I really don't understand what is wrong with this particular store, but people there just don't…read morewant do their job. Even when you go into customer service and you ask if they have a product they look at you and say oh I can't tell you that I don't have information on that. That's sheer laziness. Why they have two Stop & Shop's in town is really shocking to me when the one in Vernon is much more professional about dealing with people. It seems that people who work here in this particular store must think they get paid for their time rather than their work.

The deli department staff needs a course in human relations. They are the most unhappy people I've…read moreever met. Never smiling - if they're that unhappy with this job, then they should go elsewhere. This department needs a shaking up as some of that have been outright rude to customers. There's one person in particular who should not be interacting with shoppers because he is rude and truly act as if customers are bothering him when we order. People like this should be stocking shelves and not interacting with customers. This rating of one is for the deli only. On a positive note the other departments are very helpful and courteous.

There are not many words I can say about this but I have to say one thing no matter how nice it…read moretries to look. Something always broken

We used to shop here regularly until we moved. We drove out here to get brown & serve rolls for…read moreThanksgiving dinner. This has been the only store I've found them in for several years. We finished up our grocery shopping here. The store has been updated and is organized really well! I took off one star due to some of the produce, namely the oranges & lemons. I zest the peels when cooking and it was hard to find one orange with usable peels. I did buy many other produce items, which were in fine shape. The deli has some good deals going on. $6 off prosciutto right now. If you've never tried the bacon from the butcher counter, you are missing out! It's the best we've found! The store is clean and looks great!

This Big Y branch used to be ok, now not so much. They are SUPER expensive (but that's Big Y in…read moregeneral). the Deli always has a long line. they always have 2-3 people working, and have like 6 slicing machines, but they only ever use 1 and each employer has to wait for the other employees to finish whatever they're slicing to help you. It takes forever every time. Very often, they are completely out of numerous items (produce, butcher shop products, bakery products, etc.). Finally, their new A.I. self checkout system is a huge pain. at my most recent visit, the employee watching the self checkouts, had to intervene 3 separate times, including an override at the end where the system thought I was stealing items that I had clearly scanned. Save yourself time, money, and frustration and just go to Stop & Shop or Aldi.

Holy cow! One single customer taking 17 minutes (so far) to fill an insta cart order while the…read morecashier hand wraps almost every item. Why do they not have their own aisle? It's now 20 minutes, should have just abandoned our cart. Just kill me.

They have only 2 registers open, even though 40 or so people are trying to check out. The poor…read moreemployees dealing with unhappy customers, it's not their fault that the scheduling is minimal. Won't be shopping this location anymore

This store is making improvements renovating it which looks nice. I like how this store is…read morepresented with cool decor and how everything is laid out. Other than that, it's just a typical Walmart. There's still a Dunkin Donuts location inside a Walmart.

Horrible checkout experience every time! It's the only store in the chain that audits me every…read moresingle time I'm in.

OK. So just to let you know, I put in comments or recommendations on Yelp for specific reasons…read moreeither you're really really good or you're really really bad. Let's compare the two Stop & Shop's in Vernon, the one in Rockville and the one in Vernon. Today I called the Stop & Shop in Rockville or the Rockville location and asked a simple question and got hung up on. It just didn't work out apparently. But I didn't give up on Stop & Shop! No I didn't. So I called their Pitkin Road supermarket and I got all of the information that I needed very quickly very professionally and was very satisfied. Thank you very much Stop & Shop on Pitkin Road in Vernon. You guys are a class act!

It's alright. Prices are expensive but it's a nice store. Good customer service and good selection…read moreof fresh stuff

A very nice store, with very friendly staff. They go much out of their way to help customers, and…read moreprovide what is needed. The prices can be a little high, but that is the tradeoff. They still often have sales which can be quite reasonable. The bakery is excellent, with plenty of good options. At the meat counter, there are also a lot of good choices, and very helpful staff.

This Polish deli is a treasure! Packed with European goods and serving incredible Polish…read moredishes--pierogi, kielbasa, soups, and pastries that taste homemade. Friendly staff, authentic flavors, and everything you need in one spot. A real gem one of the last ones, Highly recommended,

Man is rude and literally yelled at me after spending over $100 in his store. I was unhappy with…read morethe quality of one of the items and asked for something more fresh. I was just shocked at him for speaking to me like that. Unicorn is right down the street and they are sweet in there and always happy to oblige. Never will I go to Adam's again.