Called early in the morning and set up a 4 pm appt to get my flat tire looked at. Wasn't sure if it…read morecould be fixed or if I'd need a new tire. $61.17 to get two nails out and back on the road. I dropped it off right after calling so they could have it as I had another appt to get to. They called within an hour telling me it was all fixed and ready for pick up. Wow that was fast and easy. I was able to use my car for the day. They have a big open area that had air conditioning for waiting. You can watch TV or read their magazines. They have coffee, water, wifi, bean bag toss, and a kids table for coloring as well as a table to sit at if you needed to work on a lap top.

Misdiagnosis, Unauthorized Service, and Refusal to Adjust Bill !!!…read more I brought my vehicle in for a grinding noise that occurs when turning and gets louder under acceleration. Instead of diagnosing the actual issue, the shop told me the problem was the rear differential fluid. Rear differential fluid does not cause grinding during turns, and this service did not address the issue I came in for. I am the owner of the vehicle and did not authorize the repair. My boyfriend approved it without my consent, and when I explained this, the shop refused to adjust the bill or even mark the invoice as "paid under protest." I was charged $240 for a rear differential fluid service that normally costs $60- $90 and does not diagnose or fix the symptom I reported. After performing the incorrect service, the shop told me I still needed to go to Ford for a TSB diagnostic -- meaning they did not actually diagnose the problem. I am now out the money for this service, plus the cost of Ford's inspection, and still have the original grinding issue. I asked for a reasonable adjustment due to misdiagnosis and lack of authorization, and the owner/manager refused. This experience left me paying for a service that did not resolve anything and was not the correct procedure for the issue I brought the vehicle in for.

I've been a long time customer with many different vehicles throughout the years and have always…read morebeen pleased with their service. Honesty and professionalism will keep me and my family members coming back!

Very helpful on first contact even offered to give me a ride home after dropping off car…read more Fixed the a/c and didn't add any unnecessary work. Fixed the same day

On the receipt it says they check many items including suspension but then charged me 49.99…read more Upon bringing the vehicle to a different shop honest auto tried told me many of my suspension parts needed to replaced the other shop I brought to said they were practically brand new. Anything but honest Avoid this shop

I would steer clear of this place. Anything but honest. The first time I tried this place, I went…read morein because my car was making a noise. They told me I needed new tires, and alignment. Keep in mind I just put new tire on my car a year ago and I mainly work from home. I questioned the guy on why he recommended new tires when I literally got them a year ago... he said the tread was bad. I left and went to a tire shop. They said my tires are great and I just needed an alignment done and to tighten lug nuts. Never had a problem since. I went there a second time( fool me once shame on you, fool me twice shame on me), out of desperation. My car AC stopped working and needed someone to take a look. They looked at it and quoted me a couple grand to fix it .... (Which is close to the full value of my car). I went to a different mechanic , and explained my situation. He looked at the car and kept it overnight. Minor leak that was fixed, and I was out of there for $200. "Honest" 1 wanted me to get a new compressor and evaporator and more. Then whe I asked a breakdown of how much labor costs per hour, he said it varies.... I've never herd that before. I also had a loose bolt that connects the sway bar to the suspension I asked them to tighten bc of a noise and they said that wasn't it. I went home and tightened it myself and the noise was gone. I should have trusted my gut and never went back after the first experience but I usually don't judge a place with one visit. This time I wish I had. I would not recommend this place. Please do your research better than I did when picking a place to service your car.

Found tires on OfferUp. I messaged, and they responded promptly…read more The appointment: same day appointment. Four tires installed in 22 minutes! Outside of Nascar or F1, they may be the fastest. Not many businesses achieve 5 stars, but this 1 does. Pros: responsive, polite, professional, quick, and good prices. Cons: non found

Called in hours in advance to get a tire replaced after having a flat (on a tire which I previously…read morebought from them that barely lasted 2 months before going flat). Drove there on a spare on '19 and was rudely told after waiting 15min in the lobby that they "could not fit me in today" after telling me to come in earlier and that it would be no problem. They had my number and could've easily called to let me know, but decided a customer isn't worth that courtesy. Went to the Goodyear next door and got a great deal and very timely service. Will not be coming back to Precision!

Franklin is a place you've probably passed by a million times and didn't notice but when searching…read morefor a fair and reasonable auto repair shop, it pops right up. We've had two cars serviced at Franklin at competitive labor pricing and with a pretty short wait. For both repair jobs they focused on the issue and didn't try upselling like other places would do. Quality service from experienced and knowledgeable staff. Easy to find right along W. Hillsborough.

I kinda don't want to write this review because I don't want too many people to know my fav car…read morespot lol. Jeff is absolutely amazing! He's a genuine fair person that's not looking to rip anyone off. Not trying to sound snobby here but we have trusted him with Mercedes S63 Mercedes E63 Range Rover autobiography Range Rover SVR our Maserati and will take the new G wagon there when needed. We trust this place with all of our cars and we LOVE cars. Thank you Jeff and team

terrible service, nick installed a exhaust on a mustang and after the active exhaust did not work…read moreproperly and he did absolutely nothing to try to fix the issue at all, and walked away while we were talking to him.

Took a 2016 Mini Cooper here to get an exhaust done. The entire staff was very friendly and…read moreknowledgeable. They didn't try to upsell me as a matter of fact gave me a better deal than I ever expected. I have taken many cars to many places for exhaust work to be done and by far this was the best work I've seen. Clean welds, tight work and perfect realignment of the tips. Highly recommend and I will be back!!

Thank you so much for a job well done on my '46 Chevy. Couldn't be happier with the work from…read morediagnostics, repair, to beautiful finish line. I'll see you soon for more!

I never write reviews. Don't waste time with this business. Do your due diligence when finding a…read moregarage that will not charge an arm and a leg for something simple. I chose this garage due to the 4.5 star review on yelp. Went to shop for brake replacement and the ac being charged. They wanted to charge me $702.00. This may not be how they normally do business, however if you're a female by yourself, I'm sure they would love to see how much they can get out of you. When all was said and done got cost down to $422.00. I would

after the original head light assemby replacement. I had the shocks and struts replaced. The drop…read moreoff and pickup were seamless. The work was communicated and additional items which are needed where not pushed. Highly recommend.

My experience with Clarke automotive services started at the bank when I had a flat tire , and A…read moregentleman By the name of David Who is employed with Clarke Automotive company , was walking out of the bank and was Approached by me . I Informed him that I had a flat tire and without any hesitation. He came over and remove the flat tire and put the spare one on. He then proceeded to take it a step further and check to see if there was any availability for me to get my actual tire fixed today Mind you it was right before closing Time. He said Yes !! I followed him to his place of employment location and He Fix the tire for me himself, put my spare back in my trunk and walked me To my car . He ended this Amazing experience by taking the time to pray for me . Wow !!! I can't express to You , how grateful I was for David 's helping hands and kind words. What. A blessing David is to this company!!! The Professionalism and excellence was Top notch from David , to The owner and the pleasant office staff . Five. Stars all the way around. Thank you again to all of you.