Went to RH location. They left decay and put a filling on top. My tooth started to look grey under…read morethe filling. Went back to my old dentist where they took photos to show me and fixed it. This was the younger dentist. When I called to ask what was billed to insurance the old lady hounded me and didn't want to give me information. They did not care to get clearance from my obgyn. Malpractice at its finest

**update would give a 0 rating if I could…read more There's a credit reimbursement that I've asked about since April 22 via email, no response. May 13th, via text, no response. Talked to Lily 5/19 who told me the reimbursement request would be submitted and that I should expect the check 4-6 weeks. July 15th, sent text for status, no response. July 16th called and spoke to Lily who proceeds to tell me: she read my text and asked Barbara about it. It seems the lady who works remotely (they have a hard time reaching her) didn't submit the request. I then asked if I could speak w/Barbara and was told she's in a meeting. I then asked if there's a corp office she said there isn't one. She then told me looks like there was some kind of system problem so they need to resubmit the request and it will take the bank another 4-6 weeks to process it! I am beyond disgusted with the blame game. Dealing with this billing department has been horrific!! Now it's safe to say they're trying not pay me my money which isn't setting well with me at all. I will NEVER go near another Apex Dental again. *update Waiting for the bone graft to heal before proceeding w/the next step. The reason why I changed to 3 stars is because of their billing process. I've talked to the billing rep and front office on a few occasions because my insurance has been waiting since November for them to submit a narrative and provide the medical necessity so they can pay that portion of the claim and I pay my portion -so far they have not received it yet (I have NO clue why). The next step of this process is going to be more expensive and I can only imagine how difficult it would be for documentation to get sent to the insurer. I'm not feeling comfortable about proceeding w/this office right now! Just had my 1st visit for a tooth implant process and this was the extraction! Dr. S did a wonderful job, she numbed me up so well that she had to tell me when the tooth was extracted. She's warm and personable and patiently answered my questions-very transparent. Other than hearing the drill and feeling pressure the experience wasn't bad at all! Clearly she's highly skilled. Gisele and Stefanie thank you for assisting her and reassuring me. Now I don't feel too uncomfortable with the remaining treatment. Thank you! Sibrina

Dobys bridge pediatric dentistry is one of the best dentistry's I've ever went to, they are so…read morerespectful and the staff did amazing with my daughter, we always look forward to going to this office! Dr Boone is awesome and so sweet! All the staff are sweet and very respectful, I would give 100 stars if I could! A++++ service!!

Never bring your children here. My son needed 2 fillings, our previous dentist no longer takes our…read moreinsurance. When we had our visit for this office they informed me my son needed a crown 10 fillings plus more extensive dental work and after spending less than 5 minutes with him they heavily suggested putting him under anesthesia to do all the work at once because he was wiggly. I was shocked when they told me this, the other office was willing to do both filling with laughing gas. I took all the information they gave me to my son's previous dentist and reached out to another pediatric dentist to get a second and third opinion. The majority of the work this office was claiming my son needed was completely unnecessary and I personally believe just a bid to drive up the price so they could wring my insurance for the every penny possible. It's absolutely unacceptable that they suggested so casually putting my son under anesthesia, which is extremely serious and comes along with numerous risks for the child and not something that should be done lightly, and shocker they don't take insurance for anesthesia so we would have to pay all of that money up front at once, which has never been my experience at any other office.

As a parent with a complicated relationship with dentistry because of some less-than-great…read moreexperiences, it was important to me that my kids have an incredible dentist from the start. Big Little Smiles absolutely knocked it out of the park. From answering all of my questions when scheduling and frequent helpful text reminders, to the super fun waiting room and incredibly patient and kid-friendly staff - our first visit was epic. Their priority is making sure first timers have a good experience - so when one of my kiddos didn't want to lie back in the chair, they said no problem, stand! When they got nervous about something, all questions were answered and then they did a fun, rapport-building distraction before getting back to business. It was masterful. I'm not sure I would believe this if I read it in a review but I swear it's true: when we left, my kids asked when they can go back to the dentist. They wave and smile when we drive by the office. They're obsessed. And so am I!!!

My son has been coming here since he was a baby. They are so friendly and the waiting room has…read moredinosaur theme and my son loves it here. They give you great education and suggestions. The care is exceptional and love the dental team

Tracy is THE best hygienist on the planet. In ten years I have never experienced any pain at all…read moreduring a cleaning and she is so personable. Dr Ebersol is equally as fantastic! I would recommend this dentist office to everyone i know.

Such sweet assistants and would highly recommend. Nicole was the best as well as the rest of the…read moreteam!

I have an anxiety disorder and that makes it very difficult to get fillings, much less more…read morecomplicated procedures. But Dr. Ernst is AMAZING and knows how to help anxious patients feel more comfortable. I had my third bone graft today, and despite having a very positive experience with Dr. Ernst every time, I was incredibly anxious, to the point where I almost cancelled the appointment. But I went ahead and went in, letting the assistant know that my anxiety was very high today. That message got to Dr. Ernst and he came in and was very comforting. He went slow, explained everything clearly, and by the time we were ready for the Lidocaine, my anxiety had gone from a 9/10 to maybe a 2 max! I feel like I'm the only one in the world who can say that going to the dentist relaxed them!

This was one of the worst experiences of my life. After paying them 7-8 thousand dollars through…read moreinsurance and personal payments. . Not sure of the final amount. I'm stuck with the cheapest looking dentures. The bottom is so big. My bottom lip sticks out. I can't speak right. I can barely fit food into my mouth. They replaced the top for being too big but refused to replace the bottom. Dr Ernst seen they were too big and acknowledge it but was like oh well you signed a contract. Sure I signed a contract but I signed a contract for what i paid for not the trash I received.

My daughter just turned three and had her first visit to the dentist and this location was…read morerecommended by my pediatrician. This office could have not been more nice and patient with a shy three year old who wasn't too happy for the first couple of minutes being there. The dental hygienist put on The Lion King for her to watch, gave her a couple of tiny toys to hold onto, and we talked about the space mural on the wall in the room we were in - after which she was fine with getting her teeth checked. I was so grateful, as it can be stressful to take your child for their first visit and everyone was so kind! They gave her a shirt for her first visit and they had a vending machine to give her a small toy when we left. I liked that I got to be in the room with her and I felt so much better after hearing horror stories about other dentist offices. Loved this location and could not recommend them more!

hello all you folks looking for a great dental team!!! park cedear dentistry rocks, so look no…read morefurther!!! from the responsive and polite gals at the front desk to the awesome erica's hygeinest skills to the soft, caring and oh so skilled hands of dr. suttles with that novacane needle in one hand to be followed with the hum of the drill fear not as i've always felt as though i'm in the love of my mama's arms!!! now that's saying a lot!!! fantastic team, great skills with state-of-the-art technology! five star to be sure!!

Everything you would want or need from a great dental office. This place has excellent dental care…read moreand customer service. They give you a warm blanket and offer you basically anything you might need from glasses to stress balls & free WiFi to help with your anxiety should you have any. Free toothpaste brushes and toothpaste tubes along with dental floss and picks there is a lot more than just a few things you walk out with. The dentist office offers water hygiene cleaning so not a lot of that horrid scratches and scrapping. That is definitely one of the reasons I love this place. Detailed photos and explanations of everything are shown to you and the entire process is always very easy . Located in Pineville it's definitely a great choice if you're looking for a great dentist! Two thumbs way up!

I absolutely love this dental and orthodontic office! Every single person there is so friendly,…read morekind, and welcoming. You can really tell they love what they do and care about every patient who walks through the door. The staff is super knowledgeable and always takes the time to explain things and make sure you're comfortable. They make going to the dentist such a positive experience , which says a lot! From start to finish, everything feels professional, caring, and genuine. I can't recommend them enough. If you're looking for an amazing dentist or orthodontist, this is the place to go! I'm always satisfied with my results and treatments!

Dr. McCabe and her team are incredible. the dental assistants are extremely welcoming and friendly,…read moreand Dr. McCabe is not in it to make money...she loves doing the work and is intentional with every patient on giving them the best care possible and setting them up for healthy teeth. anyone that can make a root canal enjoyable gets my approval.