Roberts is absolutely fabulous! Always kind and will go out of their way to accommodate your needs. I can drop off my car and get a ride home. Fresh pot of coffee is always available while waiting for ride home....IF I need to wait at all. Superb car maintenance over many years. And very honest. They always explain car issues on a simple level for someone who does not know much about mechanics. I highly recommend Robert's Service on Mission Blvd. read more

Big fan. One of those shops that is a bit hidden in PB, but their value is incredible. Researched a few places and called ahead about the air conditioning on our Jeep Grand Cherokee. Unlike Chrysler Jeep Dodge which was pretty vague in their report (took for a diagnosis because we were just out of the warranty period - and maybe they're bound by corporate somewhat) Robert's Auto made me feel at ease that I was in the right place. Christian and team were spot on in letting me know what could be the issue, kept me in the loop on diagnosis, and timeline. Explained everything in detail as to what sounds I was hearing, why, etc. Pro-tip: Have an issue with your vehicle, but not sure what it is? Call ahead and setup an appointment so you can be sure they have time set aside for you and are ready. read more

I couldn't have asked for better timing--my car broke down right in front of Robert's Auto Service, and I was able to hand over the keys without needing a tow. James helped with the intake and explained everything clearly, which made the whole process much less stressful. A few days later, my car was fixed and running perfectly. The quality of their work and the experience of the mechanics really shows. When I had a small follow-up issue, Christian was incredibly helpful in making sure it was taken care of quickly. It's great knowing I can trust them with my car, and I'll definitely continue bringing my vehicles here. read more

Amazing service, first rate mechanics, affordable pricing. Thank you, we will be back! read more

Great customer service, friendly and communicative. Never makes me feel dumb for asking lots of questions! They did some major work on the engine of my Jeep Wrangler. Also the free shuttle is a bonus. Highly recommend this place! read more

I cant tell you how happy i am with Christian and Roberts Auto repair. They care more about the quality of service than the cost. They do such a good job and rates are more than fair. I wouldn't go anywhere else. Chevy Equinox. Mark read more

I had an issue with my alternator and battery. James was very helpful in diagnosing my Honda Civic and it was priced fair. For any future issues I run into, I'll be back. read more

So I don't know yet but it seems like they fix this is the second time I've been here the first time the shop for a lot cheaper. Did a proper job that even the dealership who charged me 1700. Today I had an appointment and James was so honest he told me I could probably get by with not doing changing a belt right away, but that was his opinion he said as a woman trying to go to a mechanic shop where we feel we're just gonna be taking advantage of because we don't know anything and we are easy targets. It's so nice to be able to come somewhere and feel like the person's being genuine and honest so other females out there if you have Mechanic work to be done I know there's some bad reviews on their site, but every business has them my experience both times here have been really good and feeling like they're just being honest. read more

I can't say enough good things about Robert's Auto! From the moment I walked in, I was treated with the utmost kindness and professionalism. The team was incredibly accommodating, taking the time to address all of my concerns and making me feel at ease. They handled my car with such expertise and attention to detail, fixing it perfectly at an affordable price. I've had some bad experiences with mechanics in the past, so I'm very careful about who I trust, but Robert's Auto exceeded my expectations in every way. This is a shop that genuinely cares about its customers and their vehicles. Their long history--since 1969!--speaks volumes about their experience and dedication, and it really shows in their work. I wholeheartedly recommend Robert's Auto to anyone needing car service. If you're looking for trustworthy, skilled mechanics who go above and beyond, this is the place! read more

Often people ask if there is a trustworthy mechanic in the Pacific Beach area and Robert's Auto is mentioned. I want to warn people that the Robert's Auto of the past is gone and using the new (2024) version could be dangerous. In August of this year the mechanic forgot to tighten two key nuts on the front axle of my son's car and it FELL OFF. If this had happened on the freeway, my son could have been killed. They owned it, but didn't do enough (in my opinion) to rectify the situation--or prevent it from happening again. read more

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I love this place. The staff are always friendly, professional and knowledgeable. They consistently provide top-notch service at an affordable price, and have been able to handle some awesome work on my very, very, very old car; even giving it a "McGyver Touch" once when the part was no longer available. They work efficiently and are great about communicating with me throughout the diagnosis and repair process. Thank you so much, Robert's! read more

First time here for an oil change and I was very satisfied with my service. Upon my asking, they agreed to price match a coupon from Honda Pacific. Everyone was polite and friendly and service was completed within an hour. I also learned that they have a shuttle service so will definitely consider them in the future for other service needs. read more

Recommended here by a friend. Twice they tried to charge more than what they said. They doubled the diagnostic fee from what they said. They also said that there would not be a diagnostic fee if I had the repair done with them, which I did, but they charged it anyways. My friend says that they always drop the diagnostic fee for him when they do the repair; regardless, we asked and were told that they do so but they didn't They did not call with an update when they said they would. I called and was told that the part did not come in that day and that it would be done the next day. About 2 hours later it was done. Obviously the car was being worked on at the time I was told the part had not come in and the person I was speaking with did not know that or did not bother to check --- confusion. While it was nice that it was done, that was not helpful since I had made plans for the rest of the day because of the earlier statement that the part had not come in with their day's delivery, so I could not get it until the next day anyways I don't plan to come back here. And I don't plan to ask this friend for car repair guidance again read more

I've been using Robert's auto service for about a year and am overall happy with the service. I had a post-purchase used car inspection, serpentine belt repair and AC tune up. All were completed in a reasonable time, which I appreciate. The staff is kind. Only feedback is regarding the prices and coupons. When I presented my coupon for $50 off $250 I was told I couldn't use it because I was already being given a discounted price for the labor hours to stay competitive ($250 for my AC tune-up). If that's the price you're charging all customers, that seems like the "real" price rather than a special discounted price. They said they do the same for oil changes. I think they should be more upfront about this. If my bill is $250 at the end of the visit, I don't see why the type of service should matter. read more

Customer service was excellent! Went in for a broken hood latch and over heating car and they let me know all the prices before actually working on the car. Everything works and they were extremely nice and affordable! Very honest people. read more

I'd been here once before with no problems, but my last visit was so disappointing. I made the appointment on line, but never received a confirmation, so I had to call to confirm. I was originally told the repair would be 2-3 days, it took 5. I got 1 phone call about the status the whole week, I had to call otherwise. I was put on hold 3 times with no warning. When I picked up the car, they had to "find" my keys. The dirty, paper floor mat was left in the car. It was a $1100 repair, and a month later, it's leaking the same way.  The only thing that seemed to go right was the shuttle service. I won't go back or recommend. read more

This is an update on the head gasket fix. I would like to preface this on wanting to lead other people in the right direction. Please get your services done somewhere else. My head gasket "fix" was more then a few Benjamin's. But they at least refunded a few back. I was ghosted after a week when they claimed I was a valued customer and that they wanted me to be taken care of after having a bad experience. The service requested didn't make a change to the rattling in my engine that they caused. Albeit the exceptional customer service I received, the work itself was very poorly done. Again I requested a head gasket fix to make my Prius quiet and reliable again. But was given back the flinstone car ! read more

Robert's Auto Service - Partial Money returned - Auto Repair Near Me - San Diego, California

Good customer service, honest people and now I know why they've been in business for more than 50 years.

I took my BMW here for Oil Change and I wish I went to BMW of Encinitas. The staff here were nice but I was quoted a different price over the phone which was lower because I have AAA. I informed of the actual price when arrived for my set appointment. I advised the guy that I was quoted a lower price and I gave the Year, Make and Model and advised having AAA. Once the job was completed he said they couldn't do the Transmission fluid because it's different for BMWs. After that I was a little annoyed and realized I should have went to BMW of Encinitas and I would have paid the same price and receive service to check my Transmission fluid. I should have been advised over the phone because I wouldn't have come here for service. Communication is key. Now I know to take my car to the Dealership for now on. read more

Another great Yelp find. After moving to the area, I need to find a mechanic to look after my car. Their front desk was amazingly polite, service was quick and everything was organized. I just did some scheduled maintenance but I'll be returning for the next oil change. read more

Well James, I have invoice 1 and invoice 2 and they both have your name on them. So, $ 3900 might not be a lot to you, but it is to me, and I certainly remember you. Hmm. "I can't recall you." Is that the best you can do after breaking my undercarriage into pieces and sending me on the 5 fwy with an unrepaired and dangerously undriveable car? You should not have a triple aaa rating or be in business. read more

The team at Roberts is amazing. They always take the time to explain exactly what the issue is and give me options based on my budget. I've gone to Robert's for years now for anything from an oil change to major issues and they're always fast and complete quality work! I recently had several issues with a new used car and Christian took the time to explain the issue, help me with options and made me feel safe about my purchasing choice. I'll always go back here for and would recommend to anyone looking for a shop to trust!! read more

A truck hit my car days before Christmas when auto service shops are at their busiest. These guys were swift in setting an appointment & executed expert work. James, Christian & Juan went over and beyond to ensure WHILE my car was getting worked on, I was Ubered to a local coffee shop so I could work! I'm a lifetime customer. In fact, I prob shouldn't advertise how great they are. I take it back, they're terrible! Don't go! Lol read more

Robert's Auto Service - Christian & Juan - Auto Repair Near Me - San Diego, California

Really good service, fast, reliable. The people are nice and very informative. I'll go back for service.

I called and spoke to Christian before bringing my car in to the shop. After explaining to him the problem my car had, I made a trip to have it checked out. My conversation with Christian was pleasant. He gave me a good impression. I decided to give them my business. When I arrived at the reception area, Christian warmly greeted me, and we went outside to my car. After listening to my car engine, he made arrangements for a shuttle to take me home. Christian ensured me that as soon as he could figure out what the problem was, he would contact me. Which he did. He spoke to my husband. We decided to have our car fix at their shop. Christian told my husband that our car would be done and ready for pick up by the time they close. Which it was. Everything went accordingly. Our car got fixed in a timely manner. Problem, the water pump needed to be replaced, $683. Likes: - Discount - Free shuttle ride to my house - Christian's pleasant demeanor - Convenient location Notes: Check in to get a discount! read more

James and Christian were both so kind and helpful! I dropped my car off on a busy Saturday morning and within in an hour, my oil was changed and had a full inspection on my vehicle. I used a voucher I received for a complimentary oil change, and am 100% satisfied with the service I received! I'll definitely be coming back. Thank you Roberts Auto Service! read more

Made an appointment and they let my car sit there for 3 hours post appointment time. They never even looked at the car

I have a 2005 Audi TT Quattro I was so relieved to find out staff also personally owned generation one TT 's The very knowledgeable efficient fair and a pleasure to work with on my cars repairs. I would not hesitate to send any of my friends or family Karaba's auto service and I will continue to use them read more

Thank you so much James! Above and Beyond Service and Quality Work. Explained everything in detail that I understood. read more

Robert's Auto Service - Gettin' the Mini checked out - Auto Repair Near Me - San Diego, California

Five stars for the great auto servicing shop, I know I'm not the only one who gets anxiety when something goes wrong with your car! If you want to go somewhere who cares about your car and you as a person go here! They kept me informed on what was going on and made me feel more at ease. read more

I have been to Robert's Auto many times over the years with several cars. They are honest and don't price gouge. The last visit they even told me to check with Kia to make sure I didn't have a warranty in place and pay for services when I didn't need to. The Kia dealerships never got back to me about my warranty, but Robert's figured out the problem and finished my car in half the anticipated time. Can't recommend enough read more

I can not recommend them enough. My Jeep had issues that the dealership could not figure out. Cristian and James the two service advisors stepped up big time and got to the route of the problem. James went above and beyond making sure I was taken care of. I will never go anywhere else. Trustworthy, reliable and competitive. THANK YOU GUYS!! read more

I have seen Robert's Auto Service (RAS) shop every time I drive on that part of Mission Bay Drive for Decades. I have never used them because I usually go the dealership from where I purchased my Range Rover. For the past few weeks (according to my wife, last few months) my brakes have been squealing louder than a happy pig in a mud pit. I decided to get a quote online whilst my wife was driving us to Rancho Mirage, Ca. I received a reply really fast from James (no, not myself). The quote seemed pretty reasonable for a complete brake job, so I set up an appointment, also done online. When I got back home, I called my Land Rover dealership on Miramar Rd and got a quote hours later. I almost fell off the chair I was setting in; it was more than double the $$ for the same work at RAS. Needless to say I kept my apt. with RAS and was not disappointed. My brakes feel and sound like they should; smooth and quiet! I will take my wife's car there next for her brake job instead of the Lexis dealership. Well done RAS, Well done!!! read more

2022 and Robert's is still the only place we take our cars too! Even when the repair takes longer than a day, they stay in touch with you on the progress. Recently it was some warranty work and they made all the calls and collected the info, I didn't have to make multiple calls to get it approved through the company. Saved us money and time! read more

My friends had recommended Robert's because they give you great service at a great price and don't try to overcharge you. I'm so glad I went with them to fix my broken tail light! They fixed it in an hour and squeezed me in before they were going to close for the New Year. Would definitely recommend this place and will be going there for all of my car needs! read more

First time taking my car here. I went in for an oil change and cabin air filter change, and battery cables cleaned. I stayed while they worked on my car. The lobby had the best coffee! The front desk guy made a fresh pot for me with coffee beans being ground while I waited. It was delicious! I was impressed! I love good coffee! Plenty of magazines to read too. My wait wasn't very long since I did make an appointment. I will return! read more

I love my car. Audi 15 SQ5. I love it so much I needed new rear brakes from all the driving. I went to Robert's after reaching out to multiple different locations. Was very evident that Christian at Robert's knew exactly what needed to be done from just the Yelp message communication. Others wanted to resurface the rotors which you cannot do on this car. When I got there I wanted them to also check to see if the front brakes needed changing as well. I found them very honest that the answer was NO! Just the rears needed to be changed. Price quoted/completed was the same and did it in just a few hours. Used OEM parts. Really impressed with the honesty, service, and quality of work. I will be back and recommend you check them out as well. read more

After a long search for a good mechanic, I've finally struck gold! First of all, I appreciate the honesty and no bullshit. And as a woman, that means a lot. The didn't try to up-sell me, push extra "inspection fees" or add extra hours to the fix. Everything was cut and dry. I went in there with a problem with my AC, they found the part and put it in. Easy. Now it works. Best part is, they warranty their parts for 3 years. So if there are any issues, they will take care of you. Customer service was excellent. They offered a shuttle to and from work if I needed it. They were very communicative on the status of my car so that I could figure out rides and they followed up with me when my car was finished as promised. Checkout was quick and easy. Car came back in excellent condition as expected. I sincerely appreciate the customer service and quality work here. Thank you!!! read more

For the better part of the last two years, I've been a happy customer of Robert's Auto Service. I began following a referral from a friend and now Robert's are the only garage that services my car (outside of Smog Inspections and the occasional oil change). Christian and James are a pleasure to interact with as they communicate with you regarding the service on your vehicle. They share with you the needs to get your vehicle safe on the road. It can be challenging to receive an accurate timeline regarding the completion of work, but so it goes. I've never left feeling that I've been taken advantage of, that unnecessary work has been completed or that work completed was not quality. read more

These guys are the best! You always want to find THE place to take your car. Sometimes you luck out and actually find it. Our family did when we discovered Roberts! These guys are awesome! Always on top of the job, professional, and friendly in a very REAL sense (no BS from the customer service desk). The saying, "You get what you pay for" is proven to be true (not inexpensive) but I don't find them unreasonably expensive either. Another side of the cost issue to consider is we bring our autos for repair here and it is done correctly the first time which means you avoid return trips for the same issue - in the end saving $$ (not true with other garages I've experienced.) I'm a huge fan of Roberts Auto Service. read more