I found this place by doing a quick search for urgent care clinics nearby with positive reviews…read morebecause I couldn't get my son into his pediatrician to get checked for an ear infection. My son has several behavioral issues that make going to any doctor a nightmare usually... But this place and the staff surprised me over and over with how kind, patient, welcoming, confident, and accommodating they were toward me kid and his needs. I'm so used to providers misunderstanding and/or mistreating my kid that I was truly shocked by how awesome they were. Turns out he didn't have an ear infection, but even the doctor who examined him was simply AMAZING working with him. Patient, attentive, respectful, curious, playful, and supportive. He didn't judge me for bringing him in, or act like we'd wasted his time. I seriously wanted to hug him at the end, lol. I wanted to hug all of them! Thank you all at the clinic for your kind and thoughtful care. It meant the world to us. :)

Hollywood Walk-In Clinic was truly amazing. Linda at the front desk, technician Savanah, Dr…read more Enrique, and radiology tech Alessandro were all so kind, sweet, and professional. From the moment I walked in, the staff made me feel comfortable and cared for during a stressful time. Dr. Enrique was especially kind and thorough, and I really appreciated how attentive and reassuring he was throughout the visit. Everyone I interacted with was patient, welcoming, and genuinely compassionate. I'm not happy about the injury, but I am so glad it happened near this clinic. Thank you all so much for your care and kindness! Broken finger ouchie!

My son recently got hurt playing soccer and we were able to get in to be seen fairly quickly. Once…read morewe checked in, we waited about 15 minutes before they took us back. From there, the waits were maybe 5 minutes between the dr coming in to when he was taken for X-rays. They were great with making sure he was a comfortable as possible and answered all my questions and concerns. Would highly recommend AFC. Tip - check in online so your wait isn't as long.

There is no doctor. I went there with an ear infection that had also gone into my eyes. Walked in…read moreand no one was waiting. Young lady at the window was nice. Filled out paperwork then waited and waited over 45 minutes. Paid $199 as I don't have insurance. Was finally brought to the back and a nice lady took my vitals and brought me to an exam room. All the exam rooms doors were open. I was the only one there. Waited 15 more minutes. A young man came in and said he was a physicians assistant. Ok well I'm here now so. We talk for one minute then he starts the exam. He looks in my ears and says I need lavage. Weird because I do that every couple of months. He stops the exam and says he'll be right back. Another 15 minutes later he says yes I need that and it's an extra charge. He wouldnt tell me how much. So, I asked if I could shoot home real quick and do that myself and come straight back within the hour. He said if I leave that's the end of the visit and would have to pay again. I said, jeez it seems like you guys are all about the money here. He steps toward me and says "don't even go there". So after paying $199 to see a doctor, now I have a PA telling me I can't question why I got a one minute exam and they want more money. He wouldn't check my eyes, he wouldn't check the rash on different parts of my body, he wanted more money and I wasn't allowed to question that. He said it in a mildly aggressive way. He never even told me how much more money this would cost. That was enough for me. I walked out and told the lady in the front I felt like I was ripped off and I expected my money back. I did not get a refund and this money grubbing corporation had texted me that someone would contact me for a resolution. Almost a month later and nothing. This is a test case as to how our healthcare system is totally broken. I went to an urgent care in San Fernando and met Dr Parray. $150 and a 5 minute exam and he prescribed ear and eye drops, and a cream for the rash that did the trick for me. He called me 2 days later to follow up with the treatment. He's a nice older doctor that has seen it all and cares for everyone he sees. AFC doesn't even have a Dr they have an aggressive PA and they only care about siphoning money from your insurance company. Don't waste your time or money.

Dorcas was very helpful and made my appointment well worth the visit! This location was easy to…read morefind and not overly busy with friendly professionals.

The year is almost over and so it's time for Health Insurance renewal…read more And getting an appointment for my PCP is not favorable at the moment. The next appointment available online was January 2025. So I decided to make an appointment for this clinic that is care provided by Kaiser Permanente. It is manned by NP and LVN. Checking in is a breeze. Both medical personnel are professional and have the ability to handle the job well. Recommended.

We came here for my daughters Covid vaccine and both doctors we saw were very nice and nurturing…read more Once we got in the room the process was quick but the first time we went it took over an hour to be seen even with an appointment. Asking a 2.5 year old to wait over an hour was hard but the doctor explained they double booked her and was nice once we got in the room. We have one more shot to go and I hope the doctor we see is just as great as the first two.

I had an appointment for 3:30pm for a TB test reading, which would take 1 min to read. I arrived at…read more3:22pm to check-in. The clinicial for that day (Miriam Lewis NP) decided to take a walk-in patient before me which took more than 30mins to finish. I had an appointment and she decided to see the other patient first, who probably came a few mins ahead of me, who had no appointment. My case could easily take 2mins max, I just needed her signature for the TB test form. Instead, she decided to make me wait more than 30mins so that she can see a patient who had no appointment, that other patient was in for a general health exam. My case legitly took a minute to print out the paperwork. She saw me by 4pm. And the print-out was done by 4:01pm. She should have seen me 1st knowing that my case would only take a minute and I had an appointment. Then she could have seen the other patient who had no appointment and take her time to do the exam for that other patient. So basically my appointment was pointless. I still ended up waiting for more than 30mins. Wasted my time, came to work late. Thank you.

I found out my normal healthcare center i always go to does not provide covid shots so i searched…read moreon myturn.ca.gov for a local facility to obtain one. This clinic caught my eye since it was close and the reviews were great. I called and confirmed they took my HMO card before scheduling a same day appointment. The person on the phone was nice and provided all the information i needed and confirmed my insurance will cover it free. I went to the facility and they greeted me walking in and sign in was a breeze. I did had to fill out a first time patient form but i skipped the SSN and explained to her since i have insurance i shouldn't require it so she helped me skip that and once i was done; i waited like 5 minutes and i was let in by a girl named Leslie who gave me my covid shot. In another 3 minutes then i was out. She was very friendly and helpful. I was happy with my visit and plan to come back whenever i need any medical needs from them!

I waited at this clinic for 30 minutes just for them to verify my insurance. My insurance had been…read moreused earlier the same morning without any issues, but by the afternoon they claimed they couldn't verify it. After half an hour, they told me I'd need to pay an extra consultation fee of about $100, which I found completely unreasonable. I told them I wouldn't pay that fee and decided to leave. The front desk staff didn't even look up at me or acknowledge what I said; they basically ignored me until I repeated that I was leaving. Only then did they say, "Oh, I heard you." The whole experience felt extremely rude, and I think their system is really flawed. It was a total waste of my time, especially since I rushed over during rush hour. I definitely won't be coming back and I wouldn't recommend this place to anyone else. Additionally, when I tried to book the appointment online, they required me to enter my Social Security number just to process the appointment. If I didn't provide it, the appointment couldn't be completed. That's very unusual, as many clinics don't ask for a Social Security number at all. When I called to ask them to remove it, they said they didn't even have it on file. Overall, this place was a waste of my time and I wouldn't trust them again. Let me respond firmly to the points you raised. First, when I booked my appointment online, I was required to upload my ID and my insurance card in advance. The entire purpose of that should have been to verify my information before I arrived. It makes no sense that after I got to your clinic, you then spent a large amount of time re-verifying what I had already provided. This shows that your front desk staff is unfamiliar with your own procedures. In fact, after she confirmed with your manager, she admitted all she needed was the policyholder's name and birthdate--something that should not have taken 20 minutes if she had been properly trained. If you require uploads of ID and insurance cards, then verification should happen before the patient arrives--not after. Second, the claim that your front desk thought I was on the phone is nonsense. I told her twice that I was leaving and she ignored me. The third time I asked if she heard me, she finally looked up and said, "I heard you." That means she was deliberately ignoring me all along. It's extremely rude and unprofessional to pretend not to hear a patient who is speaking directly to you. Third, it is now December. If it were January, I might understand a deductible. But by the end of the year, it's impossible that I would have a deductible left. I had just used my insurance that morning with no issue. Your system is clearly at fault here, not my insurance. Also, requiring a Social Security number just to make an appointment is not acceptable. You cannot force patients to provide an SSN just to book a visit. Finally, I will not be spending any more time clarifying these issues or responding further. I wrote this review so that others looking for a clinic can see my genuine experience and decide for themselves.

Awesome staff and they are attentive to the needs of their patients. Thank you Dr. Long, Chrystal,…read moreJennifer and Royal for being so patient, nice and understanding of my needs even if I have so many explanations about my medical complaints and I have lots of questions to you guys! Lols Keep up the good work, professionalism and care you show to your clients. Thats what you call good customer service. Godbless you all and more to power to Exer Urgent Care - Calabasas..

Dr. Flashman took great care of my 7 year old daughter. The staff were kind and helpful. Thank…read moreyou.

Come here far too often, but Everytime i do i always get Nina and she's the best. She's extremely…read moresweet and kind and understanding. She's great with dealing with tough customers (as i had first had). Feel bad some customers treat the staff this way when they are just trying to do their best. But hands down my favorite!

I had an extremely concerning and unacceptable experience at this facility\. Based on what I…read morepersonally observed, I found the staff to be highly unprofessional, poorly trained, and lacking the level of competence and attention to basic safety standards that should be expected in any healthcare or testing Given what I observed regarding hygiene, staff practices, and the overall lack of professionalism, I was left questioning the reliability of the testing process and whether the results could be trusted\. I would strongly recommend that anyone considering this facility think carefully before going here, particularly if cleanliness,, professional standards, and reliable testing are important to you\. I personally would not feel comfortable returning to this facility or recommending it to others

I had a truly outstanding experience at Exer Urgent Care during my visit on March 12, 2026. Even…read morethough the clinic was very busy, the entire team remained professional, organized, and incredibly welcoming from start to finish. I would especially like to recognize Brenda, Maria Florenciano, and Dr. Carmelle Silveo for the exceptional care they provided. Each of them took the time to listen carefully to my concerns and made me feel genuinely cared for throughout my visit. What impressed me the most was that they did not rush the process despite the high patient volume. They made sure I received the proper evaluation and testing, while also explaining everything clearly so that I could fully understand what was happening and feel confident about the care I was receiving. Their attention, patience, and compassion truly gave me peace of mind. It is clear that this team takes pride in the care they provide and truly values their patients. Experiences like this make a stressful situation much easier, and I am very grateful for the kindness and professionalism shown to me. Thank you again to Brenda, Maria Florenciano, and Dr. Carmelle Silveo for going above and beyond. Exer Urgent Care is very fortunate to have such an amazing team.

I've been to Exer a couple times for myself and for my 4-year-old son…read more Today I wanted to do my due diligence and ask the very pleasant front desk person a couple questions before checking in to ensure that what we needed could be done at the location. Nurse Michael Scott, though he did not introduce himself, overheard the conversation and provided his insight. Did I get the information that I needed, yes. If this was a gas station that would be totally acceptable. I am a mother who is concerned for the well-being of her son, scared, deprived of sleep because our regular pediatrician is closed on the weekend. What I expected was the basic, kindness and warmth most doctors give, especially when a child is involved Instead, Nurse Scott was rude, short & condescending. If I knew how to correctly diagnose my son I would not be seeking help from professionals. What might seem to be basic information to you Nurse Scott may not be for the general public- so the snub attitude was unnecessary. Thankfully my son was out of earshot when you started to talk about anal sex and how that could likely be a reason for what I thought was going on with my 4 year old son. Lastly, it's about 9am Sunday June 28th 2026, you all have been open for an hour now. I hope by now you have warmed up and the next patients that come in do not have the same experience that I had. I pray that whatever you saw in us that was undeserving of an introduction of a doctor, understanding, empathy & patience changes.

Wow, I went to Dr. Partovy's office before and it was a very good experience. It wasn't a big wait…read moretime and all of the employees, nurses and doctors there, answered all of my questions and I left with no confusion. I am so happy that I found San Fernando medical Office. The type of care they give to their patients is very good. I recommend you go there. Dr. Partovy and the medical group is very knowledgeable and takes their time with their patients. Last but not least, they prescribe medications for you very quickly and give you good medical treatments and help you recover from an illness and become more healthier. Thank you for your time!

First of all, I want to start by saying that I am not a patient of this clinic, but my partner is…read moreand has been for several years. She says "Everyone there is so helpful and amazing. They really take their time to get to know what's going on with you and don't make you feel like you're crazy for feeling like something is wrong. I've been coming here since I was 5 years old, and never had a bad experience. I love them so much!" Thank you for taking care of my partner!

Took my mom here after being denied from Exer urgent care due to a minor head injury from a fall…read more VIP urgent care took good care of my mom, they stitched her right up and everything went fast and smoothly. Go here if u want to be taken care of and seen fast! Love this place.

Stopped by for a quick prescription, paid $200 cash for a visit just to get a prescription…read morebasically and even that turned out wrong - when I got home after picking it up at the pharmacy I realized that the pills I've got are different ones that the doctor suggested. And of course I already paid for them and opened the bottle before realizing the name is different. So now I have to wait for the doctor to fix that, then go to the pharmacy again and pay again. I don't know how is this possible to mess up with just writing a prescription form and the doctor Nikjoo did just that Zero stars if I could