absolutely terrible service. they wouldn't give a time they were coming, they would just show up…read morewhenever. heater stopped working. called them. they came and fixed it but didn't say what was wrong or what to check if it stops working again. heater stopped working again the next day (lol). called them, again, and same thing. they came and "fixed" something then left. guess what! it stopped working AGAIN. also, there was an incredibly loud banging noise like every hour it felt like and it was due to them setting up the heater wrong! literally told them about this noise and they didn't care/check anything at all. 10/10 do not recommend.

We recently purchased an older home in Lewiston and decided to have whole house HVAC installed. Not…read morebeing from the area, we started looking around for well-reviewed companies on Yelp and found Integra. We couldn't be happier with our choice. Mike and his crew did a fantastic job installing our new heating/air conditioning and tankless water heater. These guys really know their stuff and the whole process was exceptionally professional. They worked hard to minimize the impact of the installation and did an extremely clean install in every sense of the word. The new system works fantastic and the price for the whole job was very fair. Highly recommended!

This company super bad, replaced a used AC starting capacitor charged me more than$400. The part…read moreonly less than $20. Don't use any service from sunbeam. Also they refuse to provide invoice or receipt, I called them several times, and laterly I gave up, please everyone avoid this cheating company!!!

After feeling the humidity going sky high and my thermostat reading 75°…read moreI noticed my carpet in spare room was wet, so I opened the furnace room panel and it was all wet and dripping on the floor into the room next to it. The guy who serviced it last did a bad solder job so they finally fixed it 2 days ago. 4 different ppl have worked on it! If it leaks again and my carpet gets moldy I'm gonna get a new carpet at their expense

Nothing I say here can express how great this company is. Sam the owner is the most straight…read moreforward honest guys in the business in my opinion. He explains everything he does and answers any questions that you have. He fixed gas leaks in my home after the gas company turned My gas off. He squeezed me in because he Knew that the gas company wouldn't turn it back on without being fixed. He also followed up with me to see if everything was going good with them. This is the second time I have had him do work for us. Put in a hot water tank for us a few years ago. To some it up this company is top notch 5star. Try them out for yourself and you'll see.

Set up looked good, ductwork look good. But if the house is at 80 degrees the best it could do is…read moreget it down to 76 degrees.

I don't want to make this a five page review, even though JP Heating & Cooling deserves it…read more However, I think more detail is useful. The owner Jim, is a professional and a technician. My old Rheem furnace was going to be 29 years old in February. It had done its job and heated my 3000 ft.² 108 year-old home sufficiently, over the years, save for four years ago I had a scare in the middle of February when the temperature went into the single digits here for a week. It just died. I called one of the radio HVAC cos. Big mistake. They did not try to restart my furnace. They said I had to replace it. I called someone else and had it restarted and it lasted four years. I decided to replace it this winter before it broke again. I reached out through the Yelp search tool, and had six different well-known local HVAC companies contact me. I didn't select any of them, and instead I requested an estimate from a company who had done Plumbing work for me, that year. They came out and took photos of my furnace, and gave me a very thorough estimate and suggested that I get a heat pump to replace the air-conditioning unit outside, because a heat pump is more efficient, and the unit was getting near the end of its life cycle outside, and there were rebates offered by both national fuel and the federal government they were going to expire at the end of 2025. I inquired about replacing the humidifier and he said the 15-year-old one I had was fine. They spec'd a Carrier system. I also reached out to a company that emphasized its 25 five star reviews on Yelp. They came out took pictures of the old furnace too. They told me that they really don't do heat pumps and I should just replace my unit outside with a standard air-conditioning unit. The owner informed me via writing that I could either get a Heil or a Tempstar furnace. They are the same unit, and they slap whatever plastic name tags are available??? I did discover that this was partly true. I then somehow found JP Heating & Cooling and decided to call them and they were very easy to schedule an estimate. Jim, the owner came out. He asked me about the air in the house and did I feel that it was clean and that the humidifier was working. And I told him no. And he told me what size furnace I should get and I definitely need a heat pump outside to replace the HVAC unit. He also said I needed a new humidifier and he also said based upon the size of my house the 8 inch ductwork downstairs was not sufficient and that I needed to get 12 inch ductwork around the furnace to make the unit work more efficiently. I asked him why he didn't photograph the furnace and he said because "I measured down here, and I don't need to see what you had, to know what size furnace you are going to need! So of the three estimates that I received, JP Heating & Cooling was the highest by 20%! However, I knew they were going to do a lot more work than the other people, and I trusted them to do it right. He spec'd all Trane equipment. He ended up putting a 5 inch filter in. They ended up upgrading the circuit breakers in my one year-old 200 amp panel. He rewired everything. Jim's dad even came in one day to do work! It took approximately four days straight to complete the installation. BTW, We were never without heat very long! They probably worked an average of 8 hours a day. The equipment is impressive and well-made. The heat pump outside is substantial. More so than the Carrier Heat Pump. I am very happy that I hired JP Heating & Cooling. I would never hire anyone else to do Heating work ever again. I probably used a half a dozen different HVAC people here over 35 years. If you need your system upgraded, you've got to call Jim. They will do it right. I am going to hopefully get over $5000 back and rebates and tax credits so it helps minimize the impact. He has been back to my house a couple times to adjust the humidifier. He even suggested that I may need to get a steam unit and he would give me a credit towards the old unit and adjust the bill if I chose to move forward. But he thinks the house is so large that it's doing the best they can and I agree with him. How many contractors would give you a credit towards a three week old humidifier? Hire them.

Had a wonky thermostat replaced and a connection to the outside AC unit repaired. First time using…read moreJP. Called on Wednesday, explained the problems to Jim and was pleasantly surprised when he said he could come by on Friday! This was not an emergency and I would never have gotten this quick of response from the company I was with before. Jim arrived on time, we discussed the problems and agreed on the repairs. Very good experience with JP Heating & Cooling . AC is working fine and I recommend and will use their service in the future. Bob Smith, Buffalo NY 7/26/2025

We're extremely pleased with this company! We needed someone to come out asap to ensure some minor…read morethings with our AC unit weren't anything major for a home closing. Warm and Fuzzy scheduled an appointment for less than 24 hours after my initial call. The technician that was originally scheduled for our job got tied up at a previous one and the company called right away to inform me of the delay. They were able to find someone to come out right away so the delay was a non-issue. Robert was extremely courteous and took care of the minor issues within 20 mins and even gave me tips on how to maintain the system going forward. I would highly recommend this company! To Warm and Fuzzy, Thank you for the great service and Robert was awesome! Wish more people were like him!

I used them several times in the past and was more than satisfied. Was disappointed to hear…read morethey're no longer in business and that NOCO is taking over their customers. NOCO was good with me, as well, though.

Ken Horbett is a man of his word . They installed a heating unit for me. His crew is professional,…read moreknowledgeable and respectful to his customers. Top notch all the way around from the office staff to the field. Highly recommend Horbett Heating & cooling

Worst company ever, I wanted a 2 1/2 ton air-conditioning unit put in and they insisted on a small…read moresmaller one, Ken (the main owner at the time) insisted that if the one they're putting in won't work, they were going to replace it with a 2 1/2 ton. That never happened. They insisted my ductwork was too small and came and put bigger ductwork in. It did not solve the problem as the temperature went up outside. The temperature went up in the house. The air-conditioning was running all day long never shut off. After seven years, the air-conditioning blew the oil i'll cover which I was told by a reputable company because it was too small. That's why that happened. I fought with them. They refused to put a bigger one in. I would never hire them ever again. They do what they wanna do and want you to pay for it. Air conditioner lasted 7 years and I had a 5-year warranty and I paid good money for it and I received junk. They need to listen to the customer and give the customer what they're paying for and what they want and stop arguing with the customer

We moved back to Western New York 1 year ago.As Fall was ending we called the company that had…read moreinstalled the furnace but they did not have an appointment available for two months. My wife checked Angie's List and found good reviews for Twin Air Heating & Cooling as well as a coupon for a routine inspection. We were able to get an appointment for with in the week. the technician Chad arrived within the scheduled window. Chad was courteous and professional. He explained our system to us, showed us what the various parts were, cleaned off a few things and we were good to go. This week we had him come back to do a check and maintenance on our AC unit. The unit is 16 years old. The outside unit had solenoid unit that was corroded. He showed us and we had him replace it. He had the part on the truck and just took a short time. We are very happy with the work Chad did and the responsiveness of Twin Air Heating & Cooling.

I agree with Walt W's review. They throw figures out and gouge the customer when they give you an…read moreestimate. Brian is extremely arrogant and I would never use them or recommend them. I am so glad I found another air conditioning company that came the very next day to fix my central air. I believe they have gotten very unprofessional since the last time I dealt with them 3 years ago. Too many excellent competitors you can pick then to deal with their nonsense.

Nicks heating and cooling came through again for my second time. With the cold temperatures…read moreapproaching i decided to give them a call again, and im so glad I did. Nick replaced my boiler and changed some things around that were wrong for who knows how long. I would highly recommend them to anyone looking for any hvac work. Again Nick worked around my schedule and the price couldn't be beat.