The Dymond sisters and their staff are excellent! Kind, compassionate and experienced...all the…read moreattributes that you want in a Vet. I would highly recommended!

No matter how big my puppy gets, he's always loved here. The staff is friendly. I love the fact…read morethat I never have to bring him in for the same thing more than once. Also, his flea treatments are cheaper here than any place else I've been.

horrible experience, the desk lady was so mean verbally berating my cat, the Dr himself was really…read morenice but the tech was SUPER unprofessional. Go find somewhere else if you're looking for a lifetime vet.

if I can give zero stars I would!! Shoemaker Avenue Animal Hospital is the absolute worst!! First…read moreof all, I had to reschedule an appt because I had work & they never returned my phone call. mind you, I called at normal business hours and they didn't answer, I guess they screen their calls! If you have a dog with fear aggression this is definitely not the place! They don't even have the respect or decency to tell me they don't want my dog as a patient. Meanwhile, he's suffering with a ear infection!! They wanted to sedate him for his appointment so the only thing I said when I left a message is that I had questions about the sedation, because the vet herself didn't tell me anything about it, the receptionist did. They don't give a shit about animals!!

She has saved several of our guinea pigs, diagnosed and treated our cat when she had seizures, and…read morehas done an excellent job at spaying two of our animals. I would definitely recommend this veterinarian, because she knows what she is doing and shows us how much she really cares about our animals. I would definitely recommend her.

I embrace all people regardless of race, gender or anything, so my review is based on his lack of…read moreprofessionalism and how he runs his business! I think he's a jerk! I think that's sad that it's being hinted at with the "terrorist" remarks... *UPDATE* I'm taking my pitbull to VCA Dunmore since the incident at this place. They gave me an estimate for his exam and sedation cost. Well holy shyt... ‍ VCA is only charging me $75 for the sedation where Pittson Animal Hospital was charging me $285 for the same sedation. HES TRULY A PIECE A WORK RAISING THE PRICE $200. STAY CLEAR OF THIS PLACE.

If I could give their "receptionist" zero stars I would! Called for weeks for someone to call me…read moreback and tell me to call to talk to the doctor after 3 (again for the third time). Today I called at 3:22pm for her to tell me to call back AGAIN in a half hour or so. I TRIED explaining to her that this has happened several times, as she just talked over me. I understand being busy, but maybe the doctor should TEACH the receptionists prices, how to answer questions, etc... Yes!! I DO think they should know how much something costs or when the doctor would be open for services! After which she told me I "can call another vet if I don't want to call back and I won't get an appointment for 3-4 months, which ALSO isn't true because I managed to get an appointment elsewhere. I wouldn't recommend calling this hospital, unless you want your day ruined by someone else's attitude!

They are very reasonable and nice. Always took good care of both my dogs. I certainly recommend…read morethem.

We have been patients of here for decades, when Dr. Jerry McDonald was the vet, and we used to go…read moreto his home. My, how things have changed. Jerry's daughter took over the practice after her father passed. We have taken 4 dogs and nearly 10 cats over the years to her, the last two showed up at our house with terrible eye infections, and have to have the eyes removed. But, it saved them, so it needed to be done. We lost our girl, Molly a month ago. Molly had a torn ACL at an early age, and got arthritis, and started to gain weight. She then put her on a special diet, which was over $100 a bag, which was high in protein, causing more weight gain. The bottom line, she was heavy, and could not lose weight. Anyway, my wife found another dog for our lab to play with at a rescue, and we decided as a family, to go for it. We used All About Animals as our vet reference, and the next day our visit was cancelled because the rescue was told by Dr. Mcdonald that we overfeed our pets. WTF? Our kids are skinny, our 5 cats are skinny, and our remaining dog is skinny. But are one dog was heavy, and had the medical reasons to back it up. What a shitty thing to do to two little kids who took the loss of their dog very hard, but were excited to move on and give another dog a chance. Please do yourself a favor, and look elsewhere for a vet. Her father would have never done that, and I hope some day she answers for it. Stay away.

My primary vet was completely full so I reached out to Westside to see my 9 yr old pittie who was…read morehaving diarrhea for 24hrs. They were able to get us in the same day, which I'm so grateful for. Dr Yaple and I weren't able to figure out the main cause but her treatment with GI antibiotics and probiotics was exactly what my girl needed to get back on track for a healthy belly! The entire staff was so kind and helpful. I would absolutely recommend them in case of emergency and I'm sure they're also great for regular care.

Kind and compassionate in every way. Friendly and knowledgeable from the front reception , to…read moretechs, to vets! This staff truly loves animals. I was also impressed that they understand the area market And we're not overpriced. Had pet emergency and when everyone else turned me away no new clients.... Westside vet hosp was kind and comforting. They will have my other 3 pets as clients And I know they be in great hands!!

We have taken all of our pets to the Plains Animal hospital ever since it was established by Doctor…read moreAyers! We trust all of the staff with our fur babies! They are professional and knowledgeable. We have always felt welcomed and respected. As with any pet - the years roll on and their demise inevitable .... on each occasion the staff had always been very compassionate and sympathetic!

We were attempting to go to the EMERGENCY animal hospital that's connected to this building while…read moreactively doing cpr on our cat we walked inside and this lady who looks like a female trump just stared at us until I said we called everywhere *because we had called multiple places before leaving and on the drive to see if anything was closer* Plains was 15 minutes from us and her response WHILE I WAS DOING CPR was well if you would have called US you'd have known it's that building over there and pointed to the next building over. Making an already traumatic incident 10x worse. ABSOLUTELY INSANE behavior by this lady. Her hair was bleached to the point it was going to fall out and her skin was orange. Best description i have for her. I didn't stay to catch her name before I told her next time you LEAD with vital information you don't SCOLD someone on going to the animal hospital instead of the emergency animal hospital CONNECTED TO YOU. ABSOLUTELY traumatizing. And our cat did pass. And we had to pay 400 for 30 seconds of cpr It was initiated and stopped moments later when they informed us there was no heartbeat. 100 for each medication given there were 3 and than we had to PAY TO RELEASE THE BODY and PAY for a body bag so 600 dollars just for them to tell us yupp he's dead and CHARGE us to give us the body back. FUCK THESE VETS. THEY DO NOT CARE ABOUT ANIMALS THEY ARE FOR PROFIT. I DID NOT MIND paying for the medical care but paying to RELEASE the body not even cremate!? criminal *Edit the receptionist at the emergency vet and the staff were all quick and efficient they were an absolute blessing this review is for the reception at the main clinic THE FRONT LINE of your animals healthcare. Disgraceful

Please, whatever you do do not take your animal to this place. They lie to you they give what they…read moretry to convince you to be fax then they tell you that they have nursing staff 24 seven which was nothing but a complete lie. They are disgusting and very unprofessional. The owner talks negative about her staff whom she has hired, openly. It is very pathetic on how they take advantage of people in a desperate situation. After losing my pet to their lies and their lack of knowledge, there had been several individuals who have opened up to me with similar experiences.

These folks obviously care for animals. Gentle, professional, and efficient. Nice people in a…read morefamily business.