Dr Hartman is wonderful! He has treated my husband twice now for 2 different problems. He is so knowledgeable and kind. We never felt rushed and on the contrary Dr Hartman has taken the time to educate us on a few topics. His office staff is very courteous as well. I highly recommend Dr Hartman read more

I have been seeing Dr Hartman for 10 years. He is the epitome of true medical care! He is sincere, patient, caring, brilliant, knowledgeable, professional and extremely thorough. I am always relieved after leaving, knowing have a doctor who cares deeply for me and each and every patient and gives of his very best every single time! I feel truly blessed to be in his care! Thank you, thank you dear Dr. Hartman!! read more

Dr Hartman is professional, compassionate and thorough. I have been going to him for many years. He is very knowledgeable on the latest treatments and medications. read more

Dr. Robert Fartman [sic] is hands-down the WORST, most angry and aggressive doctor I have ever seen. I came in for a rash on my face and he literally said that I was crazy -- his exact words (and kept saying I was crazy and needed to see a psychiatrist(!!!) as we were walking out of the exam room, within earshot of all the people at the front desk AND the people in the waiting area while I was begging him to prescribe me an antifungal.) Kept saying I'm doing this to myself and it's all in my mind! I just got off a hefty dose of (Clindamycin 450mg 3x/day, wow!) an antibiotic which has a side effect of thrush (it looks like you have herpes on your lips). He offered absolutely no solution, didn't give me any medicine for pain (it hurts when I open my mouth to eat and it bleeds). He kept talking over me, and was just downright CRUEL and dismissive. Save yourself a trip and avoid this guy like the plague (which I hope he contracts, and won't be able to find a doctor to help him, then maybe he'll be more sympathetic). read more

Dr. Hartman is an excellent dermatologist. I have been going to him for about 18 years. He is incredibly knowledgeable in the field of dermatology. He explains what he is doing, why he is doing it, the benefits and the potential side effects of a procedure. His office staff is friendly, and courteous. The only negative thing that I could possibly add, which speaks to how good of a doctor he is, is that he is always booked up weeks in advance. They have started an urgent care day on Wednesday mornings in the event the issue you are having needs immediate attention and can't wait. I have also sent my kids to them and he has been very helpful with teenage acne issues. read more

I heard Dr. Hartman was the best so I made an appointment with him in regards to a terrible itchy rash that I had all over my entire body. I was suffering terribly and getting depressed over it. First of all, his bedside manner was terrible. He was arrogant and uncaring. He misdiagnosed me and sent me home with expensive medicine that my insurance did not cover so I had to pay out of pocket and the medicine did not work but actually made my rash much worse! I was disappointed but had not written him off because doctors are not perfect and diagnoses are often times determined by a process of elimination. I get that! Here is what I don't get: I called his office several times asking them to call me back because my rash was worse and I was suffering every minute of every day. No one called me back ever and when I finally reached a live person in the office days later, she told me that I have to email the doctor about what is going on. So I did yet to no surprise, I did not hear back from him. I called AGAIN and left yet another message. Finally the nurse calls me back and tells me that the doctor says that if the meds he prescribed did not work then I should make an appointment to see my primary care physician. WHAT??? The so called expert dermatologist gives up so easily after one try and refers me to a non specialist??? What an A**!! I did go to my primary doctor and he did diagnose me correctly on the first try and gave me the correct medicine and I was feeling amazingly better within 24 hours and 100% back to normal within a week. Dr, Hartman should retire. He obviously no longer cares about his patients. He does not care about people in general. Lousy, Lousy doctor! Potential patients beware!!!. You have been warned. read more

I think it's funny how terribly people are rating Dr. Hartman to a public eye. Like that one lady that went to see a dermatologist before seeing her PCP in regards to a rash all over her body. Just as a rash isn't the "root" of the problem, it's the symptom secondary to the root of the problem... you'd see your PCP first (root of the problem) - THEN, a specialist (symptom) [some might not get those references... i apologize. However, it does make sense lol]. What if the rash had been due to some type of STD or UTI? A dermatologist wouldn't be able to point that out right away, because, they're a dermatologist and not some type of Internal Med or Urologist and may treat the symptom of the complaint (rash) which is not treating the underlying problem (STD/UTI). Get it? Sometimes, I don't think people do. So no, I wouldn't take that review as an honest one.. because, let's be honest, saying, "he obviously no longer cares about his patients," is as brash and rushed as her going to a dermo first before seeing her PCP. The other thing? Didn't HE tell HER, after ONE try, to go to HER PCP?!?!?! AND THEN!!!!!..... the PCP correctly diagnosed her? Would she rather have had Dr. Hartman to "continue trying to get it right" and "continue 'misdiagnosing her' because he's the "specialist"? Technically... he did EXACTLY what a doctor SHOULD do. If he can't properly diagnose/treat someone, due to whatever reason... shouldn't he refer the Pt to the proper authoritative figure to ensure that the Pt is getting the proper treatment? VS continuing to "prescribe expensive medications that [Pt's] insurance can't cover"? It's so ironic, it blows my mind.. I don't even think she understands how silly that is. I'm not trying to attack her or anything.. but, let's be real here... reread your comments before posting people. He basically told her to do what she should've done first and saved her some dough and time and agony and she gave HIM the "1 star"... lol.. goodness gracious. Anyways... rant over. Here's a real review. Dr. Hartman was the 3rd MD i've seen due to having severe plaque psoriasis. Through his knowledge and care.. i've went from having about a 95% body coverage (that had lasted from about 6th grade to my 2nd year in college) to approximately 10% coverage in about a year (other dr's put me through the ringer as far as treatments: UV light therapy/methotrexate therapy/you name it). There have been better medications coming out so he always runs it through me and gives me the pros and cons of each one. We determine together... he just doesn't order it for me and make me "pay out of pocket". I'm a nurse... so maybe i understand more than some - so I apologize if it seems like i'll "understand more than some"... I'm just saying... talk to him, he will explain if you're willing to listen. He DOES care about his patients - probably as much, or more, than any other MD i've visited or worked with. Try him out if you need a great dermatologist. He will help you find an answer. read more

Dr. Hartman is truly one of the finest physicians I have ever encountered. He is smart, down-to-earth, has his patient's needs as his first priority and is not ruled by the his own cash-flow needs. He thinks outside-the-box when it comes to treatment plans and will treat expeditiously without the constraints of watching the clock. He successfully healed a quite extreme skin condition that I brought to him and his greatest concern was in treating me with the least invasive (read: least painful) procedures available. My mom has seen him with very positive results. I recommend him very strongly. Be aware that because of his popularity there will be a longer window than usual to get in and see him as a new patient but it has been my experience that his staff will take any emergency condition into consideration when scheduling an appointment. read more

I don't usually post reviews, I have never posted a negative one before - - that shows you how strongly i feel about this one!!!! Absolutely the worst experience I have ever had with a doctors office. My almost 17 year old went there for what appeared to be a ringworm infection.. was prescribed medication and I was told that it would be completely gone within the 10 days. When this did not occur, it took me an entire week of calling, leaving messages, being transferred around to get a follow up appointment set up. WHY? should this be handled this way. After a second round of meds, the treatment is not completely working, I again call to have a quick follow up with the doctor and the staff begins to proceed to blame me - because I wasn't at the prior apt - with why he is not scheduled for a follow up. One has nothing to do with the other. I expressed that my being there doesn't change the treatment or the outcome, and that they would have a very unhappy parent if I had to come down there as I have an infant.... their response is to hang up on me after telling me I 'threatened' them... what the hell??? are you F'n serious??? This office is absolute crap. The doctor may be ok (which is questionable as he has had my son on meds for 20 days that have not cured the problem and if I was a doctor I would not be ok with failing at a treatment I prescribed and not working through it to the end)... but the office staff are absolutely USELESS. a week of calling and leaving voicemails just to get a run around.. .and after expressing that I have an infant and can't come down there, and if I did, they would have an 'unhappy parent' .... that's a reason for them to hang up and tell me they 'don't need to be treated that way'..really??? if you don't need to be treated in 'that way' maybe you should do YOUR JOB! it's not hard, it's what you are paid for.... Patients need to be seen, appointments need to be made, calls need to be returned... wow, what the hell do you collect a paycheck for???? If you don't want a headache and want treatment without issues, I STRONGLY suggest looking elsewhere!!!! At least until this doctor changes his staff!!!! read more

Referred to this office by our pediatrician; left a message to book new appointment as per instructed - no return call Left a follow up message a few days later; still no call Now just called to let them know how disappointing I was with the fact no one called me back and they basically hung up on me... great customer service and compassion for a urgent request to see a doctor to help our daughter...I would not send anyone I know if this is how they treat people; Dr. may be good, but staff and service need help...I let our pediatrician know to stop referring...or at least warn people about staff if Dr. is really good read more

I have been going to Dr. Hartman for years. I find him to be the best doctor that I currently go to. I have simplistic and complex issues over the years and I am never disappointed with Dr. Hartman's treatment. Highly recommended Dermatologist. read more

We love him. My husband and I have been going to him for years. Very knowledgeable and explains everything. He has never let us down. We have trouble getting in because he is always busy....good sign...:) BUT if its emergency they fit you in. Well worth the wait.' Staff is really nice too. read more

The best dermatologist in town. Dr Hartman has helped us with any questions or concerns we've had. Both my kids have had skin problems and thanx to the doctor and his amazing staff my kids are much better now and we saw fast results. Thank you again for everything! read more

Awesome dermatologist. Came recommended from a friend and delivered with bedside manner and expertise.

I can't recommend Dr. Hartman enough. I have been to- count them- 5 dermatologists since living in LA. They all seemed like they were in a hurry, not too knowledgeable or as if they didn't care. He is extremely thorough, takes his time and always has an educated answer. This is a doctor who actually cares. read more

Dr. Hartman has been my dermatologist for over 20 years and I dread the day that he retires. He's so knowledgeable and caring. Everyone needs doctors like this to maintain great health. read more

Our very good dermatologist was trying for 5 months many different treatments/meds which did not work. He referred us to Dr. Hartman. He said that Dr. Hartman is a genius in diagnostics and will be able to diagnose and treat any difficult problem. He was right! Dr. Hartman was able to easily diagnose the problem in a few minutes and prescribe the right medication. He was also very kind to take his time to educate us, explain his diagnosis and the reasons behind it. He said that the skin would clear up in 3 months and it did. Excellent doctor all around! We found his staff to be professional and very helpful. read more

Dr. Hartman is such a wonderful and knowledgeable dermatologist! My family are loyal patients too. He knows his stuff and since I work for a doctor as well, we refer many patients to him too. He is a specialist in pediatrics as well as adults and I couldn't be happier with this doctor! His expertise is AMAZING and is very educational to his patients. Highly recommend!! 5 stars for sure! read more

Would never recommend him to anyone. Poor service, poor follow-up, rude staff, etc. We were referred to this doctor by our daughter's pediatrician. He was praised for his knowledge as well as bed-side manner. And during the initial visit things went fine. However, the subsequent scheduled follow up visits were a nightmare and a total disaster. When my daughter was seen, his first question was "So.... why are you guys here and where is the problem?" To a regular person, this may appear appropriate, but unfortunately for Dr. Hartman I'm also a physician. When I see patients for follow up visits, I know exactly why they are there and what I'm treating them for. Needless to say, Dr. Hartman did not examine her properly and her treatment was not completed. We rescheduled another appointment for him to take a look and see if further treatment was necessary. At that time we were late 20 minutes. The staff (specifically Pam) was extremely rude and as punishment, we were forced to wait 1.5 hours. Without being seen we just left. I asked to speak with him over the phone. I was told that he would be returning my call. He never did. Obviously he is not worried about his reputation since he is fairly busy; but besides this post, I will also be talking to his referral source to make sure that they are aware of this level of service. read more

They answered their phone finally. Great doctor. Really helped my ailment and went out of his way with insurance company. You just got to stay on top of the nursing staff and follow up like you would an employee. read more

Hartman is a straight-up guy who knows his stuff. He was recommended to me by a New Zealander I know and I went in. Hartman's office is busy and appointments are hard to get, but worth it...he gives you a good once-over and tells you stuff about your skin and what to look for and how to take care of yourself. I wrote down a list of places that I was concerned about and he looked at all those and told me what they were and what was going on with them - good information. Can't say enough good things about this guy - I have been to some other Dermatologists and he just did better by me. read more

I had a skin issue and was referred to Dr Hartman, yes their was like a 3-4 week wait for a appointment but well worth it. Dr Hartman is very professional and knowledgeable. He is going to get referrals from me for sure. Took the time to explain what my concerns were and took care of my issues professionally. Ty so much. read more

Dr. Hartman has so much knowledge, I want to recommend him to everyone I know! If your looking for a superb dermatologist who knows it all, look no further. I will proudly refer him anytime!!! read more

I would rate Dr. Bob with 10 stars if I could but his staff is beyond rude. I have been a patient with Dr. Hartmann for over 25 years and have had nothing but good to say about him. However, following his advice, when an ongoing problem with skin cancer and a bleeding mole acted up, I was to call him and see him immediately! I tried to do that but his appointment maker said it would have to be a month away unless I was able to break a long held commitment for dental care, which I could not. She told me that I could make an appointment with her for the end of March, nearly two months away. I doubt Dr. Hartmann would be pleased to hear that. But, now, after more than 25 years including his old office years, I have to look for a new Dr. and I'm upset. read more

I was referred to him by a doctor friend who said he is an excellent diagnostician. I had seen 2 dermatologists who made the wrong diagnoses and treated me with meds that didn't help. I saw Dr. Hartman last week for a late morning appointment. I was concerned that I might have a wait but nope, I was brought right in. The woman who is the administrator was wonderfully helpful with all the logistics, including necessary follow ups. Dr. Hartman made his diagnosis which was different from the other 2 derms I had seen, prescribed meds and thankfully, they started to work very quickly. Great knowledgeable doctor, bedside manner just right. I have had cancer for 9 years and have seen a couple of dozen doctors during this time period. He rates up there at the top. Not sure about the negative reviews, may be very negative people writing them? read more

Dr. Hartman is a generally good, knowledgeable doctor who looks and listens and gives good advice. Unfortunately, his office staff can often be rude, insensitive, condescending and dismissive. They could use a good course in positive patient relations as no patient appreciates being talked-down-to by someone behind the desk who behaves insensitively, either in person or over the phone. This disinterested attitude is more the norm for his staff than is acceptable in most doctors' offices; and make no mistake about it -- doctors are judged not only by their expertise but by the people who work for them -- the front-line staff. Others have complained here of not being able to get an appointment for an emergency. Instead, they're told they'll have to wait. There's no follow-up, no feeling that they're trying to help you at all! You're just another number. That has happened to us more than once. Dr. Hartman, himself, has told patients that if they have an emergency they should make that clear to his staff and those patients will be accommodated. Unfortunately, though you can tell that to his staff, trying to get an emergency appointment with Dr. Hartman is next to impossible. So, if you don't mind having to climb Mount Everest in an emergency situation, yes, see Dr. Hartman. He's a good doctor; but beware of his poorly supervised staff! They are not very helpful or courteous and definitely don't demonstrate an ability to interact well with patients who need immediate attention. Bottom line: His office staff just don't care, and you can't help but wonder why he allows this! So, let that be a word of caution to the wise. read more

I have been a patient of Dr. Hartman's for over 15 years. I have nothing but good things to say about the Doctor. However, he's staff is unbearable in particular Lisette at the front desk. She should take a course in patient service and basic human communication. After walking in with a fractured foot in a boot, I was ignored for about five minutes, then told that I'm passed my "grace" period. Not only was I in the office before my "grace" period and she was the one of the phone, but the office was completely empty. Instead of trying to accommodate her response was I can reschedule or you can wait here, maybe even till the afternoon- mind you my appointment was at 8:40 am. This was not the first bad experience with the front desk. It seems to be a continuous problem at this office, as depicted by my experience and other reviews. I would stay clear from this office. read more

My daughter had an unexplained rash covering her body for over eight months. During that time, I took her to two separate dermatologists who both diagnosed it as eczema. Nothing they prescribed worked, and one of them incorrectly prescribed a heavy steroid that also did nothing. I found out about Dr. Hartman from a friend of mine who is a doctor at Cedar Sinai. She described him as the best pediatric dermatologist in Los Angeles. I called the office and explained the issue to the office staff. Her rash was out of control and I was becoming increasingly worried. Other children were noticing and teasing her, and now the rash was not only worsening, but it was covering her back, stomach, legs, arms and neck. The office was staff was kind and got me in quickly... Dr. Hartman was unlike any doctor I have ever seen. He studied her rash carefully and closely. He took pictures of it. He brought out a pocket magnifier and looked at the rash closely and scientifically. He said it was not eczema. Rather is was a more rare skin problem, but one that was easily cured. Within one week, his prescription made the rash almost unnoticeable. As of now, it continues to go away. I am shocked to see any negative reviews for a doctor who showed tremendous care, and whose staff did as well. I am forever grateful to Dr. Hartman, and I am now recommending him to everyone I know. He is truly a great physician. read more

I have been seeing this doctor for years and he is okay but until you really need him, then you find out what kind of office you are dealing with. He gave me a prescription and it needed authorization from my insurance company. I informed his office personnel and my pharmacy did as well. After waiting for 5 days I did not hear anything. I called the office and I asked them what was going on with the prescription. They told me the insurance company had denied the authorization and they were going to change the medication. I told them to give me the name and the case number of the person at the insurance company that she had contacted. She had no reference information for me and I suspected she had not contacted them at all. I told her I would call her back after contacting the insurance company myself. I called the insurance company and was told that nobody had contacted them about this medication whatsover. I asked hem to hold while I called the doctor's office on another line. When the doctor's office person heard that she had been caught in deceiving me about having called, she told the insurance company that the doctor would be changing the medication. After that I asked to speak to the doctor. She refused to allow me to speak to him. She was rude, dictatorial, and very uncooperative. After this exchange with his office, I sent and e-mail to the doctor directly explaining exactly what had happened. The doctor answered by e-mail saying my wife and I would have to find a new dermatologist as his office no longer would treat us. This shows how unresponsive and uncaring they are about their patients. We had many occasions that the office personnel were rude and would not return messages. Even messages from other doctors that were treating me would not be returned. I have had many doctors and I have never had such an experience with any of them. read more

Dr. Hartman is there to truly take care of his patients! He is very experienced, knowledgeable and to the point. Best of all, he doesn't waist your time and give you the run around. The office is very clean and the receptionists are pleasant. What I love about Dr. Hartman is that he does what is good for the patient, not himself. He is not there to rip anyone off and is not interested in doing unnecessary treatment. I was concerned about a mole and he thoroughly explained and reassured me about everything. Dr. Hartman is one of my true heroes! Dr. Hartman should be the role model for all doctors! read more

Love Dr. Hartman when I've been able to get in to see him. Their machine seems to pick up most calls now. Left two messages requesting an appt. for a lesion and never received a return call. Not acceptable. Found another dermatologist. read more

I took my 5 year old to get a wart removed, Dr Hartman explained to me what a wart was and how he would treat it. He used some kind of liquid that looked like clear fingernail polish all around the wart and surrounding areas. The next day my son had a gigantic blister (about two inches) it was very painful! I thought It was part of the treatment. I noticed that it was not healing correctly and it looked like he had a major issue. I took him back to the Dr Hartman, He then tells me that what he had hoped not to happen did, which means his one wart had turned into a hundred (least) It has multiplied so badly! He then Injected him with something else and assured me that it would killed the warts. Two weeks passed and the warts were not going away, the medicine he injected made the warts open like a cauliflower and now it look worse. My son so was embarrassed about getting teased at school by the other kids! I called Dr Hartman for an appointment and they told me it would take a month for my son to be seen, I explained the urgency out my son getting teased but it did not matter. I asked for the Dr to call me and perhaps I can email him a picture of the awful looking wart but the Dr never called me back. So, I finally gave up and took him somewhere else. My Son will probably now have a scar due to this Idiot! something so simple that could have been avoided. Do not take your kids here, you will regret it!!! It gets better, Now Im getting billed for the procedure. Some nerve! read more

Finally, a doctor who is knowledgeable and thorough. We came to Dr. Hartman with a problem that my 4 year old was experiencing and he was able to diagnose it and take care of the issue right on the spot. He clearly explained the issue and the different options available. Because of him we were able to avoid surgery for my daughter. We can't thank him enough!!! It is so nice to find a doctor who is so intelligent and deft! We will definitely go back to him if any other dermatology issues arise. read more

I called Dr. Hartman's office on October 6, 2015 and spoke to Nicole. I was given an appointment for Thursday, February 11, 2016 (almost 4 months from the date that I called) @ 9:20am. I showed up to my appointment on time, and since I'm not a new patient, there was only one form to fill out, which was to update my information. I waited until 9:55am in the waiting room and asked twice when I would be seen. While I was waiting in the waiting room, a young female rep came from a pharmaceutical company and was gladly taken in to spend time with Dr. Hartman. When I was finally taken into the room, I was waiting there some more and no one showed up. I finally stepped out of the room and spoke to one of the ladies in the front desk, letting them know that I've been waiting for almost an hour and if he's planning to keep me there longer without being seen, I would rather leave. She was very rude and never once apologized about the delay. She made it seem as if I'm in the wrong and have no right to complain about anything. I finally asked for my $45.00 co-pay to be refunded back to my credit card and told her that this was really a waste of my time and that now I also have to pay for parking fees without being seen. Her rude response was: "We are willing to cover a portion of the parking fees, but that's only for patients with appointments." I reminded her that I also had an appointment, but she was upset about me wanting to leave. Since I left Dr. Hartman's office that day, no one ever called to follow up or apologize, even though I've asked to let him know how unhappy I was about it and that this isn't right. They have all of my contact information, but never bothered to contact me to see if I would like to reschedule, or simply apologize for what occurred that day. I understand that he's a busy doctor and well known, but what makes him or his office staff feel like his time is more valuable than mine? Maybe by some chance I happen to make more money than him and my time is more valuable? I would recommend against this practice and would never refer anyone there. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

Have been taking my son to dr. Hartman for a few years ,though the treatment for acne was not successful, I continued to bring him in, primarily for Dr Hartmans experience in this area. I recently booked an appointment for myself, unfortunately, since his appointments are booked 2 months in advance, I wrote it down in my calendar and innocently, forgot. Called the offiice 2 days later, apologetic for having overlooked this, and was told by Melissa (receptionist) that i was a new patient with a "no show" status and therefore, excluded from re-booking EVER, Needless to say, stunned! Having worked myself in a medical office, there are patients who repeatedly miss appointments. There are also people who, through mistake or honest oversight, miss their appointment, having waited over a month to even see the doctor, they are understandably frustrated for having to wait again, but of course, assume responsibility for this oversight. We NEVER turn patients away, we have a duty to treat them, and at the very least, a moral obligation to do so. This is certainly an office to stay away from. Either Dr. Hartman is so financially set that he can refuse new patients or he has lost his passion for medicine, in addition to hiring inept and disrespectful employees. Regardless of his rationale, clearly unethical and completely off base in my opinion. read more

Doctor is fine and experienced, but reception desk's communication is terrible. I have been trying to book an appointment for 3 days but although I left messages (no one answers often) and used their online portal, I have yet to get a response. I even made it clear that I had an urgent issue for my daughter. We are all busy - there is no excuse. read more

Dr. Hartman's bedside manner is arrogant and repulsive. He loves hearing himself talk and goes on and on about things not related to why you visited him in the first place. Overall skin check-up is half assed and not even close to thorough (compared to any dermatologist I've ever seen). Appeared completely ignorant to my skin issue and offered no information or help at all. Once he finishes spewing his words, he just rudely walks out of the exam room. For this I had to wait over a month? What a gigantic waste of time!!! read more

I called and made an appt. For the following week. When I arrived at the office I was told they had no record of the appt. The receptionist asked about my insurance, when I told her she said they did not take it. I eas assuted when I made the appt. that my insurance was accepted. She had a very blase attitude. Obviously the office staff is NOT aware of how to deal with new patients. Very unsatisfactory. read more

Dr. Hartman's diagnosis and attention CHANGED my life. My skin was horrible. He looked at it, and in 20 minutes was able to appropriately and accurately provide me with the necessary prescriptions that in a matter of weeks, changed my life and my skin. Hopefully for good! He also works with all budgets and is very, very pleasant. read more

His treatments seem to work very well, however he has no bedside manner. As a new patient with my child he walked in the room reading his chart and did not even look up to say hello. Then, did not even ask what treatments we have been using in the past, just started rattling off his suggested treatments. When dealing with new patients, especially children, I would expect a doctor to be friendly and welcoming. read more