professionalism, friendly and knowledgeable. good people local and easy to find .I recommend them…read more! for what its worth someone always has some bad shit to spread don't make it true

After 3 years of using this repair shop that provided good workat fair prices the last oil change…read moreon my 2003 Road King increased to over $300! I'm back to my former shop. I figured another shop would be good, guess not!

The owner of this company is a major scam artist, I paid his other shop Finger Lakes Harley to put…read morea big bore kit in my 2007 ultra and the very first day I got it back a cylinder went, they wanted me to leave in in an area that wasn't secure just for them to pick it up the next morning instead of coming and getting it right then, well that was my first time I had another three times back to fix this issue and it was never fix mitt of fact I paid them to put parts in my bike because they said that was the issue and it wasn't, needless to say I took is somewhere else, then I had a major wake up call, these idiots put a 103 stick Harley parts instead of the 107 high performance parts I paid for, I tried several times to have them do the right thing and just pay the bill where I had it fixed right but the only thing they wanted to do is pay for the 107 parts not the labor, these idiots expected me to bring it back a fifth time. so be aware of they are scum and very very good at stealing your money, I've tried to get a lawyer but I can't find one to take my case, it's fraud, plus finding out that the runout on my crank was 15k and destroyed two oil pumps but they want to blame me.

The crew here at Performance are excellent. They gave me…read moreeverything I wanted in a bike. The luxury of a bagger and the power to make riding fun. My 2017 Ultra Limited is a real head turner.. Thanks Performance

I brought my very sick bike which I had recently purchased to KLS with the intention of storing it…read morefor the winter. The owner, Keith agreed to that for a very reasonable fee of $200. I asked if he could give the bike a looking over and we agreed on a plan to work on making my bike road worthy again. At every step along the way Keith Answered every question I asked, and was upfront about each challenge that presented itself. I have interacted with Keith enough to know that he is very knowledgeable and skilled at his craft. His pricing is very fair and I couldn't be happier with the work he did on my Sporty. To People who complain about lack of communication and long wait times....Theirs an equation here folks.....If he answers every call immediately,he isn't working on YOUR vehicle. His is a small business and has to be careful of who he trusts as hired hands, as he has been burned before. Keith is an honest and hard working guy who does the job right. I'll be taking my bike their again when the need arises.

From the owner: KLS Auto & Cycle Care puts you back on the road by providing reliable diagnostic and repair…read moreservices for motorcycles and cars to the Syracuse, NY area for over 18 years. Not every mechanic specializes in motorcycles. Take your bike to the experts at KLS Auto & Cycle Care in Syracuse, NY. We offer you reliable motorcycle maintenance and repair services. We have the skills to keep your bike running its best. We can repair foreign and domestic models.

Absolutely the best auto repair shop in the area! The work here is amazing and priced…read moreappropriately! Customer service is second to none!

Speaking from the standpoint of an Enduro bike owner who had his 78 Yamaha DT125 inspected this…read morepast spring at Preferred, I would like to highly reccomend to any Dirt Bike owner that he (or she) do business with Preferred Powersports. They know threir "stuff" and it's always done professionally!

I made an appointment a month in advance for three recalls, they had my vehicle for over two weeks…read morebecause they didn't have all the parts, I also had an oil change and an inspection, they charged me an hourly rate of $160 an hour and said it took them an hour and 23 minutes to do an oil change and inspection, my bill totaled $299.34, I reached out to the owner, Shawn, thinking it was a mistake, he was a complete jerk who got very upset and told me that he was the cheapest around and this is in fact the best price! He is very wrong. Please do your homework check around. There are many many places much cheaper. I would never ever recommend taking your vehicle to this place.!!!

Awesome customer service!!! If you are a motorcycle rider, this shop is the absolute best in the…read moreUtica/Rome area. They have earned my business now and forever. Let them earn yours! MGC

I highly recommend TNT Sport Cycle in Whitesboro, NY! 3 of us were riding Super Adventures across…read moreAmerica and needed an oil change to continue our trip, but it was Memorial Day Weekend and everything was closed. TNT left us a case of oil, a catch basin and an oil drum to recycle the used oil even though they were closed. That is going above and beyond even though he knew we would probably never be repeat customers since we are from California. Thank you TNT!!!