Just wanted to give a shout out to JT (owner) and Dean (Mgr.) and their Staff for continued A++…read moreservice and commitment to customer satisfaction. Just had some additional repair done this month (April 26') and Christian Brothers Ocotillo provided the service and follow-through we would would expect and would want from all businesses. But unfortunately that's not always the case, BUT it is with Christian Brothers Automotive Ocotillo !!

Brought our car in for oil change and mechanical check over before a long trip. Very friendly,…read moreresponsive and competent staff . Will definitely come back.

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

You did a great job of fixing what needed to be fixed but the seals are leaking and trying to make…read moreappointment to get them fixed and I cannot get you guys to give me a set date so I can get the leaking seals fixed please call me Thank you

The located at 3100 Riggs Rd. is absolutely fantastic. David and Ryan are extremely honest and of…read morevery high Integrity. I used them on two different occasions and they saved me a lot of money. I would also recommend that you stay far away from Sun Devil auto on Riggs Road. When it comes to your car care they do a whole lot more than just brakes.

AVOID AT ALL COSTS!!!!…read more These people are not good at anything - other than messing up your brakes. I initially brought my vehicle in to the Queen Creek location to find out what I needed. They said pads and rotors. I had purchased the new pads and rotors myself and paid this shop for the labor to install them a few days later. Shortly after the service--within about a week--I began hearing a persistent squeaking noise coming from one side of the vehicle. I contacted the shop and was told that this can be normal with new brakes. While I understand that new brakes may squeak initially, it is not normal for the issue to occur on only one tire. I was advised to bring the car back in if the noise continued. I returned the vehicle the following day. After approx one hour of inspection, I was told that a metal component was rubbing against the brakes and that the issue had been fixed. Which in my mind that meant - you did not do the job right from jump. However, the problem did not resolve. A few weeks later, after continuing brake issues and taking additional time off work, I had the vehicle inspected by another repair shop. They disassembled the brakes and informed me that the brake components had been installed incorrectly. They showed me that while the other brake pads were measuring at approximately an "8," the affected pad was already worn down to a "4," which clearly indicates improper installation or an unresolved underlying issue. They provided me with written documentation outlining their findings. I brought this documentation back to brake masters to address the matter. Unfortunately, during this visit, my concerns were repeatedly dismissed, and I was told that the issue was not their responsibility. Only after insisting that the brakes be checked again did the staff take another look and then informed me--within a matter of minutes--that the caliper was seized. This raises serious concerns. When I first brought my car in for inspection, this shop had it for over an hour and did not identify a seized caliper. When they initially installed the new pads and rotors, you had the vehicle for over two hours and again did not identify this issue. I also brought my car in for a squeaking noise...this issue was still not identified. Yet it was suddenly discovered in minutes during my most recent visit. If the caliper was seized, this should have been identified before installing new pads and rotors. Had I been informed of this issue upfront, I would not have authorized the installation of the new parts. This suggests that the brakes were not properly inspected prior to installation, which is both negligent and unsafe. Because of this failure, not only were the brakes installed incorrectly, but my safety was put at risk. Brakes are a critical safety component, and improper installation or failure to diagnose known issues could have resulted in serious harm. Which makes me wonder how many more of our vehicles get overlooked because they don't care and negligence. I would avoid this company at all costs and take your hard earned money elsewhere.

I was nervous about letting a shop replace an entire drivetrain on my 1-owner 2006 Honda Ridgeline…read morewith close to 300k miles, including rebuilt engine, transmission, everything. My truck now runs better than it did when it was new! I don't want to buy a new truck, they cost too much. I want my 2006 Ridgeline to run forever. I am so happy to have found a reliable honest shop that does such great work!

There was a package sold when they first open making oil changes very affordable. They were quick…read moreand had constant text updates on the vehicle. The customer service was good. The staff were not pushy at all. The offered recommendations but did not make you feel like you had to purchase from them.

I called in a few days prior to wanting to come in and thankfully they were able to accommodate a…read moredrop off. I needed an oil change and tire rotation, they also did a whole car review. I really appreciate their text message system that allows me to review what they're recommending now and in the future. I also really enjoy that you can opt right then and there to approve or deny a service. It also has prices estimates. At the end of the service the price estimates were the same as the charges (not sure if it would ever vary or if they would call before if it was to be more) I appreciate the pictures they take too! Pricing seems to be fair and comparable. The service was excellent. Very approachable and patient as I had questions and concerns since I'm not familiar with car stuff. It's easy enough to find, squeezed between the sonic and gas station. You could probably wander around and sit other places if you needed to wait for your car. I definitely plan to come back for my future care services and recommend!

Spectrum recently offered a free A/C check. I made an appointment and the classic "my car is making…read morea funny noise" complaint was addressed out. After the mechanic checked my A/C (running fine) Mike took me out to my car to listen and spent time explaining what all was going on in the engine and dashboard that could be what I'm hearing. As before service was good, efficient, respectful and helpful. Good auto shop and nice people working there. Plus they had good music playing!

DO NOT WASTE YOUR MONEY The lady inside the gas station was…read morenot helpful at all when I simply asked where to go for the oil changes. When I finally figured out after asking two very unhelpful people where to go, the mechanic asked why I went the wrong way in a mocking way then ended the interaction by sensually sticking his tongue out at me. There is easily a 20+ year age gap. No one was helpful or kind. Would not reccomend to anyone.

Had a great experience with every person at Jackson's from beginning to end. Would always recommend…read morethem. Had a great experience with the detailer, Chris. He did an amazing job correcting my side door that had dog scratches on it that varied in depth. He was able to remove it completely! Highly recommend!

This is the only place we take are vehicles for our oil change. Hubby used to change it himself on…read moremy Hummer. However, he discovered it was less expensive to have them change it. Plus it's way too hot in the summer for him to change it. The employees are always welcoming, friendly & professional. The check all the levels for all the fluids & even the tire pressure. If anything is low they fill it. You drive in & sit in your car while they service the vehicle. It's not long, & you are on your way. They also send coupons to your email when it's time for another oil change. Hubby took it to 5 Minute when they opened, & didn't let them change the oil because they were three times more expensive. Plus hubby doesn't have to fight with the skid guard on my Hummer.

Pros: quick, efficient, friendly Cons: This is the second…read moretime we took our 2018 Toyota Prius in for an oil change - got full synthetic oil change, which should be 5-10k miles before returning but this shop told us to come back after 3k for another oil change. I understand vehicles are constantly changing requirements but their computer system should be giving accurate information on oil change requirements by vehicle type - this is not a new car and had we not known better we'd be wasting our money.

New Arizona resident here and found local shop to get a corrections done to our BMW M4 F82's…read morealignment Great customer service and will be back again for sure with my other vehicles. Came in for a basic alignment on my wife's commuter car and was worked on right away, no apt necessary and was such an easy process. Big facility with multiple lifts and work stations w/ mechanics/technicians busy working. Appreciate the multiple seating options for waiting customers, especially the large window looking into the service bays. Spoke to the mgr while waiting and wanted to have him do specific services on my truck, m4 and s2000 which he reported they could do all that. Very knowledgeable and customer friendly. Just based on how I was treated and how meticulous the mechanics were with taking care of my car, I will be back for sure with my other vehicles. Keep up the great work over there guys.

Mechanics suck at this location. Slow and lazy attitudes. Put my oil plug in crooked and oil stared…read moreleaking. Will not go back.

Once again the team at Brakes Plus on Higley and Chandler Heights saved me. I cannot thank them…read moreenough and love this service.

I finally escaped dreadful California and moved here last year and started my search for a new shop…read morethat could service my Acura TL SH-AWD. This model is an extremely well performing car except for the dismal brakes, so I've been running some Rotora brakes for the past few years. They are aluminum billet, six piston fixed calipers with huge cross drilled rotors on floating aluminum hats. Basically Brembo CART knockoffs. These perform even better than the Brembo "throwaway" (i.e. un rebuildable) calipers on my Ferrari. Obviously, no shop is going to stock these parts, so I always have an extra set of pads and rotors on hand. I figured, "what better shop to visit to have the rotors and pads swapped out than Brakes Plus?" I walk in and ask the gentleman if they would be willing to install my parts. As an aside, I would never ask a shop to install my parts when they were also able to acquire them, that would just be unethical. As soon as the gentleman starts to answer, another older man steps up and starts treating me like I'm a 2 year old. The first man barely finished his sentence when the older man interrupts, "WELL HOW DO YOU KNOW YOU NEED NEW BRAKES???", to which I calmly replied, "my rotors are past the point of no return..." - "WELL HOW DO YOU KNOW THEY'RE PAST THE POINT OF NO RETURN???". At that point, I just said, "You know, no worries, I"ll take care of it", shook my head and walked out. I tried HonTech in (I think) Tempe(?) I'm still trying to find my way around. They wouldn't help me either. I tried another shop, "HonMan", in Tempe (by the college) and they were more than happy to accommodate my request. These guys are absolutely top notch. Prompt, honest, fair prices, Honda/Acura experts. I admonish anyone with a Honda or an Acura to pay HonMan a visit. More local businesses would do well to take 30 seconds to get to know their target audience before making assumptions.

So glad we found this place!…read more Our car dealership wanted to charge us $200 for a tire rotation. They had also not filled the tires with air. Big O had a package deal that was $267 (after tax and such) for 5 years of tire rotations and they topped off the tires as well for us. My daughter also loved the snacks / popcorn they had in the lobby.

Short version: DON'T go here! My spouse took her Lexus in…read moreto get a tire repaired because it had a slow leak due to a nail. Hours later she left with a bill over $800 covering two new tires and some bracket under the car. The tire pressure sensors worked fine before she went in, but were not working when she left. Jayme tried to help and did his best to try to fix this. He said they put new sensors on. But after a couple of trips to the shop and hours of waiting, they still didn't work. Next stop was Lexus dealer. They said that 3 of the 4 sensors appeared new. They were able to get it fixed for $200. Total bill for a nail in the tire: Over $1000. My advice would be to avoid this place, especially if you are a retiree in an expensive car.