Great care, very thorough, comprehensive exam. Dr Johnson…read moreis a very personable physician. She covers all your questions and gives easy suggestions and not quick to suggest drugs for treatment. She spends more than adequate time getting to know who you are and what your needs are. I really enjoyed meeting her.

I always have trepidation when going to a new doctor. Dr Jo was great! She was knowledgeable,…read morethorough and very pleasant. I would absolutely recommend her to anyone.

Jo helped us out with seeing just my daughter with her being the only person in the office couldn't…read morehave asked for a nicer person

*** PSA: Beware "Chels" the nasty, vicious, vile Receptionist ***…read more * A classic case of kindness & courtesy versus idiotic insolence * 1 ~ Pet peeve? Customers who don't wait to be called. 2 ~ Common courtesy? I always wait to be called. ~ She may need a few minutes to document some things, first. ~ She's an adult. Let me treat her with an adult's courtesy. 3 ~ Chelsea's response? "Thank you for your patience."??? Not so much. Try an exasperated, impatient, sarcastic, scolding "I'll take the next customer. Just READ THE SIGNS, folks." She was evidently referring to the "Open" sign, which of course read "Open" for the previous 10 minutes, when she'd been waiting on the previous customer. Nothing had changed, and she was literally hidden behind an enormous partition, so common courtesy compelled me to presume nothing, and to kindly await her. I can't read minds, you see, nor see through partitions. And yet her tone CLEARLY conveyed that she imagined herself to be dealing not with a Gentleman, but with an idiot. Ironically, she was correct. She was only mistaken in how closely the idiot was sitting. * The Doc and others were excellent.

I'm diabetic and go in once a year for my exam. My appointment was scheduled for next Friday. They…read morecall to tell me the doctor won't be in that date and needs to be rescheduled. Next available appointment is Dec 18th. Are you kidding me??? Nothing available for 6 months, no waiting list to put me on.

If you have a screw lose in your glasses, if you need new nose pads and any simple job, they'll fix…read moreyou up for free

Outstanding office staff, friendly and efficient and Dr. James Frangos is top notch, I was very…read moreimpressed with him; he did a very thorough eye exam on me and explained every thing. Ken Cayer Dover NH

I will give credit where credit is due. The doctor was knowledgeable and friendly, as was the…read moretechnician that helped me select my glasses. Where Kittery Eye falls down is in its customer service. I was assured that if, after trying progressive lenses for a week I was unable to adjust, I could simply come back and they would make it right. What a fantastic lie this was! Sure, I was able to come back, and they were able to change my lens to a standard lens, but the technician told me I'd need to speak to a manager to discuss a refund of the difference in lens price. I tried to contact the manager two days in a row about getting refunded the $250 difference between the progressive lens and the standard lens, and was told each time that they had already left for the day. When I finally did reach him, he was extremely rude and dismissive. Long story short, I was charged nearly $800 for a standard lens in a cheap frame! Do yourself a favor and go elsewhere for your eye care.

I was up in Wells on vacation and had broken my glasses real good. I might have been able to use…read moreSuperglue, maybe, for one break, but another needed professional help. I really thought I would have to get new glasses ASAP. But, I looked up Kittery Eye at Wells, stopped in, and 10 mins later we were walking out with both issues resolved! You can barely even tell anything happened. These glasses are only a year old and now I can still plan to get another year out of them. THANKS Kittery Eye!

My family has been seeing Dr Pelletier for over 10 years. He is very thorough, kind and helps you…read moreunderstand what you are experiencing. His staff is very knowledgeable and friendly too!!! Highly recommend

Dr. Peletier is one in a million. He actually listens to what you have to say...I was having a…read morereaction to some meds and he called me today and spoke to me about what we should do...He, and his staff are amazing and I so recommend him to take care of your sight.

My glasses entirely broke, unwearable, during a vacation in the area…read more Half blind without my glasses, I got a ride to Associated. They were able to switch the lenses into a pair of sunglasses I still had, that were luckily an identical frame. They also helped make sure I had sunglass clip-ons to use until I could get a replacement. The place was clean, well staffed, and they provided absolutely fantastic customer service. Highly recommend for any vision needs.

Previously reviewed my Jun 2025 eye exam experience at Associated Eye Care. Today I visited their…read moreoptical shop with my script, and it was an equally great experience. I was directed to a large selection of frames to start picking on my own. But then Tami joined me & added a few more frames for consideration. With her optics & shop inventory knowledge, I chose two new pairs. Couple days later, I brought in a damaged pair and Tami was fixed them same day.

Dr. Roy, Donna and Carrie were extremely helpful in guiding me to the best possible options for…read morecontacts and glasses. Explaining different qualities of products available and what would work best for me. They are extremely knowledgeable about getting the most from your insurance plan and helping you to make the right decisions in your eye care!

I had a friend go to Dr. Daniel P. Roy for an eye exam today. She sat in the waiting room for over…read morean hour and while she was waiting she could clearly overhear the receptionist and assistants discuss her chart "anxiety, depression, she's on Maine care I don't know why she's even here - she can't her eye glasses from us". Very rude staff and violating patient confidentiality. She ended up leaving after waiting 70 minutes for an appointment. The staff at Dr. Daniel P. Roy's office have no clue how to treat people. It doesn't matter what type of insurance anyone has - DO YOUR JOB! And above all, treat people the way you want to be treated. I would not recommend anyone going to this eye doctor.