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    Robert Bonzani, MD - Mokena Urology

    3.7 (3 reviews)
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    The Urology Clinic

    The Urology Clinic

    2.0
    (2 reviews)
    39.4 mi

    Dr Pinto is a very good doctor, and I have been pleased with past care provided by him. The…read moreproblem is that the clinic is overloaded...to many patients for too few medical providers. Waits are very long even with an appointment. Most calls go to voicemail and its hit or miss if you get a call back. Seems like a lot gets lost in the shuffle. Again...a good physician but it seems he is stretched thin.

    I was referred to The Urology Clinic at the beginning of March with no call, two antibiotics later…read more(for UTIs), they called and got me in. I got with great NP (B) and we did culture. Told her I felt like I still had UTI and she said we would wait for culture (this was a Wed). The following Monday they called and said negative. Wed I woke up and had major pain and because I have chronic UTIs, I knew it is the UTI. I called at 8:30am and someone called me back at 5:30pm and got me in for the next day at 9:30. I met with a different NP (E) that was difficult to connect with and pretty much made me feel like I was wasting their time. She felt maybe I had painful bladder syndrome and wanted to shoot pain meds into my bladder once a week for six weeks. I said I would have to research that as I hadn't heard about that and asked what about my infection, she said I didn't have one. A few hours later, I went to the emergency room for pain. Needless to say, I was positive for a UTI and they also gave me fluids via IV and did blood work which also confirms my body fighting an infection. Had I not gone to the emergency room, this infection would have killed me. Since then, I dropped off emergency room paperwork (where the emergency doc said I needed to see a specialist) and the best they can do is give me an appt with the doctor on Nov 14th (I'm not kidding) and offer to let me come for a urinalysis when I'm done with the current round of antibiotics. Why would I go back to somewhere that clearly had faulty methods and does not care about its patients? No thank you. I do not recommend and caution you to be your own patient advocate. You will get much more accurate results at the emergency room than you will there.

    Robert Bonzani, MD - Mokena Urology - urologists - Updated June 2026

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