Dr Mc Cullough is my new optometrist since my regular Doctor retired...He is very thorough and…read morepersonable and I trust him...The office staff is very friendly and the office is clean..I would recommend him to anyone looking for an optometrist is this area..

I visited Dr. McCullough for the first time last week and I think I've found my new optometrist…read more The ladies working in the office were very nice. Dr. McCullough was also nice and very thorough.

I've been suffering with an eye problem for more than 4 months. I was referred to ECA by my…read moreoptometrist who had diagnosed me with Episcleritis. The front office staff was AMAZING!!! They were friendly, personable, and professional. After waiting for more than an hour to see Doctor Kuang, he on the other hand was the COMPLETE OPPOSITE. He made zero eye contact upon entering the room, was short and showed no interest or concern. He even asked "what brings you here today"? My Sclera (white part of the eye) is completely red and swollen. He prescribed a medication which directly conflicts with my current medication which sharply increases my risk of severe stomach ulcers, gastrointestinal bleeding, kidney damage, and cardiovascular events. I called the office more than six times over 4 weeks to ask Dr. Kuang to call me to discuss my condition and his recommendation for treatment and he NEVER returned my calls. He also never returned the call of another ophthalmologist even after I gave the office staff permission to discuss my condition. It's generally a professional courtesy to return calls of patients and colleagues. I contacted the Corporate Office to discuss my concern and did not receive a follow-up call. If there was an option for less than one star this location would get it from me. Based upon my experiences, I would adamantly not recommend this facility.

Very professional very professional and courteous great staff. doctors were very knowledgeable and…read morewere very professional as well

From the minute I walked in, I felt welcome. The doctors & other staff were friendly, efficient &…read morehelpful. Happy to have found my new eye care specialists!

Dr Eichhammer is the bomb dot com! He cares about his patients and how he does his job and it…read moreshows---he is very informative throughout the entire exam and goes above and beyond to explain anything and everything you may have questions about. Genuinely the best care for your eyes right here!!!

For years Dr. Fallas has been taking care of my eyesight and I have always had a great experience…read more Everyone in the office has treated me well from the examination to ordering and fitting glasses. Thank you very much.

Me and my family have been using Dr Fallas and buying glasses there for years. I just brought new…read moreglasses 2 months ago and decided I would get some cheap glasses on line to work outside in. They gave me my rx but refused to give me my pd - saying it was proprietary. I had always thought of him as honest and fair. Obviously I've seen a new side to him and will take my business elsewhere. He only cares about the money. Very sad

This place stays busy and it is a decent place to get your eyes examined. The optometrist is very…read morenice and knowledgeable. My only complaint is I don't feel they have the best selection of eyewear. I will say I do not like glasses so my viewpoint is probably obscured somewhat. I felt that their pricing was quite fair compared to others. If you're just needing a basic eye exam along with glasses or contacts I highly recommend. I will add they do have some designer wear but not the collection I have seen at other establishments, that is the only reason for the 4 star.

The customer service was really good. Unfortunately I can't remember the name of the associate…read morethat assisted me but she was well versed in the options that were available to me and she answered all of my questions with ease.

Very friendly, courteous and helpful. A nice variety of frames. Erica helped with getting my…read moreinsurance straightened out. She is very pleasant and knowledgeable . Don't mind going into the store where one feels welcomed. Makes my day. CW FERG

Great office. Love the doctor. Eyeglasses were ordered and arrived sooner than expected. They also…read morerepair your glasses should something happen to them. Glad to have found them.

My review is with the Optical Department only. Today I was banned from the optical department…read morebecause after 4 tries they can't get me lenses without scratches. It's amazing I can see them but they can't. I have been a patient of Clayton Eye Center for over 33 years. But now that the founder Dr. Smick has retired and the optical department has been outsourced, the service is not like it used to be. They changed the frame supplier and the selection now is overpriced crap. So being banned may just be a good thing. I will still see the doctor for my yearly eye exam but will get my glasses somewhere else. Dr. New took over Dr. Smick's patients when he retired and I really like him.

I am writing to formally dispute the $40.00 "no-show" fee on my account. This charge is an error…read moreand must be removed.On August 11, 2026, I was contacted by a representative from Clayton Eye Center. She explicitly informed me not to report for my appointment on August 12, 2026. She explained that Dr. Ayana Robateau said the appointment had been scheduled in error.I did not attend the appointment solely because the staff instructed me not to come. Therefore, I am not obligated to pay the 40.00 fee. This company is bad when to their errors. There horrible when it comes refunding monies not owed to them.

Dr. Nassar is a great doctor. I can see so much better since he removed cataracts out of both eyes…read more He has a calming voice and explains every step before he takes it. His staff at the Riverdale location are very nice. They have taken good care of me for a couple years now. His Cleveland Avenue location also took great care of me while Iris scheduled my surgeries. Overall it was a good experience. It always is.

Everything was perfect, the staffs were all nice. However…read morethe doctor was really mean to me. I know it is hard to communicate with masks on these days, when the doctor couldn't hear what I said, she can say "I'm sorry, can you repeat that?" instead, she said "CAN YOU SPEAK?!" I know the asian culture is you need to respect older so I passed on. But after that, when I was asking some questions, once again, instead saying "I'm sorry, can you repeat that?," she said: "I CAN'T UNDERSTAND YOUR ENGLISH! CAN YOU SPEAK IN VIETNAMESE?!" So this is how doctors treat their patients these days? I paid for the service to be treated like this?

Was there any type of warranty or smaller service repair fees I can pay if my glasses need fixing?…read moreIt looks as if its just fallen out the plastic because the lil screw was stripped or something.. And now I have no way to get in contact with y'all??

Best optical place that our family has found. Great selection of frames. Our glasses were perfect…read morefor our vision needs. The staff is very friendly and top notch professional. The pricing is better than most shops. Overall, this is our choice, great place. Thank you