I purchased my Hotspring Spa from Valley Hot Spring Spas in 2021. They have provided excellent…read moreservice from the time of sale. Special recognition to Lorenzo, their Service Technician. His knowledge of these spas and his attention to detail is excellent. No one compares. He is the best. Thank you, Lorenzo.

We purchased a Swim Pro spa from Valley Hot Spring Spas a few years ago. Our spa is still under…read morewarranty, it has a 5 year warranty. We have been pleasantly surprised by how knowledgeable and responsive everyone has been with us. It is one of the most professionally run businesses we have dealt with. The technician, Lorenzo, is extremely competent and every time he has come out to service our spa, he has done a superb job in diagnosing, explaining, and remedying any and all problems. Lorenzo has a great attitude and has given us many tips on maintaining the spa. He is always on time, and gets the job done promptly and accurately - every time! Fine employee and human being! Thanks!

Wanted to buy fireplace insert for my fireplace. After reviewing five online sites and gaining a…read morebetter understanding, I contacted Paul at CALWEST in Murrieta, California. The best decision I made. They have a substantial inventory across many brands and are highly knowledgeable. My wife and I purchased a high-quality unit, and it was installed at my home.

My husband and I new El Grande EC -1166EX Cal Spa owners September 2025. We love our spa and it has…read morecompleted our resort like backyard for us to enjoy for many years to come. We purchased our spa from Diana Cox from the Murrieta CA store where her customer service was above and beyond excellent knowledgeable and honest service. We are so pleased we highly recommend her and location to our friends and family. We also met Lorenzo the service tech who serviced our spa recently. He too was excellent very helpful and knowledgeable suggesting us to best care for our spa to last many years.

After shopping around all day (and doing a ton of research along the way) for a new Spa, our last…read morestop was Bull Grills & Spas in Temecula. We were met with Rigo who walked us around and showed us all they had to offer. They had much better built spa's at around the same prices of all the other guys. So after some talking, we picked one out and signed some papers. Delivery day!!! Two weeks later Roger (and team) showed up with our new spa! Roger and the guys were very professional, unloaded our new spa and put it right where we wanted it. They cleaned up all the trash and ran us through what chemicals to add to the spa once we fill it up, after the electric it connected. (hired an electrician) We called that next week to schedule our FREE orientation. 4 days later.... Orientation day!!! Nash was awesome! He walked us through all the spa controls, what chemicals we needed, when to add them how to test the water....general maintenance and care! He answered all my questions and made sure I understood everything before he left. So far so good! I haven't had any issue with the team we worked with and would recommend when you go in to ask for Rigo & Thanks again to Roger (and his team) and Nash for all your help!

We purchased an outdoor grill in April 2026. Delivered on May 4th. The sales associate promised us…read morea free Grill Cover and a new mini fridge not the one on the floor. Sadly our grill was delivered but not with what was promised to us. We didn't even ask for the upgrades it was offered to us. I will no Longer do business with this establishment.

Excellent customer service. Took great time in helping me understand the basics of my new pool…read more Extremely helpful. This will definitely be my go to pool HQ

Thank you Action Pool. You were the only pool supply that took the job. My pool is now automated…read more Ryan gets the shout out. Thanks you for explaining everything and saving me money on a part I didn't need. BRADLEY (owner) get that guy a raise!. Rock on Ryan. I'm sure I'll be requesting Action in the future. Anyone reading this review, I highly recommend Action Pool & Spa supply for your maintenance.

The salespeople are amazing. Look for Kaitlyn or Jeff. With the lifter and cover does provide…read moreadditional privacy. That was a nice bonus. Also being able to control it with my phone and heating up the jacuzzi on my way home is a nice added feature.

Bbq & Spa perfection!!! So very grateful for our incredible sales rep, Ms. Diane and her amazing…read moreteam at Temecula Valley Hot Spring Spas & BBQ Islands! From start to finish they were truly amazing! They exceeded our expectations and brought our ideas for our backyard to life! Thank you again Ms. Diane and team! May God bless each of you and may the business prosper and grow as you all continue to be a blessing to your customers! Branden & Deneisha Nicholson

Short version: Use this guy! He knows his stuff. He is friendly, on time and thorough. Not only…read moredid he fix my pump issues but he also checked my water and made sure everything was working properly. Highly recommend. Full story: So I'm the kind of person that likes to 'do it myself'. I've had an issue with my pool for longer than I care to admit. I tried everything youtube could teach me and paid who knows what over time trying to figure out why my pump wasn't functioning properly. Eric was referred to me by a friend and he came by to have a look. Not only was he nice and professional but he didn't make fun of me for all my failed attempts. He fired the pump up and just listened. Within a few minutes he nailed down the issue. There was an old o-ring that wasn't sealing and air was getting sucked into the pump. Wow. I would NEVER have even thought to check it. He popped the top of the handle off, replaced it, put it back together and BAM! Suction problem fixed. Lesson: Call a pool guy before you waste time and money going through all the possibilities of what the problem 'could be'. They know. Better yet, call this one.

Eric is a dream come true. Family referral. Family has used him 15 years. We bought a house with a…read morepool. He's very knowledgeable. Doesnt bull shit you. Very honest. Dependable. He is the type a guy I'd invite over for pool parties. Hope he never retires

Great experience! Made an online purchase, received $20 off, and was able to pickup the merchandise…read moreon the way home Amazingly convenient and trouble free. Thank you Leslies.

We were in need of a new pool vac, so I stopped by at Leslie's to see if the one that my pool guy…read morehad recommended was available, and it was!! Leslie's is a great choice to get your pool needs from pool toys and accessories to parts and components. This is also where i go to get chlorine tabs. Service has always been great, friendly, and helpful.

We moved from OC to the area and after one summer we decided it was time for a pool!…read more We met Antonio Martinez and he was amazing! He has helped us with everything from start to finish.. he is definitely your go-to guy!! When he wasn't available Nick was the person that could get us our answers right away! As for the construction side Milton was incredible as well! He always made sure to communicate with me the next phases of the project! Moral of the story...Stop by and take a look for yourselves!! THANK YOU SECARD TEAM!!

The construction was finished on time for the most part, the first liner they put in had a leak,…read morethe second was installed and is fine. What really inpressed me was that the Salesman Antonio came out when i had concerns about my pump losing prime, he came out, which he didnt have to do, spent some time with me. Now i am relaxing in my pool by Secard!

I had a great experience with Bobby, who is one of the owners and does their field repair, that…read moreserviced my pool equipment. I had broken one of the coupling nuts to my salt cell while taking it off to clean it. The problem was to replace the coupling; there wasn't any room to just cut it off and add another. I went to their store on Saturday looking for help, we buy all our pool supplies from them, after explaining what happened and showing them the pictures and challenges of the repair, they offered some possible solutions and said they would have Bobby call me first thing Monday. Bobby called first thing on Monday and scheduled and made the repair for Tuesday. Bobby knows his stuff and didn't try to up sell or make a bigger deal out of it. I was surprised to learn they have tool that can bore out the old PVC in the joint without too much trouble and cost. Service call is $150.00 plus $60.00 in parts; they only use OEM parts. That might sound expensive, I really didn't think so. Called when he said he would, fixed the system and gone in an hour. I will absolutely use them anytime I need pool service.

The owner Mike is awesome! Came in with an issue with my barrel nut for water filter pressure…read moreclamp. Leslie's only had the set and it didn't fit. Mike had me bring all the hardware down and spent time making sure what was what. Not only did I need a new barrel nut which I knew and he had IN STOCK, he also realized that I needed to buy a die tap to correct and clean my threads on the bolt assembly itself. He also wrote down exactly what I needed and referred me to Hanks Hardware. I went from an inoperable pool on 4th of July, to an operable one on the 5th. If this place was only open yesterday when I decided to clean my pool filters before the party ‍.

Came in for a charger issue for my power tools wanted to exchange it, Mohammed and Shawn helped out…read morea bunch!! Thank you guys! Back in action now

Huge shoutout to Ramona at the Home Depot -- give that woman a cape because she is clearly a…read moresuperhero in an orange apron. I walked in expecting a normal trip (you know... grab one thing, leave with ten), but Ramona turned it into a VIP experience. She didn't just point me in the right direction--she practically escorted me through the wilderness of aisles like a seasoned tour guide who actually cares if you survive. Need help? She's already there. Got a question? She's three steps ahead with an answer, a backup plan, and probably a better idea than what you came in for. At one point I was convinced she might secretly run the whole store. Customer service like that is rare these days--Ramona didn't just go above and beyond, she packed a lunch and stayed there. If every Home Depot had a Ramona, bro DIY projects would be so much easier. 10/10 would get lost in the store to be rescued by her.