We hadn't used our above ground spa in 2 years. We didn't dare open the cover. But we wanted to…read morestart to use it since we're stuck at home and it's hot. I received a flat rate price before they even showed up which helped me make a decision of who to go with. The risk of more or less work for the price was worth not having to make an extra appointment. Turns out, they were right on the money as two other companies came, looked at it, gave me the same price and a week's delay in coming back to service it. Castillos came in 3 days. The spa looked gross, smelled gross and the guys even admitted that it might not be salvaged. But they pressed on and within an hour, they had it blindingly white and sanitized. Friendly service and quick. I recommend them highly.

Ramon did an excellent job.After the fires we needed to drain our pool. Chlorine ans acid wash it,…read morebead it to remove calcium and bring it all back up with the chemicals for a salt cell pool. We also installed a new pump. He was very communicative and quick to respond to any of my questions. Highly recommend him.

Short version: Brian was super knowledgable, on time, prompt communication, and did everything on…read moretime and on price. I highly recommend. Details: I wanted to upgrade my system with all the latest automation and lighting. Also, I had a malfunctioning salt cell that my weekly pool tech could not figure out. I contacted Brian via the website and received a quick text that same day to setup a meeting. He quickly got the salt cell replacement going under warranty (no cost to me!) and spec'd out an automation setup. That night, received the quote with a timeline to get the parts/ installation. Price was right. Brian got everything installed and running very quickly (and on time) and was super communicative / timely throughout the process. I also liked that he was able to set a time for a meeting, not a half day time window like so many do (and fail to meet). It was a breath of fresh air having someone promptly call you back, setup meeting times and meet them, do the work as promised and on time. It's the way it should be! I'll definitely use Brian again.

Brian did an excellent job installing my new pool pump. He was responsive from the start, showed up…read moreright on time, and was very knowledgeable. He made some great suggestions on relocating my pump and filter and made sure everything was installed correctly. The whole process was smooth, professional, and the pump is working great. I would definitely recommend him to anyone looking for reliable pool related services.

Not all pool services are created equal. Mike and his crew are good at what they do. All the staff…read moreare knowledgeable about pools and equipment. I have gone thru my fair share of pool companies and so far Superior Pool Pro has been my go to. Too many other companies either hire kids or have techs that don't take the time to service your pools. These guys will usually always take their time and stay on top of their cleanings and maintenance. You can also trust these guys with repairs and are very fair with their pricing!

Michael and his tech are absolutely amazing. It is so nice to work with someone who is honest,…read moreknowledgeable, and always gets the job done. Excellent service and always professional! My previous servicer was so unorganized and always up charging for things every month. Really felt taken advantage of. After switching to Superior pool pro really gave me that peace of mind knowing I am getting great service and pool is taken care of.

I am so happy I called Baccaro to resolve my pool pump priming issues…read more Tony methodically deduced potential problems one by one! Finally, he determined cause to be leak at three way valve. Tony removed and replaced rubber products on said valve. Good News, pump primed and ran like a champ! Saved me big bucks by repairing antiquated valve by not replacing it!!! Thank you very much Sir!! Highly recommend using Baccaro!!

5 Stars -- Baccaro Pools Delivered Perfection! We just…read morecompleted a full Remodeled pool project with Baccaro Pools and we couldn't be more impressed. From the initial consultation to the final walkthrough, everything was handled with the highest level of professionalism and care. The mini-pebble tech with abalone shell finished pool is stunning -- beautiful coping design, flawless tile work, perfect equipment installation, and it feels like a true backyard resort. We have not felt like we could open our back doors when company was over due to the lack of an exciting and entertaining space for 15 years. Special thanks to Tony Baccaro, the owner -- Tony's personal attention and dedication to quality made all the difference. He truly stands behind his work and it shows in every detail. We also can't say enough good things about Job Manager Keith McChesney. Keith was phenomenal -- responsive, detail-oriented, proactive, and always a pleasure to work with. He kept the project on track and made sure we were happy every step of the way. The entire crew was courteous, hardworking, and left our yard clean every single day. The project was completed on time and the result is better than we imagined. Baccaro Pools is a first-class company with first-class people. If you want a pool built right the first time or have an outdated pool that needs a remodeled , call these guys. We are beyond satisfied and now use them as our weekly pool service company as well. Thank you Tony and Keith -- you two made this whole experience fantastic along with your whole team!

These guys know their stuff. They are helpful if you have a question and reliable if you have a…read morerepair.

* Unwelcoming atmosphere. * Needed help finding one item…read moreand the employee I asked was rude and not helpful. * Won't ever be back because of the terrible customer service.

They were assigned to us for a simple heater repair; Jack arrived same day and took care of the…read moreissue, and showed me how to prevent it in the future. I am looking forward to discussing automation with Jack as soon as I can.

Very reliable and on time, honest, respectful, very good service and great people with a lot of…read moreexperience specially the technician his name is Jack. highly recommended

We hired Way To Go Builders to do a backyard and pool remodel -- new pavers, pool resurfacing with…read moremini-pebble, new coping and tile, a curved stucco seat wall to hide our pool shed, pathway makeover with stepping stones and turf, and landscape lighting throughout. Couldn't be happier with how it turned out. Our project manager Tamir was exceptional -- responsive, organized, and clearly invested in the quality of the work. He kept the job moving at a surprisingly fast pace and promptly resolved issues as they arose. Pricing was competitive -- we got multiple estimates and Way To Go came in reasonable without cutting corners. You can see it in the finish quality: the stonework is clean, the tile on the curved bench is precise, and the side yard pathway turned out better than we imagined. Our pool cleaner gave high praise on the resurfacing work when he arrived for the first cleaning! Highly recommend for anyone looking to transform their outdoor space -- quality work, fair pricing, and a timeline that'll surprise you.

I recently had my pool remodeled by Way To Go Builders and worked mainly with the project manager…read moreTamir. Overall it was a really good experience and the process went smoothly. The remodel included changing the old plaster to mini pebble, installing new tile, adding a new LED pool light, and doing the deco seal around the pool. The finish came out great and it completely refreshed the look of the pool. Once all the materials were ordered and ready, the actual work was completed in about a week, which I was really happy about. Tamir kept everything organized and the crew stayed on schedule. I also appreciated that he was able to accommodate a couple of last-minute additions I requested during the project and made sure everything was taken care of. The crew did solid work and the pool looks great now. I'm happy with how everything turned out and would recommend Way To Go Builders if you're planning a pool remodel.

When we moved into our home, the seller left the spa/hot tub and said it was working. Come to find…read moreout, it wouldn't heat the water at all. After searching high and low for someone who services above-ground hot tubs, I finally found High Flow Hot Tub and decided to give them a chance. Tony responded right away and was able to schedule a diagnostic appointment quickly. I was worried the repair was going to be expensive, but Tony worked his magic and got it heating again without needing any new or costly parts. The diagnostic and repair fee was very reasonable. I then scheduled a full deep clean to get it ready to use. Once again he showed up on time and finished the job spectacularly and quickly. I 100% recommend High Flow Hot Tub for all your hot tub needs. Their weekly maintenance package is also a fantastic deal.

I had a hard time at first finding someone to repair my hot tub, but I'm really glad I found High…read moreFlow Hot Tub. They were easy to work with, very knowledgeable, and came out quickly. The quality of work was excellent. What really stood out was how much time he took to explain everything to me. He didn't mind me watching and walked me through what he was doing step by step, helping me understand how the hot tub works. That made me feel 100% comfortable and confident in the repair. I'll definitely be using High Flow Hot Tub again in the future and would highly recommend them to anyone having issues