Very poor customer service here. Got to the register I…read moreexplained to the lady that I would like to purchase an item and pick up my order. She asked for the info and then said the orders were closed. I told her that couldn't be since it says ready for pick up. She said they're closed. Another customer walks up, she takes them without resolving my discrepancy. She shoos for me to move over. I'm looking at her like "i'm here, help me". She started to take a second customer when I asked her what's going on with my order. Then she said she had to get a manager. The manager comes and goes to check for the orders. She comes back and says one of the orders is from September. Idk where she got that order from. I showed her the number, she went to check. I was standing for a while waiting for answers. The original sales worker said they're packing your order and she left for the day. She never rung me up, never resolved my original issue. I continued to wait a while for my order. Another associate asked to help me and he checked and they weren't even packing it. I was in this store more nearly 30mins waiting for my order. I'm very disappointed at the customer service I received. The lady was not very friendly. She was even terrible to someone else who questioned the pricing. She has a very dismissive demeanor. I was not happy with my experience today.

Come on Yelpers show Crate & Barrel some love. This store is such a perfect place for some…read morehousewares but above all kitchenware. Really enjoyable shopping here and super friendly people always.

bought beautiful bedroom furniture from Patrick and service…read morewas great and love the furniture. Definitely reccomned

I have since resolved my issues with Soli to both of our satisfaction. He eventually went out of…read morehis way to accommodate me.

December 2023 My…read more family and I have purchased high end custom made furniture from many well known retailers . We have been very pleased with the custom made and designed furniture that Soliel provides. His eye for great design and quality of workmanship has been extremely satisfying. The 5 star rating is based upon his fair pricing , delivery time lines , and personality that makes the process most enjoyable. SK and family .

This is my go-to place for firewood. The guys are always helpful and load it for me with a smile,…read morecarefully and efficiently. The wood is always a nice dry hardwood like oak or cherry. They have bundles of kindling as well.

I was in the market to pick up a plant for a family member, and the Center was across the street. I…read morewent in and I was surprised. This was a true garden center. There was everything you could imagine. From flowers and plants, to trees and vegetable plants. There was also a selection of sculpture, lawn items and even works of art. Where could I being. It was all here. And it was worth the time I took to walk around and see what I needed today, and what I need to come back for to have in my home. I walked around and saw more than I expected. The best was that when I first walked in one of the Garden Experts walked over and asked me what I might be looking for. He made recommendations and said he was always available if I had a question. As for the prices of the items, some were expensive, but most were the right price for what you were selecting. It was ideal. I even saw a sculpture I had never seen before. I like it and will consider it for a following day. It was a good idea to have when I decide where to place it. The Garden Center is a good place to visit to see, learn, consider and make a decision for now and for anytime you need to think about something new. Enjoy....

This particular branch is garbage. The listing states that the store is open at 12:00 PM. At noon,…read morethe doors are still closed. Called and spoke to a Nancy who said they were finishing a meeting and the doors would be open at noon. 10 minutes later ..... the doors are still not open ....

This place only does one-time deal with customers. After your money went to their account, the…read morephone kept ringing till the voicemail was full. Don't expect they will call you back UNLESS your order is in process. I was naïve to give them a 5 star review in the past but I took my review down. They don't deserve a good review at all. I just noticed that the 1 star review line is so long that the 5 star line diminishes its value quickly. I sincerely hope they are doing well if the service has improved. They forget about the fundamental business principal. If you aim a high-end product with above-the-average price, your high quality of service must follow. Or you only have one-time deal. If that's your business model, I am speechless...

Ballard is still five stars. The new catalog came today. The furniture is a style I love and holds…read moreup under daily use. Right now they have a 20% off sale with free shipping. I'm still recommending you visit the showroom or shop online.

Don't buy a lamp from Ballard. Very cheap product. Lamp…read morebroke off at the iron light connection, obviously couldn't support the heavy lantern. Why sell a faulty product. I contacted Ballard and they were not helpful. Beware of their cheap product. There is a reason they won't stand behind their junk. See photos.

We couldn't be happier with how our kitchen came out. John at Showcase Kitchens was phenomenal in…read morehis attention to details when we expressed to him our needs and wants for the design of our kitchen. John designed our state-of-the-art modern kitchen that showcased a gorgeous and prominent metallic gold hood that took center stage. Under the hood sits a flush-mount induction cooktop that provides an easy-to-clean cooking surface that is seamless. On each side of the hood, we selected appliances, with the help of Anthony, that complemented the modern space symmetrically. Based on the square footage of the kitchen, we not only had 2 islands but also a separate pantry for storage that had its own sink, second dishwasher, and another rubbish/compost disposal system. The refrigerator and freezer columns are adjacent to the motorized overhead cabinet doors. These cabinets are a very convenient location for our stemware and glassware. Under both islands, we have additional storage cabinets and if that wasn't enough, we have storage that goes up to our ten feet ceilings. We also chose to have integrated lights under the overhead cabinets and dimmable lights with sensors integrated in the drawers. Sean and Ajirth at Showcase Kitchens were both meticulous with the renovation. Sean came after framing of the kitchen space was completed to take accurate and precise measurements. It was at this first on-site visit by Showcase Kitchens that he found that our existing ceiling did not come out far enough to align with the cabinets. John and Ajirth worked on revising the design, which worked out better than the preliminary design. We were very thankful that Sean caught this when he was on-site. He was assigned our project manager and was very responsive and always in contact with us as well as the manufacturer. His coordination seemed effortless even with the language barrier and time zone difference. He assured us that every component of the kitchen was boxed, loaded into a container from Italy and made their way on the ship to NJ, inspected by customs before being unloaded onto a truck for the warehouse and then ultimately to our home. He was very helpful with providing the manifest and plans to confirm that we received our entire order without any hiccups. Sean also came back after the kitchen installation bearing additional accessories and saw the areas that needed adjustments by their specialist for this brand of kitchen cabinetry. He coordinated the work and the specialist came to make the final adjustments. Ajirth came prior and after the kitchen installation to ensure that a Showcase Kitchens representative was available throughout the process. He provided vital information to our fabulous GC (also referred by John) crew and his insight on the product line was instrumental to the design and install. We can't say enough about the services that Showcase Kitchens provided. They are top-notch and work tirelessly for their clients. The manufacturers they work with make exceptionally high quality products that will last for decades. Thank you for making our dream kitchen. Note to the scope of work: We were not only renovating our kitchen but also other areas of the house and the designer we worked with recommended Showcase Kitchens. We are so grateful she did. And we couldn't have achieved the results of our entire renovation without the GC that John recommended. His resources and connections enabled us to safely remove low bearing walls and columns that separated the kitchen from the living room and shore up our basement with new structural headers and columns with footings. Everyone on the team played a crucial role to the unconventional renovation. Thank you Showcase Kitchens!

I could not recommend Showcase Kitchens enough. They were amazing from start to finish. They…read morehelped design the most efficient kitchen in a relatively small NYC space. As efficient as it is, it is beautiful - the result is exactly as I envisioned. I was very concerned about the quality meeting my standard, i.e. I didn't want to see chipping or scratches a few months after use - it's now 3 years later and it is as good as the day it was installed. Showcase is extremely professional, addressed all of my concerns and I would highly recommend them.

None of the stores had it in stock so I ordered online and received confirmation email for pickup…read more Drove 30 min to pick up only to be told that someone might have sold the item, promptly cancelling the order. No apologies but a quick cancellation. Never again

It's great that this store is open on Sunday until 6 pm. We were working on installing a faucet in…read morea kitchen, and I needed an extension to the hot water line. Cost is average in price.