In the market for exceptional customer service and high quality bicycles? Rock on Wheels is the place. The staff is friendly and technically skilled. If I had enough space in my garage for 100 bicycles, I would buy them all from Rock on Wheels. In the winter, this is a great place for ski/snowboard tune-ups and equipment. read more

Rock on wheels the Owner he over charges me and he does not like working on my bike I wish there were a norther place that I could take my bike to, i always feel scared going in their shop and I feel that i should not feel that way I know i have an E-bike but they tell me that they really don't want to work on my E-bike, when they do fix it they do a really good job on my E-bike but besides that i know if I was someone else he would help them with their E-bike no matter what but me he gives me a hard time I just wish that he would treat me like everyone else read more

Brought my skis to Jax to get them waxed which was my first mistake. They didn't finish them in the time I requested so I called around and found these guys. Immediately I felt relieved after I told them my situation, they took my skis no questions asked and got them fully waxed and edged up within a few hours. 10/10 recommend, amazing service read more

I feel so lucky to have found this place. Driving across the country, my bike rack was disintegrating, which was causing a great deal of anxiety for us. Tyrese recommended a great new rack, and went the extra mile to help install it. I am so grateful for this shop. Thank you so much for your expertise and kindness. If I ever come back through Cheyenne, I will be stopping here. read more

Going to Rock On Wheels is like visiting Friends. Everybody there is so friendly. George has to be the best guy ever. My family came into town and being able to use the bikes they have stationed at Lions Park was awesome. If you haven't done that I recommend it. We drove the bikes to several different parks in town. I believe we visited three different parks and Starbucks while we were on the loop. Thanks Rock On Wheels! Sincerely, Marcie read more

I rented a bike for a few days and bought some accessories. I'm just getting into cycling, but to me, this looks like a full-service operation. Recommend. And in case you're confused like I was, "Rock on Wheels" is both a DJ service and a Bike shop. read more

Hats off to the disc golf side of this business! They were well supplied and helped me fill in my bag to better suit Cheyenne's special conditions... read more

I went here looking to buy a road bike. George measured me and his staff showed me several different models to choose from. I felt like a valued customer here and was never pressured to buy more than I was looking for. George took the time to go through the operation of the bike and let me take the bike on a test ride. They went above and beyond to earn my business. These guys are great. read more

We are new to Cheyenne and received a recommendation to buy Bikes from George @ Rock on Wheels. We ended up spending a lot time with George who's thorough, extremely knowledgeable and very passionate about providing the best service and products for his customers. After being properly sized & educated on the bikes and then riding several we purchased 2 Trek's and are extreme excited to ride the Greenway and go mountain biking in the National parks. Thank you George!! Bob & Lisa read more

After six weeks and 2100 miles of a transcontinental bicycle ride I needed to return home. I called ahead to rock on wheels and asked if they were familiar with bike flights. George and Cody were so helpful, they had everything ready when I arrived. They made the experience seamless. I had several hours before my shuttle and George gave me ideas for a quick bike tour around Cheyenne. He also was kind enough to drop me off at the shuttle stop. A great bicycle shop with incredible customer service. Highly recommend. read more

Rock on Wheels is the best! I have my mountain bike in there a couple times a year for adjustments and a tune up. They always take the time to inspect the bike while I'm there both before and after. They are great about answering all my questions and giving me advice about what may or may not work when I ask about adding new components to my bike. They provide great service at very reasonable prices. They are all genuinely nice guys and always make you feel welcome. read more

Rock on Wheels is excellent. I purchased a used bike, took it to another shop. I was charged for tuneup but shifting was sloppy when it worked at all, brakes tended to bind. Rock on Wheels make everything right at a reasonable cost. Recently had ROW put on new tires/tubes, seat, and tuneup of an old mountain bike. Great service, reasonable prices. I would buy a new bike from them now if they had one in stock. They will always have all of my bike work. I recommend them without reservation for excellent, friendly service and good prices on accessories. read more

Nice to have a local bike shop with such great customer service and knowledgeable employees! Visited the shop to order a wheel for a road bike and ended up leaving with a new trek hard tail mountain bike. The bike came with lifetime services and one free tune up I couldn't say no! I would definitely recommend this shop to anyone with a passion for any kind of bicycle or snow sports! read more

I can't say enough good things about George and his team at Rock On Wheels. I've purchased gear, bikes, received service/tune ups, and just came by for questions. I've enjoyed it every-time I've stopped by the shop. Everyone in the shop is friendly and very knowledgeable. You can tell they're a bunch of enthusiasts that enjoy what they do. This is the best bike shop in Cheyenne, hands down. When you're in the market for excellent service with great prices, stop by and see George! read more

These guys (3) helped me get my Trek 520 ready for a 1 month tour of South Dakota. They provided products and service at very reasonable cost read more

I haven't had any work done on any bikes there but when I was there the recommendations I received as well as the customer service was pretty top notch. Frequently bike shop guys can be real dicks. Even my good friend is a bike mechanic and he is a dick. It was nice to not have to feel dumb for not knowing everything about different types of chain lube. Thanks guys. read more

Knowledge of bikes and equipment by Zach and Travis was absolutely the most help my wife and I got from any bike shop within 150miles of Cheyenne. They were very helpful with helping my wife decide what type of bike she should get. We visited three times with new question each time and both Zach and Travis were more than willing to help and listen. I special ordered a bike and they were very good at keeping me up to date to the status of my order and when it should be complete. I don't want to forget Anthony, he was able to help me out as well and very knowledgeable. I think that the price was right for the time and work they took with us. I highly recommend you check them out, I don't think you will be disappointed. read more

This guy and his shop are great. Bought a bike for my daughter (7) and myself and he was more than helpful. Really takes the time make sure you have the right bike for you. read more

Bought a Trek superfly 8 for a great price, got $200 of free clothing and gear during trek fest. The owner George is great people as are his staff. They are willing to spend extra time with you too make sure you get what you want and can use and don't just push what they have on hand. Service plan for new bikes is great as well. read more

Can not thank Rock on Wheels enough for helping me out while in town during a road trip!! These guys are awesome. I showed up with a broken shifter and they worked me in immediately and got me all set for more riding. Very knowledgeable and getting to play with Lucky the shop dog while I waited was a great bonus! Next time I'm in town I will definitely stop in. read more

Great selection and knowledgeable staff. We always feel well taken care of when our bikes need serviced.

The guys at R.O.W. are fantastic. We drove in from out of state and rented cross country skis from the team here. Really nice. Super helpful. Great experience and can't wait to stop in again when we are in town! read more

Rock on Wheels is absolutely outstanding. I have purchased two bikes there in the last month and the service I received was without equal. George and his team are friendly and knowledgable and take the time to ensure you are thrilled with your experience. If you are in the market for a bike, you cannot go wrong with Rock on Wheels. read more

I went to this bike shop several months ago and was unhappy with the service, especially the attitude of the man who seemed to either be the owner or manager. Went back recently, hoping that my last experience was just a bad day, but the same man was not only rude to the customers but also to his employees. Now I remember why I drive across down to the other bike shop in town. read more

I remember when this shop first opened I would have given them five stars. However, the integrity and reliability of their work and ethics has deteriorated lately to the point where I will take my bikes to Laramie for any work/repairs. My last tune up on my mountain bike was returned to me without the crank being reassembled correctly. Considering I had paid for the Pro Tune I was taken aback to note such an integral part had been overlooked. To their credit, they did fix it free. Another bike I own was brought in after years of sitting. I asked them to make it rideable-nothing fancy just rideable. The headset desperately needed work though. They said it was missing parts and they couldn't fix it. It tuned out to be missing a tapered washer. How a bike shop doesn't have that part blows me away. The day I went to pick it up, the bars were so stiff they barely turned and the mechanic said that's as good as they'll ever be from now on. When I expressed concern over them seizing while riding he looked at them again and agreed this time that they were actually unsafe and said he would keep the bike longer. After three weeks I got the bike back with an unnatural gap between the steerer tube and headset but was told again that was as good as it gets. They charged me just under $300 for all this. Had I known ahead of time it would cost so much, I would have just left it alone. My riding buddies all have similar stories of over-charging and/or shoddy work. I will say this though, there is a mechanic there named Zach who is helpful, knowledgeable and trustworthy. When I've dealt directly with him I've been satisfied. However, the owner seems to have forgotten about the customer part of business and are primarily concerned with getting all the dollars they can out of you. Save yourself the headache and some cash at go to Pedal House in Laramie or Brave New Wheel or Lees Cyclery in Fort Collins. I can't attest to their winter sport qualities though and my review is obviously related to strictly using them as maintenance. I've not bought a bicycle from them but I'm sure they're outstanding salesman. UPDATE: after posting the original above review, the shop reached out to me leaving me a message asking how they can make it right and I respect that. I've returned the call asking for the owner but he's been out of the shop. I am impressed that they were concerned about the review. Earlier I also noted the mechanics being "shady" and I regret using that without explanation. I felt slighted that a bike shop didn't have a compression ring for a headset, didn't offer to order that single part and then possibly would have sent me out the door with bars that barely turn. I regret not choosing a better word as they truly do seem to have their hearts in the right places. It's Yelp folks, take the reviews with a grain a salt and use a business at your discretion to form your own opinion of them. I appreciated the effort in the phone call though, plus 2 stars. read more

Loved it. Friendly, very helpful and outstanding quality. A must place if you need any type of bike. I rented a mountain bike and they gave me a new one, adjusted my seat and helped with adjusting the helmet. The bike has a little pouch with a spear tire and pump. The guy gave us great information for trails. Very nice place. read more