Leilani is super amazing. She actually researched what I was asking for to make sure I got the…read moreright item for my car. Much mahalo Leilani.

Peter at Napa's captain cook location was amazing!!! Great customer service and very Personable…read more Was very patient with me over the phone and when we arrived he had everything ready to go and double check with my husband that all parts was correct. Mahalo Peter!!!

Made a Friday 8am appt for safety oil change and was out by 9:15ish. Friendly service!read more

Took my Jeep in for inspection and check engine light. Greg did detailed diagnostics and gave me a…read morevery complete description of what he found. I appreciate honest talk with details. They are now my "go-to" auto specialists.

Shitty refill deal. Most 32 oz refills with Shell Logo cup…read moreare $1.00 This place charges $1.59 Ripped off here. Never coming back.

On our way to The Big Island Bee Company and wasn't too sure if we were going the right way. We…read morestopped and I asked for directions. The woman at the gas station was helpful and friendly. She gave me the right directions to get to our destination. I didn't need gas at the moment but noticed the gas prices are reasonable for the island. During the few minutes that we were there, I did notice a number of people getting gas there.

Excellent window tinting shop! One of the best on the island. The owner is very personable and easy…read moreto talk to. Removing my previous window tint here was fast and a breeze. They got me in same day and it was very fast!

This is a highly professional, family-owned business. They explained all the options very clearly…read moreand without pressure. They are very knowledgeable and did a flawless job applying the ceramic film to our windshield and front windows. And it didn't take much time at all! Our vehicle is now noticeably cooler when driving in the sun. We're very pleased to have found Midnight.

IN BUSINESS ITS ALL ABOUT THE CUSTOMER SERVICE EXPERIENCE!…read more IT'S SO REFRESHING TO HAVE SUCH A POSITIVE EXPERIENCE WITH THE FOLKS AT RYAN K TOWING SERVICES! When you are having car trouble and need to have your car towed it can be a stressful day. Some companies do not understand the value of having outstanding employees on staff and hire very marginal people that can destroy their company's name and reputation by having a terrible attitude and just being plain rude and obnoxious! This is Not the case with Ryan K's Towing Services! They have OUTSTANDING EMPLOYEES! I dealt with Harmony and Koa and both were so helpful, understanding, polite and showed a genuine interest in helping me out with my car situation. Thank you so much for your friendly, courteous, professional customer service! You are Very much appreciated! Excellent Employees are the Ambassadors of Good Will and Outstanding Customer Service and can make or break a company! It's all about the customer service experience! Ryan K Towing Services shines like a Rock Star they have a great staff representing their company! I called the Insurance company and Raved about your company's service and professionalism! Plus I was also called and did a phone survey too! The service rep was taking notes about my positive experience with your company as well as my negative experience with the other company in Hilo! Will I use Ryan K Towing Service again? Absolutely! I highly recommended using Ryan K Towing Company!

The one star is for the one nice guy who tried to help us but ended up no being able to find what…read morewere looking for. We ended up guessing and buying what we thought we needed. The girl in the office couldn't stop coughing, looked super sick. Now is not a good time to be working sick. We were told be 2 people to have them check the tires before we buy because they're known for selling and making money off rims and tires even if they dont hold air. We were mainly looking for rims anyway. The lady in the front told us how much it would cost for rim and tire and the tire was flat. We had to ask if we could get some air in it and check for leaks. We waited for some time but eventually someone came down and took the tire. My husband walked with him asking if they had anymore of the same rims? No answer. He tried to make some small talk, nothing in reply. He ended up jumping in a car and speeding off leaving my husband in his dust. Super rude! We ended up waiting for awhile not even knowing if he was coming back. Eventually he did, my husband asked if there were any leaks, he said nothing and started walking away. So I asked again, is it holding the air? And he just sped off again. Real shady. The lady in the front could clearly hear how frustrated we were with no answers but also stayed quite and just asked us for money. She also charged a random disposal fee for what? We didnt ask to dispose of anything. This is the absolute worst customer service I've ever experienced. Shady business for sure, we will not be going back.

Since 2017 I've enjoyed consistently professional support from the team at Kona Nissan…read more They've always been patient with my questions. They respond in a timely manner. It's a team that actually seems to care. I feel confident they will do a good job and know they're willing to correct an issue if there is one.

I do not recommend purchasing any vehicle from this dealership, especially a used one. You may have…read morea good process purchasing the vehicle, however when it comes to servicing, customer service, and warranty afterwards, they will not follow through. I purchased a 2019 Chevy Colorado from here 2 years ago. I have had numerous issues come up that have added up to a lot and I wanted to get repaired. I took the vehicle in and upon arrival a worker asked what I needed and he brought me to Shane the sales manager. Immediately this man had an attitude and was very obvious he did not want to speak to me. I explained the issues I was having, merely looking for help and answers, not looking for freebies. I was treated very poorly and spoken down upon IMMEDIATELY. Not once did he ask me what I was intending for this conversation that he promptly made hostile. Not once did he offer to have someone schedule an appointment for me to get these things figured out. Instead he blamed me for not contacting the dealership sooner with my issues. Then asked why I was even speaking to him about these issues when I should be talking to the service center. Which I then explained his OWN WORKER, who was standing with us the whole time, is the one who brought me to him. He then decided to storm out the building and just yell at me that he will walk me to the Nissan service center. There I was dismissed to Taylor the service manager.. who in a nutshell told me that the warranty I got with the vehicle was garbage, was told that my vehicle is old now and was older at purchase.. I was told how not smart it was to purchase an "older" vehicle that isn't a Nissan at a Nissan dealership.. no exaggeration pretty much told me I was stupid for this purchase. This dealership is selling used vehicles that are not Nissans and then their workers are acting like this? This dealership sold me this vehicle and they aren't even standing behind the product THEY sold me! At this point no one has taken the initiative to look at the issues on my vehicle. I had to force Taylor to look at my vehicle. And in truth he didn't actually take a look at anything, he instead moved some things around pretending to look.. While saying to me that he has no idea about chevy's because he works at a Nissan dealership and only deals with Nissan vehicles. If this is the case then why is this dealership selling any other vehicle than a Nissan? Said my vehicle mishaps may be because some versions of my vehicle have been recalled, and then never went to confirm for me if that was the case or not. I wanted HELP, that's it! I was hoping they could lead me to the right direction to get these issues resolved. Whether that was with them or another recommended mechanic or repair person. Whether that was with my warranty or with paying them. They did NOT want to help me at all. I was completely dismissed and treated like a stupid annoying woman from the moment I walked in there. I purchased this vehicle here and I should be able to bring it in and receive help with ANY kind of issue. These people don't want to work, and they certainly don't want to give proper customer service. This experience came from the sales manager Shane and service manager at the Nissan side named Taylor. I will say I have had more positive experiences at the Chrysler side of repair services... as I have had to bring this vehicle in there numerous times as it is! However I have also tried to schedule appointments with the Chrysler side and never received phone calls back, or one instance I was given a time/day for an appointment just to get here for them to tell me the appointment was never received This time around I was directly brought to Shane and Taylor and this is how they treated me. Keep in mind this is grown men treating a 27 year old woman like this. This is one of the worst customer service experiences I have ever had in my life and I am absolutely appalled at how these grown men treated me. I have NEVER IN MY LIFE gone to a vehicle service center and had the workers not want to look at the issues at hand! I was not offered to have an appointment scheduled, I was offered NOTHING! It was very much giving "get the f out of here" I will be letting everyone know to not shop here for a vehicle and seek their services elsewhere, or you might just be judged and belittled for going there for help in the future. I have also filed a complaint with Nissan and Chevy headquarters. With how these people acted and the issues I've had since purchase of this vehicle, it would not surprise me if they sold me a vehicle that was in a lesser condition than what was originally stated at purchase of the vehicle. These people do not care that you spend your hard earned money there.

Scheduled my appointment. Brought in my truck. Friendly staff. The installation didn't take long. I…read morewould definitely recommend Kaloko Tinting.

Stopped in twice to get some work done, including to get a quote for maybe a wrap or some…read moredebtanding on a new car. Both times they told me they would "get back to me" and never called me back, never answered my calls, no promised emails or anything. Just completely ghosted with no explanation or care. Good luck, everyone.

John Masters and his team at Kau Auto Repair are the best car repair you will find. They are very…read moreeconomical and very fair, they won't put in parts that without checking with you first, and probably the most important thing, is that they stand firmly behind their work and are very professional!

Huge Mahalo to these guys -- total lifesavers today. Our rental car got a bad flat right next to…read morePunaluʻu Bakery, and they fixed it on the spot for an amazing price. Kind, quick, and professional. Truly appreciate them!