From my experience they don't really listen to your problems or just don't care…read more I had them press rear bearings for me and when they did they seated them incorrectly, costing me over $1000 having my wheel hub replaced as well as the 2 lyndall sprocket it chewed up in the process. My fault cause I brought them the bearings apparently. when all that it needed was a rotor spacer $4 part. Not sure how with all the experience in the building that couldn't be deduced... their response was " as long as the rotors not rubbing it's fine" it wasn't anymore cause they pressed the bearings incorrectly.... Still my fault cause I supplied the bearings.... Then they put in a 1250 kit on my sportster in which every gasket leaked atleast twice and I was given some grief at the fact that I wanted a bike that didn't leak from the owner and push back. On top of that I'd been chasing a noise they refused to actually pay attention to and just gave me the run around every time I dropped it off. only to find out doing my own due diligence the bolts they removed to install the kit aren't torqued to spec. I wasn't charged for any of the additional gaskets needed however for the one job my bike saw their shop atleast 5 times that summer, not counting the time I had to re drop it off cause they didn't complete the service I requested. I originally had a better review posted but I'm still leaking oil from my base gasket on the rear cylinder and I'm having to go through my bike and make sure bolts on the drive train are actually tight and I'm constantly wondering what care was taken re building my rocker box's and the other internal parts if I have bolts on the outside loose. Shops beautiful, summers nice. Other than that my experience wasn't great and as it's known for being performance driven I expected to be taken care of much better and I shouldn't have ever even had any push back to having my bike fixed properly.

Always professional and they all have a plethora of knowledge. Quality craftsman in all they do to…read moreyour bike. I appreciate the smaller shops as they really know how to treat their customers. Quality work, good prices and keep you up on progress. They have become my go to shop for all my repairs.

John at MotoFix is a master craftsman. He squeezed me in for a couple minor repairs earlier this…read moreyear. I've worked in lots of garages -- automobile and motorcycle -- and I have never seen anyone work like John. He is methodical AND quick. I watched as he did the repairs and I have never seen anyone follow good practices and recommendations like he did. His price was reasonable for average work, low for his work. I expect to lean much harder on John in the future. Superb work by a master mechanic.

My KDX was leaking transmission fluid into the combustion chamber, which requires splitting the…read morecase (on a KDX) to repair. I contacted John at Moto Fix and gave a rough estimate just for the seal replacement and suggested if I wanted to save on labor cost I could remove the engine from the bike myself and just bring the engine in if I felt comfortable with doing that, which I did. Since the engine had to be completely disassembled I told John to do a "top end" and anything else that needs repairs, just keep me posted. John kept me updated and informed every step of the way. John is very meticulous and I feel he gave my bike the same care as if he was working on his own bike which is why I went to him in the first place because I don't much trust the big bike dealers repair shops. It did take a little time for John to get it done as he had a lot going on and he is basically a one man show but it was well worth the wait. The final cost with all extra work was very reasonable and slightly less than I was expecting

This guy is so kind and basically knows everything. He has lots of contacts around Denver and is…read morenice and organized, uses the best products, I'll take my UC every time to him plus he is close to my home.

Belt,Brakes,Fluid Change. when I spoke to Adam he took the…read moretime to talk and give me the knowledge of the repair and cost. on time I showed up 15 mins earlier and he got to work even letting me see and look at the work needed to be done step by step giving me the knowledge and skills to keep up with my 05 RoadKing . if your looking for a great mechanic this is the guy . the best price for the best repairs . no more second guessing on who you can trust with your Harley . look no further this is the spot. Thank you for the great repair and always will return for service .

Very helpful had issues with my bike and they explain everything perfectly.highly recommend.read more

Spent an insane amount for to get a bike back with zero coolant with a leak, and problems with my…read morefuel pump. I guess I needed to specify that my bike doesn't run and that it is specifically fuel pump, which I had no idea. Not to mention I never got my stock mirrors back. They did do a great job on my fairings though.

I dropped my bike off on a Wednesday for a scheduled Thursday service to address an oil change,…read morecooling issues, and a noticeable thud/clunk in the front steering under braking. I received no updates or communication, so when I picked it up the following Monday, I assumed the work had been completed. At pickup, the staff experience was disappointing. The person who was supposed to assist me appeared to be on lunch and acted inconvenienced. After pulling up my account, he simply stated that the bike needed a head bearing and then said nothing further. There was no prior call to authorize this, and no attempt to explain the diagnosis. I told him that I would have approved the repair if they had contacted me. Instead, I was presented with a $1,000 bill for the service they claimed to have performed. What's most concerning is that no one explained what was done regarding the overheating issue--or if anything was done at all. Based on the lack of communication and the fact that the bike began overheating again on the ride home, I genuinely question whether any meaningful work was performed. It felt like the bike sat for five days with minimal effort beyond an initial diagnostic ride. I was told I could bring the bike back anytime, but given the experience, I declined and mentioned I would take it elsewhere. Later that day, I received a text from the General Manager, Bobby, stating he would speak with the technician and make things right. It has now been over a week with no follow-up. In my view, accountability starts at the top. When management doesn't follow through, it sets the tone for the entire operation. Unfortunately, this experience reflected a lack of communication, transparency, and customer care from start to finish.

After my initial complaint, Imperial Motorsports reached out by text and voicemail asking what they…read morecould do to address my concerns. I responded with a few basic questions regarding my service experience and could clearly see that my message was read. Despite clearly seeing the message, they still neglected to respond. It is disappointing when a dealership asks for feedback, only to stop communicating when straightforward questions are asked. Communication and follow-through remain a clear issue.

Was referred by a friend, called and they got my Street Glide in right away. Mounted new tires on…read moremy bike before noon and checked brakes without even asking. Bean and the boys will only service my bike from here on out instead of corporate Harley dealerships. They are honest, respectful, and answer your questions with integrity, knowledge, and respect. I will always travel the 45 minutes cause they have my trust! Mike Kost

They have an eye for detail. I had a lot done on my '92 FXR and it exceeded expectations. It runs…read moregreat and all the work fit the look of the bike and improved on it. Awesome.

Kevin did a fantastic job with repairing my fork seals and made my GSXR 750 look as new as the day…read moreit came from the dealership! My seals are working as they should now and the price I was quoted never changed, he truly is a man of his word. Will only take my bike to him from now on!

I had to wait a little longer than usual due to the Covid but that is better than taking risks. The…read moreowners are super nice people and do quality work

They replaced my tires on my triumph. And I'll definitely be back for any future motorcycle needs…read more Really fantastic customer service.