I'm not one to leave reviews, but I wanted to make sure that this doesn't happen to anyone else. On…read moreJune 19th 2019, I inquired about a used Corvette for sale on Tom Henry Chevrolet's website. The sales consultant, John Taliani, was working with me on this deal. After confirming the vehicle was available for $30,000 I was told to put a $1000 deposit on the car to hold it. Within the hour I had financing approved and paid for an inspector to go out next day to confirm the condition of the car. After numerous calls back and forth, John concluded the conversation telling me that he wanted to see if the dealership could match or beat my financing. Within two hours, I received a phone call from the used car sales manager, Ross Caruso, only to find out that the dealership ended up selling the car from underneath me. With John not returning my calls, I called Ross back to try and figure out why they sold a car that was on hold for me. Ross told me that "because I was sending an inspector the next day, the car couldn't be marked as sold and deposits on cars were for customers that were serious about buying the car, but just needed to get everything worked out". This didn't make sense to me so I asked if I could speak to the General Manager. I then spoke to the General Manager, Corey Holland ,who immediately informed me that "there was nothing I could do about the situation and that's just how the used car buying process is". I told Corey that I didn't understand why the dealership sold a car that I had a deposit on. Corey stated that they don't accept credit card deposits from out of state due to Pennsylvania state laws (which is non-existent) and then questioned me on if I really gave John my credit card information. Long story short, they sold the car that I had a deposit on from underneath me and poorly handled the situation. I have bought cars from out-of-state my whole life and have never dealt with a salesforce that was so unprofessional and deceiving. Out-of-state buyers should be taken just as seriously as in-state buyers. Tom Henry Chevrolet should be ashamed for operating in the fashion that they do. The process of purchasing a vehicle is weighted heavily on having trust in the dealership and its people that you are working with. Tom Henry Chevrolet completely failed the consumer and proved that their profit is more important than the customer. This dealership has failed on their own mission statement with the intent of "being treated like family". I strongly urge anyone looking to purchase a vehicle from this dealership to consider my experience before putting your trust in them.

From sales to service and even the paint shop, everyone is extremely friendly and helpful. The…read moresales people and down to earth and don't force a sale on you.

I had the opportunity to work with Salesman Vince Parrucci and Sales Manager…read moreSamantha Fitzgerald at Jim Shorkey North Hills Chevrolet. Both were extremely friendly and helpful during the purchase of my new vehicle. Both took the time to educate me about their products and gave me the chance to ask many questions. All of my questions were answered and if they did not have the answer directly, they went to the appropriate personal to ask the question and get a response. I found them to be fair and honest and gave me the opportunity to read and review all the documents I would be signing. I highly recommend Jim Shorkey North Hills Chevrolet for your vehicle purchases and suggest you ask for Salesman Vince Parrucci and Sales Manager Samantha Fitzgerald

My family had a wonderful experience as Kylee and the team worked with my grand daughter to…read morepurchase a car within her 21 year old budget. Kylee was great as she found a very nice car and guided the process seamlessly. Thank you all for your professionalism and guidance.

I want to start off by saying I think Krebs is great. I also…read morewant to say that I literally live 10 minutes away from there competition jim sharkey. Everything from salesmen to customer service to service has been an overall great experience. My salesman helped me find the exact make and model car I wanted. I ended up getting a 2025 Jeep Grand Cherokee L Limited. They went and got car which was 300 miles away at another dealership. I had an issue with the if hub and while they were waiting for part they gave me a brand new jeep grand Cherokee as a loner. This might not sound so great but try getting a loner at jim shorkeey. I give them 5 stars overall. Everything was great and had not one single issue. I would highly recommend Krebs for all your cars needs.

Krebs has been nothing but great to deal with. From the sales experience to the service we have…read morecontinued to receive throughout our vehicle ownership---they have been extraordinary! Thanks Krebs you're the best!

Wasted all day going back and forth finalizing things for a car purchase. Price agreed upon and…read morejust wrapping up financing. Once everything was provided, got a text saying the car was just sold to their "sister" location. Typical car salesmen. No ethics. No morals. Avoid this place.

What a terrific experience!…read more After having had a horrible experience with Rohrich Cadillac, I thought I would give Mercedes Benz a try to see if the service and product was better. I was blown away by the Mercedes product and by the customer service experience at the dealership. Lyndsie was our sales person and she is professional, knowledgeable and easy to work with. She found the vehicle that I wanted and had it into the dealership and ready to go in under 1 week. The purchase process was easy and the employees take all the time you need to make sure you understand everything! We will be back again!

It's worth the drive from NE Ohio to go check out some of their cars. I had a great experience…read morewith Joe and my car passed E-Check in Ohio with no issues. Very nice car... fair deal.

From the owner: We have a nice selection of clean used vehicles with warranties,and offer bank financing and take…read moretrades,extended warranties are also available.Check us out at www.harmonyjunctionautos.com .

I have been using Key for many years. I bought a new Lincoln LSC from them in 85, 60K miles later…read moreit started acting up. Was at many places and Ford/Lincoln told me I had engine blow-by and told me the car was junk. Stumbled upon Key's repair service when a guy named Jim Jimmerson started working there. He took my car for a 5 minute ride and told me it was a $40 sensor. Air Intake?? Anyway, problem fixed and I drove my beautiful LSC for 13 more years. Love love them all. Todd, Dana and Jim. They won't screw you on repairs!!! I did sell my LSC to a guy who gave it to his teenage son.........I missed the memorial service!!!!

My car had been to many garages trying to solve my problem, hesitation..transmission shifting…read morewildly. Then I took my car to the service department. at Key. Jim took his time to research the problem. The fuel injectors..were worn.. my car has 189,000 miles on it. But now my car runs great. Thanks Jim for fixing my problem.

This was literally the best experience ive ever had buying a car. The sales guys went above and…read morebeyond my expectations. Got a great car at a great deal and at the best rate. I highly recomend this place to anyone looking for a car. I drove an hour to get the car and it was well worth it.

Couldn't be happier with our purchase! Easy to deal with and awesome selection of cars, trucks and…read moreSUV's. I'll be back for sure!

I purchased my 2012 Jeep Patriot from Monroeville Cochran in Jan of 2015. The buying experience was…read moreeasy and quick. No long waiting at the dealership. The best experience I have had. Warren was a great help to. When I purchased the vehicle it had a slight squeak. was told that is normal in Jeeps me and my husband did not think much of it. However in coming months the noise got really bad, made an appointment with the Jeep dealership owned by Cochran in Natrona heights. After arriving the service tech came out to the jeep pushed down on it and said yes that is not normal. He also told me that my jeep was out of warranty and I would probably be looking at about 45-90 dollars. If anymore he would let me know. After taking the jeep apart they found the issue and stated it was an arm control that goes into the bushing and the passenger side is worse than the drivers side. He quoted me the price to fix of 301.00. I stated to him I really do not think that it is fair for me to pay for something that had already started to be an issue when I purchased the vehicle. He asked me were I purchased the vehicle and I told him Monroeville Cochran. He said he would call over there and talk to someone and see what he could do. After speaking with the big manager from Monroeville, he told me that Monroeville is going to cove the expense to fix not one of the arm controls but both. That to me was a blessing and shows me that Cochran really does care about their customers and goes above and beyond to make them happy, I really appreciate the great customer service this type of service gives a business returning customers and customers recommending them to go to Cochran to purchase a vehicle. I just want to say thank you and I will be a returning customers for years to come and recommend to my family and friends for the buying experience. thank you Desiree Parsons

We had a really frustrating experience with Cochran, particularly with the finance department…read more Taylor Brown added warranties to our contract that we never agreed to. To top it off, we found out that they were video recording our conversations without my permission, which we found quite unsettling. It's now been three months since we canceled those warranties, and we still haven't received any refunds. We've sent numerous emails and made several phone calls, but we haven't heard back from anyone. It's been incredibly disappointing, and we would urge others to steer clear of this dealership.

Anwar is so great. He did an amazing job. Highly recommended. I will definitely return again.read more

I found my car on marketplace. Being 69 years old and a lady concerned I might have been taken a…read morechance .. however I went with my gut feeling and took an Uber into Pittsburgh to see the gem of a car I saw in photos. While I was there I was treated like my purchase was important to them. I mostly worked w Z but Sam and all the others were so kind. There was a little pulsating in the steering wheel when I applied the breaks. Z said no worries we will take care of this. I bought the car right then and then took it to my mechanic. Saw a few little minor things and I told Z and he sent me the money to repair. Not only that , I had then to take the car to a notary that was a few miles away and the notary also said how wonderful they were to deal with. Good guys she said. While I was there another customer was there also buying a car. He said he had purchased 3 cars from them. I said I was concerned about buying a car from a used car dealer. His excate words were "they'll cover you likeca blanket " and they did. I couldn't be more pleased!!!!