I've been in this store a few times looking for furniture. Not once did anyone try to help me or…read moresee what I needed. After wandering around for a while, I give up and go home. I have given up on this store. Not sure how they stay in business.

I purchased an end table and cocktail table in Aug. Delivered in Oct. but in December, the surface…read moreof end table started to crack with a slight raising. They picked up the defected items and issued me a full refund due to the items no longer being manufactured. After waiting a month for Customer Service to tell me what they would do, my salesperson Harry reached out to the owner and got it resolved for me. Thank you Harry. This was the second purchase I made at this store and wouldn't hesitate to shop here again.

This is by far the best furniture store in the Detroit area. They have a wide variety of high…read morequality merchandise that you will not find at most of the other stores, especially the big box stores. The 2nd floor has a discount area with great deals on sofa's, chairs, etc. Frank, Cheryl, and the entire Metropolitan team were excellent to work with, providing updates to our order along the way. My mother has been coming here since the 1950's and I can see why. We are already selecting the next room to update and will not consider going anywhere else.

This place is interesting!!! They are super nice originally to get your business. Then when you…read morepay, things take a different turn! Something was wrong with a piece of furniture I received. They told me I was welcome to return it (such an inconvenience). Never offered to fix it or repair it. Frank and his wife were rude about the whole thing. I and several of my family planned to buy a lot more furniture there, but not after that experience. They lost any future business from us. Customer Service is a must! Thought this place provided it but was wrong after our purchase went thru.

This location is newer than the one on telegraph but I've been going to Gardner White forever now…read moreand have always been treated with respect and got some good deals also. Just recently ordered a nice couch set for my living room and I'm very happy with it and I got the warranty with it to get it treated twice a month

was roaming around the other day and was approached by Al. he told me everything he knew and was…read moresuper helpful in my process to furnish my house. If anyone is trying to get major details when furnishing, Al is very helpful and had great value.

USE EXTREME CAUTION!!!!!!…read more Purchased a refrigerator in late August of 2022 and the refrigerator is completely broken now. Just 5 months later. This company definitely sold me a bad refrigerator or it was damaged in transit to me. The owner or employee (whatever he is) Germaine is very unprofessional. Tried to sale me another broken refrigerator for $200 and that was not acceptable to me. There is absolutely nothing me or my 5 year old daughter could have done to make a refrigerator completely malfunction. It was broken when it was sold to me. They told me my power could have went out, but that is not what caused the refrigerator issue. The DTE Repair Tech stated the compressor is bad and 9 times out of 10 it is due to the refrigerator being laid down during transit to my home. My power has never surged in the last 5 months. I would know because I work from home. Overall HORRIBLE experience. I always try and support small businesses, especially when they are black owned. This just left a bad taste in my mouth. I HIGHLY recommend having someone inspect your refrigerator, if you are going to purchase from them. They sold this to a young black single mom and now I can barely feed my child due to not having a refrigerator, YET AGAIN. I think the company knew it was broken and sold it anyway because I am a female and we are mostly taken advantage of when it comes to this type of stuff. BEWARE!

From the owner: Here at GB Appliance Outlet we carry refurbished Refrigerators, Stoves, Washers & Dryers & Deep…read morefreezers. Along with Brand New Mattresses, Adjustable bases, Custom T-shirts (long & short sleeves). Toys, indoor and outdoor furniture & much much more Plus no credit check financing $0 to $40 down.. Free delivery for orders $999 & up..

I had a Very Good experience w/ the salesman Rick, at the Monroe St. Store, Very Knowledgeable, I…read more knew what I was looking for....and I was able to get a refrigerator that I wanted. Next appliance I would need, I will go back there, and work w/ Rick....another reason to Buy Local.....you know they care the way you are treated verses the Big Box Stores. Thank You Rick! So yesterday my Fridge was delivered by Derrick and his helper....They did an excellent job, took out the old one and put together the new one....So Very Respectful and Knew his stuff with Putting it all together, and answered my questions.....Also so careful Bringing it in and taking out the old one...carefully taking off the front door....Excellent job!!!!!! I also know if I need something down the road concerning my appliance, they will make it right.....that also Means Alot to me. So THANK YOU DEROUCHERS!!!! And Rick, and Derrick and your helper. I will gladly recommend you to others!!!! Angie L.

The delivery men were excellent and careful getting into the house with our new chair. They set the…read morechair up and showed us how to use the remote for the chair, They placed it where it belonged in the living room. The overall experience with this crew was excellent.