I'm not one to leave reviews, but I wanted to make sure that this doesn't happen to anyone else. On…read moreJune 19th 2019, I inquired about a used Corvette for sale on Tom Henry Chevrolet's website. The sales consultant, John Taliani, was working with me on this deal. After confirming the vehicle was available for $30,000 I was told to put a $1000 deposit on the car to hold it. Within the hour I had financing approved and paid for an inspector to go out next day to confirm the condition of the car. After numerous calls back and forth, John concluded the conversation telling me that he wanted to see if the dealership could match or beat my financing. Within two hours, I received a phone call from the used car sales manager, Ross Caruso, only to find out that the dealership ended up selling the car from underneath me. With John not returning my calls, I called Ross back to try and figure out why they sold a car that was on hold for me. Ross told me that "because I was sending an inspector the next day, the car couldn't be marked as sold and deposits on cars were for customers that were serious about buying the car, but just needed to get everything worked out". This didn't make sense to me so I asked if I could speak to the General Manager. I then spoke to the General Manager, Corey Holland ,who immediately informed me that "there was nothing I could do about the situation and that's just how the used car buying process is". I told Corey that I didn't understand why the dealership sold a car that I had a deposit on. Corey stated that they don't accept credit card deposits from out of state due to Pennsylvania state laws (which is non-existent) and then questioned me on if I really gave John my credit card information. Long story short, they sold the car that I had a deposit on from underneath me and poorly handled the situation. I have bought cars from out-of-state my whole life and have never dealt with a salesforce that was so unprofessional and deceiving. Out-of-state buyers should be taken just as seriously as in-state buyers. Tom Henry Chevrolet should be ashamed for operating in the fashion that they do. The process of purchasing a vehicle is weighted heavily on having trust in the dealership and its people that you are working with. Tom Henry Chevrolet completely failed the consumer and proved that their profit is more important than the customer. This dealership has failed on their own mission statement with the intent of "being treated like family". I strongly urge anyone looking to purchase a vehicle from this dealership to consider my experience before putting your trust in them.

From sales to service and even the paint shop, everyone is extremely friendly and helpful. The…read moresales people and down to earth and don't force a sale on you.

I had the opportunity to work with Salesman Vince Parrucci and Sales Manager…read moreSamantha Fitzgerald at Jim Shorkey North Hills Chevrolet. Both were extremely friendly and helpful during the purchase of my new vehicle. Both took the time to educate me about their products and gave me the chance to ask many questions. All of my questions were answered and if they did not have the answer directly, they went to the appropriate personal to ask the question and get a response. I found them to be fair and honest and gave me the opportunity to read and review all the documents I would be signing. I highly recommend Jim Shorkey North Hills Chevrolet for your vehicle purchases and suggest you ask for Salesman Vince Parrucci and Sales Manager Samantha Fitzgerald

My family had a wonderful experience as Kylee and the team worked with my grand daughter to…read morepurchase a car within her 21 year old budget. Kylee was great as she found a very nice car and guided the process seamlessly. Thank you all for your professionalism and guidance.

I want to start off by saying I think Krebs is great. I also…read morewant to say that I literally live 10 minutes away from there competition jim sharkey. Everything from salesmen to customer service to service has been an overall great experience. My salesman helped me find the exact make and model car I wanted. I ended up getting a 2025 Jeep Grand Cherokee L Limited. They went and got car which was 300 miles away at another dealership. I had an issue with the if hub and while they were waiting for part they gave me a brand new jeep grand Cherokee as a loner. This might not sound so great but try getting a loner at jim shorkeey. I give them 5 stars overall. Everything was great and had not one single issue. I would highly recommend Krebs for all your cars needs.

Krebs has been nothing but great to deal with. From the sales experience to the service we have…read morecontinued to receive throughout our vehicle ownership---they have been extraordinary! Thanks Krebs you're the best!

Called about a car and the salesperson didn't know much about it, fair enough, since it was newly…read morelisted. CARFAX was provided and was great. The description on their page stated "very clean car". So I decided to check out the vehicle the next day. Arrived the following day. They have a bunch of "wow" and "awe" vehicles (H1 Hummer, Lifted 4x4's, Police interceptors, WS6's, LT1 wagons) all of which were overpriced but cool to look at nonetheless. After looking around we found a salesman up front and he showed us the car, which was around a building in the back. The car was in very poor condition, even for a 2004, trim pieces horribly faded, dents/dings on hood and doors, front bumper scraped, rear suspension rusted (volvos rarely rust), drivers leather seat cracking and extremely worn with a burn hole through it, center console lid broke. This was all observed within like 2 mins. Popped the hood and it looked like it sat in the desert for the last decade. Obviously told the guy I wasn't even going to make an offer. He scoffed at me and said he'll sell it. I was just really confused why they would put very clean car in the description, seriously makes me second guess their entire inventory. Update: their rebuttal to my review solidifies that they are deceptive and overpriced, avoid this dealer!

I purchased a 1987 Chevy IROC recently. I noticed the vehicle on-line (autotrader) with no…read morepictures. I contacted the dealership and got a quick response with pictures and a carfax of the vehicle. Bruce did a nice job explaining the history of the vehicle and I purchased the car without putting eyes on it as I live near St. Louis , I did have a friend near Pittsburg take a look at the car. There were a few things that didn't work as the car is 31 years old, however in great shape with only 23k miles. Bruce shared that information with me and the dealership was easy to negotiate with over the phone and included delivery to my home in the price. My experience was very good and I would recommend this dealership and would consider purchasing from them again. Bruce thanks for all your help.

it was a fantastic experience from the moment we arrived, until the time we took delivery on our…read moreBentley. James greeted us and answered all of our questions. He was also very courteous and respectful. it did not make a difference that we were buying a used one, we were treated as though we were purchasing a brand new car. We would highly recommend the dealership in purchasing a new vehicle. Thank you to everyone who was involved in the purchase of our new Bentley. Vicki and Lee

Bentley of Pittsburgh, is a wonderful place. I first met these fine folks at last year's Vintage…read moreGrand Prix last Summer. I was invited into their tent to chat, and to feast on their fabulous buffet of food. They gave me several brochures and magazines about the Bentley line. Yesterday I stopped into the dealership to look at some of the cars they had for sale. Currently, they have several Continental GTC (convertible) models available, and also some really nice Bentayga SUV models. I couldn't decide between the black one or the blue as my favorite. Unfortunately, they did not have any "Flying Spur" models to look at, but that is probably too much of a car for me anyway. Thank you to Bentley of Pittsburgh for letting me look around, and treating me so well, both here, and at the event last Summer ... Big Cheers!!!!!

fast service great pricing…read more knowledgeable mechanics Dropped my car off in the morning and it was repaired and back on the road the same day

I have an older vehicle and am always nervous about taking it to a shop for repairs as I do not…read morewant to sink a bunch of cash into the vehicle. I took my car to Mount Carmel and was totally blown away by the professionalism and care shown to me. Keith is my mechanic and I am totally satisfied with his work and the prices are acceptable. I had my car back in record time and I've taken it back again for the yearly inspection. I so appreciated how pleasant Keith is to work with. He kept me informed and answered my questions so I could understand. I would refer Mount Carmel and Keith to anyone. I'm confident they won't be dissatisfied.

My truck broke down, and Shamar came really fast despite I was out of his area. He was really nice…read moreand even take us to the hotel afterwards dropping the car on the dealer. Outstanding service

I got dispatched Verona Towing via Good Sam Roadside Assistance. We had some frustrations with his…read moreGPS sending him halfway across the city and I have crappy hearing so we had a hard time understanding each other over the phone. But when he did arrive, within two seconds of popping the hood of my car he saw that some wires had been chewed through by an animal. He quickly did a patch job to reconnect them and my car was drivable (at least for the time being). We were both tired and frustrated and yet he still went above and beyond and did what was best for me and my car.

When I called in to the dispatch office the man (whose name I did not get) was very rude, but I…read moreneeded my vehicle towed so I ignored it and asked for a driver. Right after I got off the phone with him the driver, a nice man named Ryan, called me to let me know he was on his way and would be there in about 40 minutes. Not even 5 minutes after that I learned that I learned that I left my wallet at home. I called the dispatch office and told them the situation and that I needed to cancel the tow. I was then rudely told that I had greatly inconvenienced them and that there was a dispatch fee. Ok, understandable. What wasn't understandable was the fee was $50. The driver could not have been 10 minutes out and as traffic was, not far from the office. I asked what the fee included. The dispatch man (same one as before) rudely listed off a list of things. 1. fee for gas 2. fee for the drivers time 3. fee for CLICKING ON THE AD to call them. I told the man that I did not click on any ad and that I found the number online. When I searched for towing companies on the computer the number automatically came up and I called from my phone. He proceeded to tell me that I was wrong and had clicked on the ad and that it cost money to run the ad so I had to pay for it. I told him that I had no problem paying a fee because I did understand that I caused them an inconvenience but that I considered $50 a ridiculous amount. He told me I could pay it or he would call the police. He said that any call for service was a binding contract but I could try my luck with the police. I told him to never mind it because by then 15 minutes had passed and the tow driver was almost there and that I would figure something out. I ended up getting my vehicle towed and had to use my boyfriend's card. At first Ryan told me their card machine was down and that I should have been told that over the phone. (I was not) I convinced him to try it and thankfully it worked. The only redeeming quality of the whole horrible experience was that Ryan was very kind and acomidating. He was able to take $20 off my bill for the horrible service but all in all I would not use this company again.

I contacted Tag Towing and spoke with a customer service rep. I was told that the tow would cost…read more$185 plus $4 per mile. The destination was 7 miles away. I agreed. When I received the bill I was informed that I pay Tag Towing from their location to mine and from mine to the destination and from the destination back to Tag Towing. Additionally there is a $15 credit card fee. The bill ended up being $320. The dispatcher should have told me the fee structure when I called. Not good at all!

I sold my car and it was the easiest process ever. Filling out the paperwork online made the…read moreprocess seamless. Carvana lets you know what you need to bring to your appointment and the measures they need to take for the process to be completed. I was in and out within 20 minutes with a Direct Deposit on the way. Would highly recommend selling your car with them. They also offered me the highest than any surrounding dealership!!

I'm a little wary of shopping here. The prices seem high and my friend Karla had an issue. But…read moretheir website is helpful to use and explore. I can't find the model I'm looking for and I'm not sure why. I enjoy driving by and looking at their cool jukebox car building, but I would need a better reason to buy there. I've also heard stories, so make sure you get a mechanic to fully look at any car here before you buy.

Not only do they not help or take responsibility, they are rude and condescending…read more First issue: After I bought tires and had them mounted there, one was leaking. They said it was the valve and wanted to charge me to fix it. Second issue: said tires have a 60k warranty. They lasted only 30k. Although the tire website said to work with the place I bought them, Rt 8 service refused to help. They said no tire lasts 60k in PA. Told me to contact the tire company.

There a few times to rent a u-haul and state inspection. Staff provides fast and friendly service…read moreand the prices are very reasonable. Wipes recommend to friends and family.