Cancel

    Open app

    Search

    Roche Bobois

    2.7 (7 reviews)
    Closed 10:00 am - 7:00 pm

    Roche Bobois Photos

    You might also consider

    Recommended Reviews - Roche Bobois

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    terrible customer service. defective and poor workmanship products. go elsewhere as there much better options beyond these charlatans

    Business owner information

    Photo of Roche Bobois

    Roche Bobois

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A P.
    0
    18
    2

    4 years ago

    Business owner information

    Photo of Roche Bobois

    Roche Bobois

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    bad customer service and arrogant staff. product is not good quality. overpriced for what it is

    Business owner information

    Photo of Roche Bobois

    Roche Bobois

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Roche Bobois

    Roche Bobois

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Roche Bobois

    Roche Bobois

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Roche Bobois

    Roche Bobois

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Ami L.
    25
    2
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Roche Bobois

    You might also consider

    Carpets 46

    Carpets 46

    4.9(139 reviews)
    6.5 mi
    Family-owned & operated
    57 years in business

    From my first phone call I knew I was speaking to a trusted company who knew what they were doing…read more Luke, the owner asked me questions to understand what I was looking for, how much I wanted to spend and gave me suggestions I never even considered based on my responses. I went to his store and he showed me what he thought I would want, again based on just our phone call and he was on point. He then came to schedule a home visit to measure it and then it was installed. The installers were professional, on time and did a fantastic job. The best part is that it was completely affordable. The entire experience was truly very enjoyable because I truly trusted them from the beginning. Thank you Luke and team for a really great job. It's almost like we have a new home. I would recommend Carpets 46 100%!!

    Stay away. Poor quality hardwood flooring. Poor installation resulting in unsightly gaps, uneven…read moreplanks, creaking, and visible nails/staples. Owner blamed environmental factors none of which were explained as a possibility and never acknowledged that the installation was substandard. All of this resulted in great financial loss. Stay away.

    Photos
    Carpets 46 - Have a home theater room. Need something just simply super plush and soft. Need to add some sound deadening. 
Easily achieved.

    Have a home theater room. Need something just simply super plush and soft. Need to add some sound deadening. Easily achieved.

    Carpets 46 - Have an old wood floor, Carpets 46 can rejuvenate them to practically new!

    Have an old wood floor, Carpets 46 can rejuvenate them to practically new!

    Carpets 46 - Carpets 46 specializes in custom step runner

    See all

    Carpets 46 specializes in custom step runner

    Safavieh Home Furnishings

    Safavieh Home Furnishings

    2.4(41 reviews)
    3.9 mi
    $$$$

    Poor customer support. Would not recommend, low quality items. Expensive for ikea like furniture…read more Table top came damaged in box, contacted customer service and since not in stock cannot replace or exchange.

    Dear Safavieh Customer Service,…read more I'm writing to share my very disappointing experience with the sales associate/designer named Debbie at your Livingston, NJ store. I visited the showroom in January 2025 and was introduced to Debbie (unfortunately, I do not know her last name). She explained that for her to provide in-home design services, I would need to commit to purchasing at least $10,000 in furniture or place a 10% deposit of $1,000. Per her request, I provided my credit card information. I did take her design suggestions and ended up purchasing over $20,000 worth of furniture. Debbie assured me that everything would be delivered within two months, and she also promised to be present at each delivery to oversee the process. Unfortunately, she did not follow through on her promises. For the first of several deliveries, she contacted me on the day of and said she wouldn't be coming due to traffic. While I understood the situation, it was disappointing. More frustratingly, the delivery of a sofa chair and king-size bed took nearly three months. During this time, I had no proper bed and was forced to sleep on a sofa bed. The sofa bed was a floor sample, so thankfully it arrived quickly, but I expected much better service and communication given the scale of my purchase. This experience has been stressful and frustrating, especially considering the cost and expectations set at the beginning. I hope you take this feedback seriously and look into improving the customer experience and follow-through at your Livingston location.

    Photos
    Safavieh Home Furnishings
    Safavieh Home Furnishings
    Safavieh Home Furnishings

    See all

    Baseer Oriental Rugs

    Baseer Oriental Rugs

    4.8(17 reviews)
    17.4 mi
    $$$
    Free estimates
    Walk-ins welcome

    I took three Persian rugs to this store for cleaning. Two came out fine, but one was returned with…read moreripples (see picture). I left the rug on the floor for a few weeks hoping the ripples would settle, but they did not. I asked Baseer to take a look and fix the issue, but he denied that the rippling had anything to do with the washing--which is simply not true, as the rug was perfectly fine beforehand. He then charged me an additional $175 to "fix" the rug, but he was unable to do so. The rug still has ripples, and now it is also stretched out of shape (see pictures). When I confronted him about the poor quality of work, instead of taking responsibility, he repeatedly accused me of lying, raised his voice, and even said he never works with people of my background and nationality. This was despite the fact that I had already paid for his poor service and was only voicing a legitimate concern about customer service. To be fair, Baseer's prices are reasonable, but that is probably the only positive thing about his business. Unfortunately, the rug in question had deep sentimental value for us, and now it has been ruined. All he did was accuse me of lying while charging me for services he did not properly deliver. Absolutely terrible customer service. Stay away at all costs.

    My experience with Baseer has been nothing but superb -- because of his professionalism, his focus…read moreon serving his clients, his talents and the quality of his work, and his reasonable pricing. It all started when Basser answered his work phone at 9pm on a Friday night two weeks ago (I had planned to leave him a message). He took my info and called me back the next morning, as arranged. When Baseer came to my home the following Monday afternoon, we focused on two rugs - a small silk handmade Turkish that was in need of deep cleaning only and a 50-year old, 9'x14' green and ivory Indo-Chinese medallion rug. This rug was severely and unevenly faded, had damage on a small border area due to resting under a heavy upholstered chair, a few 1-inch "pock marks" in ivory areas of the rug, and badly "eaten-up" and uneven fringe. . He worked with me on an approach that would bring the large rug back to life - stunning and "whole' but, per my preference, showing small imperfections of age. And would keep the price in a range I was willing to spend at this point in time. After showing me some interim pictures post-repair, I realized it would be insane not to spend a little more to re-fringe the rug. Both rugs were back on my floors the following Monday afternoon and laid down by Baseer and his lovely wife, Veda. Already, I've gotten several "ooohs and aahs" from the small number of people who have seen the rugs. Baseer left last Monday afternoon with one more rug - a Chinese English Garden woolen runner that hadn't been cleaned since I bought it in 1991/92. The pictures Beseer sent this morning, after it was cleaned, show such bright colors that it almost looks like a different rug. And it also looks new, since he also re-fringed it. In addition to being a delightful individual, Baseer is very knowledgeable and talented (he does some of the detailed color restoration himself). He loves his work, has a sharp and artistic eye, and believes that he does well when his work makes his customers happy. All this at very fair and reasonable prices. What more could I ask for?

    Photos
    Baseer Oriental Rugs
    Baseer Oriental Rugs - Fine quality Silk &wool Persian Tabriz rug size 8x12

    Fine quality Silk &wool Persian Tabriz rug size 8x12

    Baseer Oriental Rugs - Antique handwoven Persian Herize 7x10 on sale now.

    See all

    Antique handwoven Persian Herize 7x10 on sale now.

    Roche Bobois - furniture - Updated May 2026

    Loading...
    Loading...
    Loading...