The old backdoor was, kind of, a joke, because it didn't really close and cold wind could come in…read moreeasily and one could clearly see that was extremely outdated. I contacted "American Thermal Window Products" and wanted to get this house project rolling before 2022 came. Unfortunately, due to labor and material shortages, I was informed the door installation would be at least a three-month wait. Hey, that wasn't the company's fault and I always received a good service and prompt responses from the office. Nick was assigned to get in touch with me for an estimate. Nick and everyone else in the office were very friendly. Nick explained everything about the estimate (free in-person estimate) and answered any questions we had. He emphasized that everyone involving with the installation process worked for the company. With that being said, there would be no third party contractors hired off the street! I understood the virtue of using the company employees. I have been part of the gig economy for some times. I wouldn't say the contractors wouldn't do a job, yet there could be a lack of accountability on their part of work certainly. In late February 2022, I received a voicemail from Linda and immediately called the office. She scheduled the installation date for me and provided an arrival window. The crew came in prepared within the window and was ready to work! The installation was rather quick. The cleaning was thorough. Everything was painless. The crew leader told us that adjustment could be made if there was a need. That door...let me tell ya...was a godsent. It helped conserve the heat. It did have an energy-star icon, for those who are into the energy-efficient appliances. It is also esthetically pleasing. Overall, I'm very satisfied. I'm going to inspect the windows for the rest of the house and to see if I can get "American Thermal Window Products" involved again.

If you do decide to hire this company,DO not buy that 'we'll do anything to make you happy '…read morenonsense.If they offer anything for free,go not take it unless it's written/added on the contract. They changed the window trim, because of a terrible job with caulking (trim was not in the contact ) it came out poorly and they will not fix it.This company was a headache from the beginning.

Once again after going through a few contractors and businesses. Alex was the most responsive and…read morequick to help. I needed an exterior door replaced for my garage and my sliding patio door. I had purchased them and within a week Alex was there with his team to help me out. Within a few hours both doors were installed and in great working order. This is the second job Alex has done for my home and I will be reaching out again for future work. If you are looking for quality work at a great price then this is the business to go with.

I called Oleksander at Alex Star Service for a fence repair after heavy winds damaged my fence. He…read morewas at the house with an estimate in an hour and began work the same day immediately after procuring the supplies. He bettered two other estimates. The repairs included replacing a a broken cedar gate post with treated lumber and replacing two capping boards that had blown off. I would call him again.

Dan is the best! I was first impressed by his ability to communicate with me about my project. It…read morewas a reflooring of one room and refinishing of the rest of my unit--without a move-out. Dan was ever patient and considerate. He is quite a perfectionist, as well, not taking shortcuts to get it done. My newly finished flooring looks beautiful. Pricing was consistent with other bids.

Costello home service did a great job today at repairing my back door bilateral side frame. they…read moreare professional and know exactly what is the problem when I called them. Dan and his partner came same day, got the job done efficiently. they also provided consultation on related issues and preventive measure. highly recommended!

Ken continues to do amazing little projects around our house! Fair price and quality work, he…read moreinstalled a garbage disposal for us recently and it's flawless! Can't recommend Ken enough!

Amazing response time, repair work, and was very kind to us. We're so lucky we found you. Thanks…read morefor reaching out!

We were in the market for a new patio door because our dogs had done a number on our old wood door…read more We worked through 3 different quotes and ultimately decided on Thermalcraft. Barry understood our needs, the price was less than some of the other competitors but not so much that I worried about quality. From ordering the custom door to the date of install was only a couple of weeks. On the date of install, Nick arrived early and got right to work. The door was installed, looks great and Nick did a great job of cleaning up. I had a question about the door the next day and Barry came out and cleared up that question in minutes. We will definitely use thermalcraft in the future!

Our windows were replaced just as the weather was getting cold. From the initial meeting with Barry…read morefor the discussion and quote to the installation, the process could not have been better. The installation and clean up was second to none.

Jason was hired to redo our basement shower. He did an amazing job! He was willing to hear my ideas…read moreand brought it to life! He knocked down the wall for me and moved the plumbing with copper as requested. He was very reasonable with the price and got the bathroom done within our deadline. An issue came along but he fixed it along the way like a leaky pipe. He wants to make sure things are done right, which I appreciated! The painting was done by me so ignore that lol

Jason Mitchell is a con man. He bragged about his ability and boasted about being bonded. He took…read moremy money and abandoned the job without completing it. He didn't level my floating floors before tiling (which was stipulated prior to signing the contract) and all of the tile work is unleveled and has buckling tile. The mortar is cracking and popping up. When I reached out to him for warranty repairs he told me to take it up with his attorney. I spent over $13k on a tile job for 4 rooms and I now need to have it all removed in order to have the floors properly leveled. He has no business being a contractor and I highly suggest you avoid him at all cost. My attorney has recommended that I look into a class action lawsuit against him. Edit: reply to Jason's response. Please do not believe the lies Jason has responded to my honest review of his tile failure in my home. 1st: The job was abandoned in June of 2019. 2nd: He refused to complete the job because I made the mistake of paying him the majority of the payments early after he presented a sob story about not being able to cover his pay roll. This was pre grouting before we noticed the tile was laid uneven. 3rd: I remained calm and cordial with him through the 2 months. I provided photos of the numerous areas that were unacceptable and unprofessional done. He always guaranteed he would correct the issues and never did. 4th: He refunded me $1000, not $2k after I threatened to take him to court for abandoning the job. I never signed any post agreement with him. He was supposed to create one for me to review and he never did. He must be confusing me with another victim of his. 5: I'm the one that pointed out the floating floor was not properly leveled and he tried to repair the sections after he had already laid uneven tile. His attempts made the floor more unstable. Before I signed the contract with him he guaranteed my floors would be leveled. 6: I had found a few bad reviews regarding His work prior to hiring him and he provided the same type of lies he used in response to my review here. 7: I was contacted by a former employee of his that told me my floor would start to fall apart after around a year because of Jason cuts corners. & that Jason has a history of scrubbing bad reviews with Angie's List and Yelp. 8.I turned down his initial bid as it was extremely high. I was going to hire Luna. Jason lowered his price in his bid in order to win the job. No terms were changed for the work to be completed and he guaranteed the work to be on par with Luna. After his poor craftsmanship became apparent he made a remark that he did level the floor because he lowered his price. Please note prior to the contract being signed we specifically discussed how the floor being leveled was to be included. (Not the basement floor, the main level were the tile us all falling apart now). He even made the remark "floor leveling us automatically included as it's part of properly tiling". 9. Protect yourself and find another contractor.

They are very efficient. One of the employees by the name of Sean came to fix our door and got the…read morejob done in seconds. He was very professional

Very professional and friendly. Asked for pictures and video of the door before coming and he…read moreexplained what the issue was and how he can fix it. Came after a couple of days and completed the repair. Will definitely use again in the future.

Israel was great to deal with. Great communication and very prompt…read more We had some flooring that needed to be fixed/replaced; as well as, new drywall for the ceiling. They did a great job, and were also very flexible, and accommodating. Very happy with the results. I would definitely recommend Israel and his company.

I used Sheet Rockers for ceiling repair, painting, and to lay laminate flooring in a rental…read moreproperty. The finished project was completed timely, costs were appropriate, and most of all - it looked great! I recommend this business and will be using them again.