Holly's first grooming and she turned out beautiful. They did a wonderful job, I was very pleased.read more

I took my 3 month Great Dane puppy in for a nail grind. The staff was friendly and I felt like they…read morecared about my boy. He was a bit wild so 3 of their team gently held him while they did the grinding. They were finished in 5 minutes and my puppy was hardly upset which being his first time I was happy about. I'll be going back for his next one!

We've been using Stitch for nigh on four years, and are still quite pleased with them. Rosie is…read morevery communicative and when we had a small hiccup, I was able to discuss with Rosie and Luisana and everything was made right. They both care so much for your dogs, that you can feel good about them.

Luisana texted to let me know she was on her way. Arrived early, but that was great since rain is…read moreexpected. Waffles went right to her. The van was clean, Luisana very pleasant. She was finished in less than an hour. Waffles looked, felt and smelled great!

Don't book with this company- They can change their times…read morewhen it's convenient for them with no discount but will charge you full price if you make the same mistake- I've worked with them in the past when their groomer had an emergency and when I double booked myself instead of getting the same consideration I was charged $115!!' Save your money and go somewhere else! Requested a new groomer and an auto request was sent to you. I won't be supporting your business. Don't worry. Like I said- you have rescheduled with me in the past and I was more than happy to work with you- when I needed the same courtesy I was charged for it... why you're deviating from that and going to a contract is wild- Shows that you have no empathy will argue with your customers and then mock them because you lack professionalism! I was more than willing to work with you when it was convenient for your company But as a client I was denied that empathy and now I understand why. Good luck with your business!

Beautiful work by Layla on our Sheltie. It was a big job and our girl looks beautiful! Thank you so…read moremuch Zoomin Groomin!

Girls at the front desk are nice but i did take my 16 year old Boston terrier here a few times and…read morethe last time that I picked him up he had a cut on his cheek and no one was able to tell me how it happened. My main worry is who is watching these dogs? And how no one was able to give me a straight answer on why and how my dog got hurt. Poor baby was anxious and scared the whole day. Went back to cancel the doggy day care plan that I had purchased, once again the girls at the front desk were understanding and cooperative but i just wouldn't risk bringing my dog here again.

We recently used Family Pet Retreat for our 3 days 2 night trip out of town. This is the first time…read morewe have left her with anyone else other than family. Doing our research, we went to Pet Suites and found these rooms much more at home rather than keeping our pet in a kennel barking under fluorescent lights. Her room was a good size, well kept and clean. We usually don't keep her with other dogs and they made sure she could stay separated when having the outdoor play time and using the bathroom. Play, feeding, and bathroom were included. Very grateful for the fantastic/attentive staff and reasonable care. We would definitely book again in the near future.

Canceled my appointment twice, last time at 8 pm the night before, but they want 24 hours if you…read morecancel. Boo.

Absolutely love this groomer! I have taken my Shih Tzu's to other places and they've been…read moretraumatized by the lack of patience of the groomer just trying to get another dog done. Ms. Beth took wonderful care of our fur babies (we have 4). She was honest when I brought one of mine in for a grooming and he was matted beyond grooming. I'll admit, I brush my dogs but definitely not as often as I should (life happens and we get busy) and for that I couldn't blame Ms. Beth for having to take his coat down shorter than I'd have liked but I totally realized that was on me. My fur baby was much happier with a short haircut than the knots up against his skin.

Be careful with your last minute add ons. These were by the checkout and rang up for over $15 a…read morepiece. The clerk asked the manager for assistance and the manager said there was nothing they could do. Hands down a bait and switch. If I hadn't been watching I would've taken the bait. Watch your receipts here.

This store has gotten so nasty. The smell as soon as you walk in should have made me turn around,…read moreit was putrid. But I was desperate for an emerald green Cory which they did have. They seem in fine health but the Otto catfish I got is missing an eye I didn't notice it until I got home, I could probably return him but at this point I feel bad for him. The other fish tanks were nasty dirty and lots of dead fish. The poor bettas looked near death too. I need to not shop here again.

Once again, a shout out to Scarlett's Pet Salon for their wonderful work…read more Two of my dogs come here regularly: a Springer Spaniel and a Cocker Spaniel. Leah does such an excellent job on both of them. They both always look and smell glorious when I go to pick them up. I also love that I drop each of them off and receive a call as soon as they are done. No sitting in a locked crate for hours here! Leah is a true animal lover and a big advocate for rescue. She works with the dogs no matter where they came from, but since both of my dogs are rescues, I so appreciate the patience and understanding that she exhibits when my dogs are there. Both of my spaniels get great cuts and they look like show dogs when they leave. I would not go anywhere else to get my dogs groomed. A locally-owned small business that always goes the extra mile. Highly recommended!

Super friendly, affordable, and great groomers. My dog even loves coming here! Have been using this…read moregroomer since 2023.

I've been coming here for over 5 years and here's just one more reason why…read more Great groom every time. Caring, kind staff. Everything you look for in a groomer

Does a great job when we can get in. Our dog always looks and smells great…read more HOWEVER... Not worth the hassle of trying to make an appointment. Have "closed for the weekend" (and "just forgot" -- after taking our appointment) several times. It's not that difficult to black out dates on a calendar.