time out of their schedule to give you their business. Be more mindful when scheduling. This is literally the heart of your business model. Called the direct business number multiple times and when I finally got an answer I was assured they would get right back to me. 1 hour later and 5 more phone call attempts and no communication.

We hired Dave for a project in our family room. It was a custom project, and Dave worked with us,…read moreoffering his own ideas from his professional experience, and together we created a great piece that serves as a nice addition to our family room. Dave is very professional, his craftsmanship is outstanding, and we will definitely use Dave for all future handyman projects in our home. Thank you Dave!

this place should be on the do not hire list. horrible customers service. profetta came out yo…read moreinstall keypad. but two days later my garage door was off the track and wires hanging. the idiot i spoke to this morning would not take accountability and wanted to come out to charge me again. i smell a rat!! please do your due diligences prior to calling this scam artist.

I was heading out to get my newspaper, yesterday morning, and hit the garage door opener button as…read moreI exited my kitchen. I heard grunting and squealing, as the door jammed. A quick look showed that one of the lift cables had broken. I checked the Profetta Door Company website, and it showed that they opened at 7:30 AM. I was on the phone at 7:31, and they promptly answered my call. Roughly 90 minutes later, their team member was at my house, making repairs. He replaced the cable, did a check of the opener's internals, adjusted the door, and had me back in business in barely an hour. Great Job!!

You wont find better and more reliable company. And I am talking to you about a contractor that…read morewhen he tells you I will be at your garage at 9:30, he is there at 9:25. I like people who respect your time and that who do not think that you time worth more than their time. Has new garage door opener set up and working by Franky and Michael. Both worked hard and cleaned everything after the job was done. I go with 5 stars, but really think they worth more.

How come I did not know about this company before? They are local, they do commercial overhead…read moredoors, and they offer same day service, just what I was looking for our overhead doors. In our warehouse we have like 8 overhead doors, that keep getting stuck. We used another company that is not local and that takes forever to come and repair the doors. So last week I searched for a different local Vendor and came across Monroe County garage door repair. And here I am writing 5 stars review and recommending them. Trust me, if you will use them once, you will be here writing a review as well.

The gentlemen at Tri-Co garage door are extremely helpful!…read moreEasy to schedule - they even came and did the job when I wasn't there because I left the garage door open and gave them my charge card. Reliable - They came when they said they would. Trustworthy - I had no clue what was wrong and was ready to buy a whole new garage door opener. That would have been expensive because I have an unusually high rise door. They suggested I hold on that until they looked at it. Sure enough, it was just a gear they could replace, and they did so on the initial visit. I hope it is okay to say that I have worked with a few places in town and nobody is like Tri-Co. I recommend them for any garage door work!

My new home didn't come with garage door openers for the cars. So we used the code in the outside…read morebox and then that stopped working! I called on a Wednesday and the person handling the phone was willing to fit me in that day. It wasn't an emergency so I asked for a Thursday appointment and got the time best for me. Matt came out right on time. He was quite personable - easy to talk with. He fixed the outside box; it was only the battery. Then he did the thing that connects the new openers to my garage, looked over all the moving parts, and we were done. I recommend this company. They respond promptly, know their stuff, are easy to work with, and they're a local family business. Definitely a good choice.

The garage door technician did an amazing job! Our door had been damaged by ice build up and had…read morebent in the middle. We were not able to close it and thought we needed to buy new doors. But thankfully, they were able to salvage the doors and add new parts to get it functioning! Quality work for a reasonable cost.

We tried to "do it yourself" sealing of our concrete patio and it looked splotchy. I called…read moreseveral concrete companies and Julie from Monty's called me back quickly. She was on her way out and said that she could stop by within the hour to take a look. She was at my home in less than an hour, explained to me what went wrong and how to fix it. I highly recommend them. They are a company that responds quickly and answers all your questions without trying to sell you anything that is unnecessary. Julie was so friendly and helpful.

Professional work with a personable touch! I appreciate the ability to come on a weekend to take…read morecare of my issue. They arrived early and were very easy to deal with. I had a simple plumbing job done on my shower that was dripping water. Whereas another plumber had apparently "fixed" this and I paid a high price for it, this company took the time to diagnose the issue and do quality work. I will certainly call them again and I encourage those reading this to use their services.

Never showed up at my house. Husband and wife team. Requested an estimate for painting, made…read moreappointment for last Monday, 3/11/24. between 8am--11am. No show. Very inconvenient and will not choose this company again.