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    Roadrunner Transportation Systems

    1.2 (521 reviews)
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    Star Wars Ralph McQuarrie concept X-wing
    Sean M.

    Do not trust anything of value to be shipped with this company! I had 2 rare and valuable items shipped with this company and they destroyed them both. The boxes were clearly marked FRAGILE and by the look of my packages, they either can't read or the word FRAGILE has a different meaning to them. When I noticed the damage on the packages, the driver told me that when he picked up the pallet, it was laying on it's side. He told me that I could not refuse the shipment and he could not bring the packages back. I informed the driver that I would only take the packages if I took pictures before he left and noted on the bill of lading that the items were received damaged. He agreed and I proceeded to take pictures of not only the boxes as they had arrived but also opened the packages while he was there and took pictures of the damaged items. These items were one of a kind items that were part of movie history that were destroyed by this company! These items were made by noted artists in the movie industry and this company turned them into junk. 1 star is way too generous of a rating to give this company. My hope is that people read this review and make the choice to run the other way if they are given this company to ship valuable items. Personally I wouldn't use them to ship pillows because they would probably find a way to break them.

    Shaun E.

    Received my wheels a day after scheduled delivery. I actually went to the location to pick my wheels from here. Staff were friendly and efficient. I'll give them a 4 star. When picking items up head on over to the right go up stairs "drivers only" sign and head over to office with sliding windows. Overall service great.

    A cowl hood

    Horrible shipping company. I had bought a hood for my car and the company used this shipping company long story short brought me someone else package after I had scheduled a delivery date a week in advance. They took that package and scheduled me for the next day (Friday) next day comes and doesn't arrive. I get an email later that day saying my package was found and would be sent out Monday. I immediately called and tried to set a pick up date they were giving me a hard time, I eventually ended up getting through and being able to pick up my package when I get to the location which is an hour away from my house everyone at terminal was acting ridiculous and didn't want to help me get my package saying they didn't know how to fill out the paperwork including the supervisor! I eventually get my package and the box is beat up and completely opened.. I will not be using this transportation ever again! I'm not sure how this place is still even open!!!!!!

    David H.

    incredible negligence and laziness. several issues but i will bulletpoint to save yourself time and $ - got quoted at 2k for my cars trip, they called me after they took my CC info saying, sorry its actually 3k due to different states taxes (???) classic bait and switch. i had no choice i was on a time crunch. - they said they would pick up my car on a weds. they did not pick it up til the following sunday. - they said my car would be delivered in 6-7 days it has still not been delivered 14 days later it's been picked up. - the day it was supposed to arrive with a NEW dropoff day. it was never delivered. no call. i called several times no answer. i texted customer support 3x and they ASSURED me it was going to come. CONFIRMED. - i did my research and was able to find the 3rd party that they booked for the transport, got a hold of them and they were SUPER friendly. gave me updates all along the way, i wish i knew about them directly. it was painfully obvious that roadrunner never even cared to ask them for a update to update me at all. - the 3rd party said roadrunner paid them 2.2k for the trip. they pocketed $800 for what? 0 customer support and updates. Basically a glorified finders fee. and wont even let u get in contact with the company they set you up with probably because they will lose business. - multiple complaints via email for compensation back and they said no. "all of our dates are estimated" - if they are estimated why did you customer support "ASSURE AND CONFIRM" delivery on a date the truck was still 3 states away from me? customers beware. owners, rethink your business model and customer support. i would have gladly paid that $800 finders fee if there was transparency and REAL support.

    Invoice to transport car to FL, w/ "top load," and RoadRunner charged $99. Carrier said RR cant control positioning. $99 not refunded.

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    4 years ago

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    4 years ago

    DO NOT use this place. Horrendous customer service, delivery was late, and driver was rude. Would not recommend even to my worst enemy.

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    3 years ago

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    Page 1 of 14

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    Review Highlights - Roadrunner Transportation Systems

    The delivery window was all day, but they said I'd receive a call an hour out.

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    Tri-Valley Airport Services - Latest models Lincoln MKT Town Cars for Executive Class Transportation Service

    Tri-Valley Airport Services

    4.6(110 reviews)
    14.1 mi
    Locally owned & operated
    24/7 Availability

    Best Car Service to and from the Airport!…read more We have been using Tri-Valley Airport Service for over ten years. For our recent overseas vacation, we booked round‑trip transportation to and from SFO. Making the reservation by phone was quick and easy. The day before our departure, I received an email confirmation and a reminder of our scheduled pickup. On the day of the trip, our driver, Nathan, called 30 minutes before his arrival at our apartment in Dublin. He arrived promptly, assisted with our luggage, and provided a smooth and comfortable ride to the airport. Nathan was courteous throughout the trip and ensured we arrived on time. Several weeks later, the day before our return flight, I received another email confirmation and reminder that Tri-Valley Airport Service would pick us up at SFO. After landing, I received a text notifying us that the driver would arrive shortly--even while our plane was still taxiing. Although we were delayed exiting the terminal due to heavy arrivals, Nathan reassured us via text that he would wait. We met him at the limo pickup curb, where he again helped with our luggage and drove us home safely. We are extremely pleased with his professionalism and service. We will continue to rely on Tri-Valley Airport Service for our future transportation needs. Kudos, and keep up the excellent work!

    Had to rave about Nathan and the amazing service we received! First of all, booking our…read moretransportation was super easy. We were even upgraded to a better vehicle, which totally fit our needs perfectly! The chauffeur who arrived was very friendly and very accommodating. I rate this company at 10 with customer service. I will book my next ride to the airport through them!

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    Roadrunner Transportation Systems - transport - Updated June 2026

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