I'm extremely disappointed with the inspection performed by Rock Solid Home Inspections. One of the main reasons I hired a professional inspector was to thoroughly evaluate critical areas of the home, especially the attic where major systems like HVAC ductwork are located. Unfortunately, the attic inspection appears to have been very superficial. After purchasing the home, we discovered significant issues with the AC ductwork in the attic that were not identified in the inspection report. I have since been informed that the duct system needs to be completely replaced, which is costing approximately $7,000. These were not minor issues and should have been noticed during a proper attic inspection. Had this problem been identified beforehand, it would have significantly impacted our purchasing decision or at least allowed us to negotiate repairs with the seller. A home inspection is meant to help buyers avoid expensive surprises like this. Sadly, that was not our experience here. I would strongly recommend that future clients ensure that a very thorough attic and HVAC inspection is performed, as this was clearly missed in our case. read more

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I have used Rock Solid Home Inspections numerous times in the past and never had an issue until this transaction. Unfortunately, this experience was frustrating for both me and my buyer from start to finish. The original four-point inspection contained multiple errors that required correction. Inspector Justin incorrectly identified and reversed the interior and exterior electrical panels on the report. I had to personally speak with Vito and provide a prior inspection report showing the correct panel locations before this error was acknowledged and corrected. The larger issue involved a Bryant electrical panel that was marked as "unsatisfactory" on the four-point inspection. The inspection report did not identify any defective wiring, unsafe conditions, overheating, arcing, or other deficiencies with the panel itself. Instead, the concern appeared to be based solely on the panel brand and a statement that Bryant panels are "reputed" to have a higher rate of failure. Through numerous emails, phone calls, and text messages, Vito confirmed that the Bryant panel concern was a separate "inspector judgment issue." We were initially advised that a licensed electrician's written statement confirming the panel had no issues would be sufficient. We obtained that documentation, only to later be told that an electrician would need to physically inspect the panel and provide another report before any reconsideration would occur. This resulted in an additional $200 expense for our mutual client. We also spoke with insurance professionals who reviewed the situation and stated they had never denied coverage solely because a home contained a Bryant electrical panel. However, because the inspector checked the "unsatisfactory" box on the four-point inspection, the report was automatically flagged as unacceptable for insurance purposes. In other words, it was not the panel brand itself causing the issue--it was the inspector's opinion reflected on the insurance form. What was most concerning was the lack of documentation supporting the unsatisfactory designation. Neither the four-point inspection nor the home inspection report identified a specific defect, significant deficiency, or condition indicating the panel was near the end of its service life. We also consulted with other home inspectors who stated they had never failed a four-point inspection solely because a home contained a Bryant electrical panel. During this process, Steven J. Baum, President of the company, responded to our concerns and stated that "Vito has already begun a coaching plan and quality control with Justin." While I appreciated the response, it reinforced concerns about the accuracy and judgment used during this inspection. To make matters worse, the four-point inspection had to be revised and resubmitted four separate times before the information was finally corrected. This created unnecessary delays, confusion, and additional costs for everyone involved. At no point was I asking anyone to alter or falsify a report. My request was simply to remove what appeared to be an opinion-based determination from an insurance-related document when there was no documented defect to support it. As real estate professionals, our responsibility is to protect our clients and ensure inspection reports are accurate, objective, and supported by observable facts. I am sharing this review so that homebuyers, sellers, insurance professionals, and fellow real estate agents can make informed decisions. Inspection reports have significant consequences for insurance eligibility and real estate transactions. Accuracy, consistency, and objective reporting should always be the standard. read more

We used them June 2016....we are still finding dangerous things in our home 9.5 years later that were missed by their inspector...lots of electrical and some plumbing issues and broken rafters in the roof.... House was 13 years old, one previous owner when we bought it. Other things missed that are expensive.... Air ducts with holes not blowing ac into 3 bedrooms and a bathroom.... Broken dishwasher... list goes on and on... read more

Rock Solid Home Inspections - Kitchen outlets arching... - Home Inspectors Near Me - Clearwater, Florida

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I do not recommend this company. We hired them to do an inspection. The inspector did not like the brand of an electrical panel so he would not pass it without me hiring an electrician to go out and look at it. They would not provide a reason why, could not say what if anything was wrong with it, nor provide any negative documentation of the brand of panels. On a side note, the inspectors and owner are extremely condescending to women. read more

Home inspection was done end of Nov 2023- We had several issues identified and have been working to remediate them. When we finally got to the laundry room and AC in the garage the contractors , plumber and HVAC, found this mold. They both identified it as having been there a long time. Mold inspection was done and remediation is starting- again these experts report it is not new mold. However when I contacted Rock Solid to ask why this was missed the response was - we are past the 90 day guarantee and it looks like it could be a new problem that started after the November inspection. I did not expect Rock Solid to do anything about this but thought they should be aware of what their inspector missed- Buyer beware of this home inspection company read more

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On 05/27/24 a home inspection was done on my home, for the buyers by inspector Ashton Cruickshank. In his report Under the caption; " Needs further Evaluation", it was stated: "at the time of the inspection, testing indicated the pool was losing approximately 2.2 gallons of water per hour or about .5%of the pool's capacity per day. Those levels were in excess of average evaporation rates and were consistent with active leakage." Based on this statement the pool would be losing 52.8 gallons a day, or 370 gallons per week. This is an absurd amount of water and would have been noticed by the me. Because of the inspectors comments, I was forced to hire a leak detection company to refute these findings. American Leak Detection was hired by me at the amount of $325 and was they were unable to find ANY LEAK AT ALL and wrote in his report that; "The statement of a leak was UNDENIABLY FALSE." I tried to contact Rock Sold Home Inspections via email and to this date have not received a response. read more

Vito is extremely knowledgeable and explains things in a manner easy to comprehend for a buyer. His team is top notch! Highly recommended.

They claim to guarantee and warrant their work however after moving into my home they did the home inspection on I discovered not only did they miss that the burner on stove still did not work but they approved the dishwasher in which I discovered DID NOT DRAIN. When I went to them to guarantee their work I was told they told warrant dishwasher that were the age mine was and they refused to do anything. I DON'T RECOMMEND THEM TO ANYONE!!!!!!!!!!!! In Reply to Steven J.B.: Then you should not be inspecting and approving appliances that have reached its expiration as you put it. For the record the dishwasher operated just did not drain something your company also failed to assure it's not just going through the cycle read more

I had an amazing inspection on a home in Volcano done. I tried to get the same guy, but he was busy. He suggested Jared, told me he did a great job and had the most detailed reports. I am so glad he did. Jared was super responsive, answered his phone and was able to squeeze me in with short notice, coordinated everything with the selling agent for me, and sent a report within 24 hours. And the report was incredible!! So detailed, so informative, and so obvious he is very meticulous and hard working. Later, I called him because I wanted to ask some clarifying questions. He picked up the phone again and talked story with me for like 20 minutes and was like "call me if you have any other questions." I would 100% recommend Jared with Rock Solid Home Inspections. Maika'i!! Mahalo Nui Jared!!!! And value was great!!! read more

I was going through some old papers today and found my home "inspection" report from July, 2019. It reminded me that I needed to review these guys on Yelp. Ryan, the inspector found almost nothing wrong with the house, only for us to pay out a few thousand in repairs we were stuck with after our "As Is" closing. The inspection was a complete waste of money and I would never use them again. read more

Their inspection agreement that they have you sign basically will void any possibility of you ever winning a claim that they were negligible during an inspection. Do not do business with these people! My attorneys stated that I had a valid case against them - but because I signed their small-print inspection agreement litigation was going to be extremely tough to win. We sent letters threatening litigation and asked if they would reimburse me for expenses paid due to an oversight by their Inspector. We had certified professionals provide photos, info proving a negligible inspection. We paid for Inspections by other companies, which showed conflicting inspection photos and info pertaining to the Piping in my house. Poly piping was present - yet Rock Solid's inspection did not point out Poly piping. No insurance company would ensure the house because of Poly piping and I had to pay for entire house to be Re-plumbed. Rock Solid refused to reimburse me and pointed out their small-print inspection agreement that I signed. Basically saying I cannot hold them liable for anything. Lol. Geez. This company sucks!!!! Stay away..... Just go find another inspection company. The 2nd Home Inspector we paid for (not Rock Solid) found and saw Poly piping without too much hassle at all. Was even able to take plain visible photos of it. The fact that Rock Solid says they couldn't see Poly piping makes me think even worse about them. They did a half-a$$ inspection. You're telling me the other home inspection companies came in & took photos of visible Poly piping and Rock Solid happened to miss it? And then to not do the right thing and help their customer after they obviously missed it...It's Despicable and I will tell everyone and their family how my experience has been. read more

Rock Solid was a recommendation by our real estate agent and we're so glad she connected us! We LOVED that: -They have their pricing online -It was super easy to schedule our appointment -Our inspector Chris was punctual, friendly, thorough and informative. -Our reports came back quickly -The office staff and even Chris and Vito themselves answered our follow up calls every time and were super nice about going over follow up questions we had in depth. We feel like we totally lucked out finding them! We HIGHLY recommend them and will hire again in a heartbeat should the need arise. read more

Rock Solid completed my home inspection. Within 24 hours of closing, moving into my new home I had major electrical issues, (70amp meter connected to a 150amp panel box), water pouring from underneath the bathroom vanity when taking a shower, my washing machine draining into my "bath tub". As a first time home owner, something isn't right. I feel they are connected with the realtor (as my realtor referred them and set up the inspection) in order to get homes through closing. I'm reasonable and understanding but this has been a nightmare!! It's been issue after issue!! While there are things an inspector cannot see.. these were major issues anyone could have caught when looking into home repairs and work done by prior owners. My home was "flipped" but no permits were ever pulled. I attempted to contact rock solid and they stopped responding to my calls. They kept giving me the run around when asking for information regarding my inspection. I would NOT recommend. They will make like you as the first time home owner are the one that should know about these things. read more

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We highly recommend Rock Solid and would use them again. Jed was very thorough and knowledgeable. Walked us through the home and went over the entire inspection. Fantastic job!!! read more

I recently had a home inspection with Caleb and it was great. His inspection was very thorough. He was very professional, personable, and knowledgeable. He was able to answer all my questions and was able to point out some things I otherwise would have never noticed. The insurance company was able to get me some pretty great discounts and they specifically stated how helpful Caleb's inspection was in identifying those discounts. I highly recommend Caleb and Rock Solid Home Inspections! read more

My realtor suggested Rock Solid and I trusted her. They seemed to do a good job but they missed a leak in the upstairs shower drain which caused damage to the ceiling below. They told me to hire a plumber to fix it and sent the receipt to the warranty company they hire. The warranty company denied the claim. So due to their error in finding a leak and broken drain I'm now out $2400. Not a good inspection company if they can't back their work. read more

Rob was awesome! Not only professional and thorough, but friendly! He did a really great job of answering our questions, providing good directions and explanations of what the inspection process is like, and was available after the inspection for additional questions. His company supports veterans, which was a great surprise! We highly recommend his services for your home inspection! Great pricing for the service and excellent customer care. read more

Jed was amazing in our home inspection. He was organized and very professional. As a first-time home buyer he walked us through the process and explained what each concern was and how serious it was. Our inspection was extremely thorough and I am super pleased to have found Rock Solid through our realtor. We tacked on a 4 point and wind mitigation, and the pricing overall was very reasonable. Having Rock Solid by our side made me even more comfortable choosing this home, and their warranties seal the deal on peace of mind. They were available during COVID19 closures and used precautions during the inspection, and even offered a frontline worker discount for us! read more

Absolutely perfect experience. A very thorough and meticulous job. These are guys who love what they do and care about the people who hire them. read more

I'm angry that the home inspector failed to point out the massive rat infestation in my roof - the foam on the outside copper pipes of the AC was completely visibly chewed away and there were rat wax markings in the soffit holes, big pile of rat droppings visible by from standing on the attic ladder. Now I have to pay over 2000 for new duct work and rat proofing the roof. If i had to do it again, I would do not hire rock solid and do my own home inspection. 0 stars read more

As a Realtor in Lutz, FL I am often asked to recommend an inspection company for my clients. Without a doubt, the folks at Rock Solid are great. Recent;y, I needed a 4 Point insurance inspection on a home. However, I needed it FAST. Rock Solid came through with a great and thorough inspection in an incredibly short time. I called at noon. Inspection started at 4. Report in my in box before 9. I doubt there are many companies that would even attempt to provide the service that this company provided. Now, I can narrow my list of inspection companies. Rock Solid is at the top of my list for being,,, Rock Solid! read more

Beware...Initially I was satisfied after getting a detailed report I noticed there were some discrepancies and had them corrected. After purchasing the house I found items that weren't working I contacted them and told the inspector would call that day. After over a week and persistent attempts to contact I was told that the water softener and the water sprinkling control wasn't in the inspection and only done sometimes as a courtesy. After paying more than other inspections, over $500 I was disappointed that they wouldn't report obvious issues that will now cost me a lot to replace, that's what you have an inspection done for. I've seen other's claim of not standing behind their work, I need to agree, just get lip service. read more

I'm buying a home in St. Petersburg, FL. I am from Chicago so I had to depend on recommendations. I felt confident that Rob inspected everything and sat down with me before he wrote his report to discuss some things and costs to repair. I thought his inspection was thorough and honest. Great job, Rob! read more

They did a great job. Willing and able to explain to me the inspection findings in a way I understand as a first time homeowner.

Chris from Rock Solid has inspected 2 properties for my clients and done an amazing job. We specifically requested him for the second property because he did a thorough job the first time. We felt confidant that he reviewed everything and he gave us a very detailed report. As a real estate agent, I appreciate working with inspection companies that are prompt, professional and thorough. Rock Solid offers a fantastic report with multiple warranties and assurances. I look forward to working with them again. read more

Mike at Rock Solid Home Inspections is the "bomb". He is very thorough, checking every little detail, and provides a quick update of his findings to you verbally and very promptly we received a written documentation of his findings. He was awesome. He did such a thorough job of the first house we had considered buying, but so many major things were found, and reported to us, that we were able to walk away from what we now knew would be our own version of the movie, "The Money Pit". And we were able to find a wonderful home, and confidently asked Mike to come and inspect that home with the same thorough work he had previously done for us. Highly recommend him! read more

Truly shocked by the poor reviews for the company and Jason. I have bought many properties over my lifetime, and I found Jason to be one of the most knowledgeable and professional home inspectors that I have used. Five star rating from me! read more

Rob was very thorough and did a great job explaining what was being done. Thank you Rob

Great all around. No complaints. Thorough, answered my questions and gave a detailed report. I would highly recommend.

The Rock Solid home inspection we had done missed two major problems which have resulted in big expenditures soon after moving in. They missed the fact that the heat pump unit was leaking freon and we had to replace the unit recently as a result. Additionally, t he windows in most rooms do not close properly; they are extremely difficult to open/close and if they are not locked, they drop from the top. Both should have been caught during inspection as they were quite obvious and they have resulted in expensive problems for us to have to deal with. read more

Met all our requirements. Received the report within hours and spent extra time with us for extra questions we had. Report is thorough and detailed. read more

My visit went exceptionally well. Their team showed up on time and did what they said they were going to do. They were very respectful of my home and worked efficiently and professionally. I've had home inspections in the past but this company was different. Their team showed up with smiles. They seemed to enjoy their work and service they were providing. That made a huge difference for me since home buying/selling is always stressful. I would hire this company again and recommend to all my friends. read more

As others have said stay away from this company. Their inspector Jason missed several major things in his inspection. I had told them prior to coming out that I had a 3 story house. They told me they would walk the roof. He showed up with no ladder, instead using a pole with a camera on the end, not the same. I had some questions on the report, called the company, Jason did not return my call or email. The buy your house policy they have is useless, I spent about 1 hour completing the forms and sending the info, got a reply they would contact me within 1 week, never heard from them. Be aware that you sign a paper before the inspection which absolves them from any liability arising from the inspection. So even if they miss something major that they should have caught you cannot do anything. read more

Rock Solid Home Inspections far surpassed my expectations. We needed an inspection to potentially lower our homeowner's insurance. We needed it quick! This company sent out an inspector ASAP, and also provided the report for us to submit that same day! They were thorough and knowledgeable, giving us money-saving advice. I've already recommended them to my friends and family. read more

I am very disappointed with this firm. I ordered an inspection on a property I was in escrow to purchase, and paid online. More than 24 hours before the inspection, I gave them written instructions to HALT the inspection, because I was going to cancel escrow. I even talked to them on the phone. They confirmed they had my instructions and would hold the inspection and wait for my call. Well, the seller's real estate agent called them and told them to go ahead with the inspection. The seller's real estate agent was NOT their customer, did not place the order or make the payment. This company did NOT call me to confirm the instruction to move ahead. Instead they went ahead with the inspection and even gave the seller's real estate agent a copy of the report I paid for. I am angry because I gave them explicit written instructions they ignored. Any why would they give this $900 report to someone else? Would you like it if a vendor gave something you paid $900 for to someone else? They had no right to send the seller's real estate agent the report. They had no right to go ahead to do the inspection. I lost the $900 on a property I was not going to buy, and the seller's agent gets a gift! I would not trust this company to honor their word. After all they did tell me they were holding the inspection and waiting for my instructions. read more

As mentioned by previous reviewers, if there was a 0 star rating, this company would receive it. The most unprofessional business experience I have ever had is with this company, Rock Solid Home Inspections. During inspection, 3 windows were damaged. The trim pieces above the window locks on all three windows were cracked due to improper opening and/or closing. The inspector either failed to unlatch the lock all the way, which if not done will come in contact with this trim once opened and crack the trim OR the inspector did not close the window all the way and forced the lock latch onto the trim and snapped it. We were contacted and notified that they were not going to fix their damage because it was "sun damage" and the trim "fell off" when the window was opened and closed. You will see in the pictures that these cracks are in the spots I mentioned (the path of the lock latches) The house was built in 2008 and we have opened and closed these windows for the last 5 years of residing here with no issues. We are still in the process of resolving this issue and hopefully the company will do what is right and take responsibility for their mistake. Another issue we had about this company is that once we went in after the inspection, lights and ceiling fans were left on. This telling us the inspector of this company does not have very good attention to detail which explains what happened to our windows. read more