I'm very happy with Lakeside Florist in Rockwall, TX. I sent…read moremy dear friend flowers after her surgery, and it was a breeze taking care of flower arrangements with Lakeside. I was able to do this for my friend from California. I'm very pleased they contacted me when there was an address issue and when there was no one home. I will definitely go back to purchase flowers from them again.

The owner is very unprofessional and quite frankly appears to dislike this profession. I had a…read moreminor problem with an arrangement that had been delivered and immediately drove it back to get some help...this is when I met the owner who couldn't have made it any more clear that she didn't care. This expensive arrangement looked nothing like the one I had ordered. The arrangement needed some adjustments (to actually look like the one I had ordered) and I would have been more than satisfied to keep it. If not, I would have been better off buying flowers from Kroger and making my own. I was going to be giving it to my mother that evening at her birthday dinner, so I wanted it to be extra special. It was the owner's attitude that blew it for me. It really caught me off guard. I truly hope she was having a bad day and unaware and she was taking it out on everyone around her. For this reason, I will never be using them again.

I love this place so much. The entire store is to die for adorable. It's a great place to buy a…read moregift. The flowers are just beautiful too! But, better than all of that is the incredible customer service I've received every time I've walked through the doors. They are so warm and so friendly it's refreshing. I highly recommend you make it your go-to spot.

The man I spoke to was very helpful and polite. The flowers were beautiful and filled to my request.read more

Wonderful Service and so kind to work with when ordering flowers at the last min…read more.. I called and explained that I needed the best arrangement of roses sent in like 2 1/2 hours to my aunt's funeral. I gave them my budget, what I wanted and she knew exactly what funeral it was that day and confirmed that she would have them there in time for the viewing... I showed up and first thing I did was confirm that they were there! And yes, just like she said, there was an arrangement that was feminine, beautiful and classy- just like my Aunt was... Thank you for making it easy and for delivering what you said you would do! Much appreciated!

I just have to brag on The Flower Box!!! I've used them several times in the last few months & each…read morearrangement is more beautiful than the last!! If you need to send flowers in the Rockwall area they are incredible, & they're employees are the absolute sweetest!!

Beautiful arrangement of flowers delivered to my MIL in the hospital. They were gorgeous!!!! Such…read morean eye for detail in the arrangement. You will not be disappointed ordering from this florist!!

I came in on Saturday for a last minute bouquet. All I knew I wanted was yellow roses and…read moresoft/pastel colors. They were able to put together such a beautiful bouquet in just a few minutes for me while I explored the shop. The flowers were absolutely stunning (and I wish I had gotten a better picture because this one didn't do it justice). They managed to read my mind on exactly what I wanted. Just ordered another bouquet and absolutely looking forward to it.

This note serves as a commendation for Cheyanne Murphree, who works as a florist there…read more My family and I are incredibly pleased with her wonderful service and attitude during a recent visit to the cemetery. Cheyanne went above and beyond for us. She was just amazing, and it's because of her professionalism that our family is at ease having our loved ones in your care. We know that our loved ones are resting among compassionate and caring professionals. She boosted our confidence in Restland as the perfect place for our needs. This confidence is crucial to our family and provides us with peace of mind at this delicate time. Thank you so much for her outstanding service and compassion.

Rembrandt has the best customer service for tending all my graveside floral needs in the Garden of…read moreHonor. Barbara is the very best at ensuring that my loved ones' flower bi-weekly arrangements are beautifully delivered. I have been a customer for 15 years now and I really miss the actual store being there for personally selecting the grave decor. It's such a blessing to have Barbara there to help in my absence . Thank you for all that you do Barbara. R. Smith

I should have saved my money and got flowers at krogers. I paid for 2 dozen flowers for $170 and I…read moregot a dozen normal size flowers and a dozen really small flowers and lady claimed they will grow to normal size when they blossom. Well there full grown now and ready to die and still not even half the size of the regular ones. I paid in full a week before picking them up and they claimed they were going to be huge flowers, bad business and I regret using them!!!

The guy that checked me out was a good guy, he'll work with you and give suggestions. This place…read moredeserves a better rating.

I'll be the first to admit I left my Valentine's Day flowers to the last minute, but Velvet Stems…read moreturned what could have been a stressful situation into an incredibly smooth and enjoyable experience. From the moment I walked in, the staff were warm, welcoming, and genuinely enthusiastic about helping me find the perfect bouquet. The team went above and beyond to accommodate my last-minute request without making me feel rushed or like an afterthought. Their passion for what they do really shines through, and it's clear they take real pride in every arrangement they put together. The bouquet was absolutely stunning -- my girlfriend was completely blown away. Seeing her reaction made it all worth it, and I have Velvet Stems to thank for that. The quality of the flowers spoke for itself, and the presentation was beautiful. If you're looking for a flower shop with exceptional customer service, a friendly and knowledgeable team, and arrangements that will genuinely impress your loved one, look no further than Velvet Stems. They've earned a loyal customer in me, and I'll absolutely be returning for every occasion going forward. Highly, highly recommend!

The service exceeded my needs and expectations. Outstanding customer service, very professional,…read moreinformative, and I was very impressed with the different ideas for my arrangement. Every thing was perfect. The quality of the flowers was well worth it. Thank you!! I will be back.

Our experience was wonderful!! Dorinda in Customer Service guided us through their selection of…read moreflowers and greens available for the wedding....delivery was right on time and the roses opened and were spectacular on the wedding day!

I am a wedding planner/coordinator/decorator located in Houston, TX. I had a wedding coming up at…read morethe end of April and my current wholesale flower provider was not going to be able to fulfill my entire order in the time frame needed for the wedding. I found this flower shop on google, so I contacted them with a little more than a week before the wedding. They not only were able to get everything I needed, they had even better options for me! Their customer service was amazing and Grace was so beyond helpful! Not only were they super helpful and kind, the quality of flowers were better than my previous supplier as well. I will forever be their customer and will recommend them to anyone I know!