1. Rocket Cooling

    1. Rocket Cooling

    0

    Port St. Lucie, FL

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    Response time

    10 hours

    Response rate

    100%

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    3 years ago

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    A/C Doctors

    A/C Doctors

    4.7
    (50 reviews)

    My first step when hiring a company for a major project is always to read reviews. We received…read morequotes from two different companies, and when this company came out, the representative explained that they have been serving Port St. Lucie for a long time and that the business is still independently owned rather than being sold to a larger corporation. That's something I really appreciate because it's becoming harder and harder to find locally owned companies these days. The only frustrating part of the process was getting an updated quote. We had waited too long, and the original estimate had expired. My husband called the office several times, and each time they had to take down all of his information again because it apparently had never been entered into the system. That seemed a bit unusual, as I would expect everyone to have access to the same customer information. After discussing our options with the salesman, we decided to move forward. The installation was scheduled just a few days later. We had both the inside and outside units replaced. The crew arrived around 9:00 a.m. and finished shortly after 2:00 p.m. One of the heater components that was delivered was incorrect, but we were informed that the technician would return with the correct part. The installers were friendly, professional, and seemed very knowledgeable. I chatted with them a few times throughout the day, and they worked efficiently to get everything completed. The installation also included a new thermostat, with the cost. Now I'm keeping my fingers crossed that our electric bill will drop significantly. Our old system seemed to run nonstop, and I'm hoping this new, more efficient unit will make a noticeable difference. With the energy savings, I'm optimistic that the investment will pay for itself within a few years.

    Our A/C stopped cooling. Was making awful sounds outside, no cool air inside. I had 4 other…read morecompanies come by to diagnose the problem and give me quotes. All of them determined there is a huge leak in my evap coil, and I would need to get an entire new system for thousands of dollars. A/C Doctors was the only one to realise there was something else amiss, and to take the time and properly diagnose the issue. Turns out it was a plugged up valve. They fixed the valve for a fraction of the price of the other companies, and now my A/C is running ice cold. If you need help with your A/C but don't know who to call, this is it, this is the company you are looking for. Knowledgeable, communicative, no nonsense service. 4 other companies got it wrong. A/C Doctors got it right.

    Johnstone Supply

    Johnstone Supply

    5.0
    (1 review)

    This particular Johnstone Supply is located on a street that you probably wouod not drive down as…read moreyou are cruising through Fort Pierce, but that is how many of these distributors are. While retail often s teams about the importance of "location, location, location," wholesale distribution to the trades is definitely more specialized and they are not reliant on people coming in to browse and perhaps impulse buy. This location of Johnstone Supply also allows HVAC contractors to get the parts they need without traveling to a bigger city like West Palm Beach to get the equipment they need to "keep Florida cool." The staff here were friendly, professional and knowledgeable. The parking lot is a bit small and while I was there a tractor trailer was blocking the entrance on the one side. No, big deal, I just pulled in the other entrance. If you are an HVAC professional, this Johnstone Supply is a great option. Again, with them being located in Fort Pierce and you are doing a job here or in one of the towns closer by, this location can save you a trip to West Palm Beach (which would save you about an hour each way in travel). I would definitely recommend here.

    From the owner: Johnstone Supply The Ware Group is a leading HVAC/R Wholesale Distributor with access to over…read more70,000 locally stocked products and inventory so you can get it same or next day in most cases. Our product selection is continually growing to meet the needs of HVACR contractors to ensure we have the best brands and technology. Plus, our relationships with hundreds of the industry's top manufacturers give you access to a million special order parts. From equipment, to parts, to supplies you can be confident Johnstone has what you need today. Johnstone Supply: Making it Easier to do Business.

    Air Docs Heating & Cooling

    Air Docs Heating & Cooling

    3.1
    (27 reviews)

    This is our third scheduled maintenance since we moved to Vero Beach…read more I highly recommend them. Their Service Technicians are always on time, professional and knowledgeable. Today's tech was Zachary. He was superb. It was a pleasure having him in our home doing work. Again I recommend this company for many reasons- another being one of our neighbors had an A/C emergency. I called Air Docs late morning and they were able to get a technician out that day. WOW customer service is their name.

    I forgot an old lesson: when something look too good to be true it probably is. They offered me a…read more$29 A/C service maintenance call . I have 2 unites so $58 for both unites. We set a date I took off that day and in the morning they call to postpone it, saying they have some more urgent call, no respect for my time. I asked them what if I have an emergency on my A/C they said they will be able to come that day but they will charge $89 for diagnostic. We set an appointment few days later. The technician came and told me that one of the unit need a new blow motor. I have a full labor and part warranty from the MFR. but they charge me diagnostic charge off $89 + $ 150 what they call "processing fee" which is a simple money grab. sound to me to me like a form of classic bait and switch technique.( they came the flowing week and change the motor it took the technician only 15 minutes sharp to replace the motor, they got $150 from the MFG as Josh told me + 150 +89 =$389.) As far as the 2nd unit it was working perfectly well before they "serviced it" 2 hours after the technician left the system shut down and I noticed that the pan below the system which was bone dry was full of water water the technician said that I need a new drain line which they will charge $1000, Called other companies and replacing a drain line run $500-$800. Turned out that the drain line didn't needed a replacement but just a correct opening the clog. I did pay them the $ 150 "grab money" but they called me already twice to pay it. Just remember when something look too good to be true it probably is. Don't fall for their $29/$39 bait.

    Rocket Cooling - hvac - Updated July 2026

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