You need to know something about me: I don't eff with bears. I stay away from them so they'll stay…read moreaway from me. This means I don't go camping (in general, but especially in bear country), I don't go on hikes where there are known bears, and I don't visit parks where a bear might stumble into my picnic and try to get my food. I don't visit the bear section of a zoo. I even moved to the place where I live partially because there are zero reported bears in the state. (Not really, but that was a bonus that I learned after I moved to Indiana.) So, of course I'd find myself in a situation where I was obligated to go on an open Jeep tour through Smoky Mountains National Park, a part of the country that is swarming with bears. And of course it would be in the spring, right when the bears are waking up from hibernation and at their hungriest. But Pink Jeep Tours was great. Apparently, there is a possibility of seeing a bear at some point, because they're just everywhere. My tour guide, who had been giving tours for many years, told me that he had seen several dozen bears last week on his tours. OK! I didn't like that we got out of the Jeep a few times to walk around a couple of scenic spots, because bears, but I never ended up seeing any, and I'm sure you, a normal person who doesn't have an irrational fear of bears, would appreciate getting out of the Jeep and wandering around. One of the stops was at the official Smoky Mountain National Park area, and we got a good 30 to 45 minutes to just explore. We also drove through Gatlinburg a bit, where we were told that the bears will just mosey down the streets sometimes. (Lord help us all.) The Jeep itself is very comfortable, and there are spots underneath the seats to put your bags or water bottles. At the end of the tour, we went off-roading, which was an extremely bumpy ride, but there are handles above the seats to hold onto. The tour was about two hours, which was a little long for me, but you really get to see the forest and other parts of this area of Tennessee. Plus, the tour guide was funny and informative, and he was available to take pictures of us, so we didn't have to do selfies.

Can't believe we had to pay $500+ for family of 4 to advertise pink jeep tours on the main strip in…read morePigeon Forge and Gaitlinburg. Of the 3 hrs spent in a hot jeep, less than 1hr was actually in the national park. Lot of cruizin the tourist areas. In no way do you need hiking shoes. We only got out of vehicle 4 times for a couple minutes...we were forced to take a photo by state park sign, we quickly walked up to a cabin, we stood on asphalt in a parking lot... and looked at a cemetary. It was FAKE! He said it was a children's cemetary. We kept pulling over to let cars pass. Never actually getting out to look around. Psyche. Tour guide had no info or history. Pointed out a melted light post. Commented on things we passed. He kept pointing out random places he once saw a bear. Constant conversation about the other couples vacation or his back story or the guy making bank selling merch at the edge of the park. The actual worst part was how you have to sit in the jeep. Load in through the back woth backs tobthe side. You can't see anything on one side.fail. You can very easily drive through park on your own, pull over in spaces. Sorry. No photos because there was nothing to see. Don't WASTE 3hrs -save your money.

We were on a family vacation where we landed at the Knoxville airport and needed to stay overnight…read more It wasn't a destination town for us but I decided since we'd never been to Tennessee before to get a tour before we headed east. I looked online and found KISS Caboose was free and goes based on tips, which I thought was fantastic since we had two children under 10, that wouldn't appreciate the tour as much as my husband and I would. I called to make a reservation and Gina picked up even though she was in the middle of a busy event. I told her the day and times that we would be available and she hooked us up with one of her best tour guides, Jennifer. I cannot express how excellent the tour was. I guess the best way to put it is I want to live in Knoxville now! It was an hour long in a adorable little bus. She was able to show us historical sites and buildings, and some of the local must go to shops and murals. She even pulled over and took pictures of our family in front of the murals! Coming from the west coast her accent was delightful and her knowledge was astounding. I was never interested in history but she left me with historical knowledge that I think I will never forget. She met us at the Art Museum which is free and also AWESOME with a great gift shop which she also recommended. If you are in a very small party of 2 to 5 people max, then please check them out, even if you're a local, you may learn a few things.

Gina was hired for a recent career fair and was my angel! Lost for over an hour trying to find…read moreparking I was a bit distraught since time was running out and I hate being late. She helped me find parking, picked me up, made me laugh and gave me the number in case I needed her. Fantastic and fun ride!

We got ghosted on a ghost tour!…read more I would give this place 0 stars if I could - this is not a reputable company despite the positive reviews on other websites. My friend and I had some time to kill before the rest of our group arrived, so we decided to book a ghost tour at 8:30 PM. Booking was pretty easy and quick via a third party site - the site did mention that we would be notified if the tour was cancelled due to not enough seats being booked. We booked the tickets around 4 PM that day, but didn't receive any notification that the tour had been canceled, so we headed towards the meet up spot around 8:00 PM. The instructions said to meet by 8:15 PM at the Dolly Parton statue near the courthouse to avoid any issues with traffic/parking. My friend and I arrived at 8:10 PM but no one else was around aside from a couple of tourists taking pictures of the statue. 8:15 PM rolled around and the tour guide was nowhere in sight.. We still did not receive any communication about the tour being canceled (we even received a couple of text messages reminding us of the upcoming tour time) so we decided to wait until 8:30 PM to see if maybe the tour guide was running a little late. 8:30 PM rolls around and the tour guide never arrived. We tried calling the phone number on their website but the number is disconnected. Their email address also does not work and was undelivered, so there's no way to contact this company. We gave them the benefit of the doubt and waited for 5 more minutes before deciding to leave. The company had the audacity to send an automated text message after the tour asking us to rate the experience. A huge disappointment as we were looking forward for a fun night. There were other ghost tours we could have booked, but we chose this place due to the good reviews and proximity to our Airbnb. DO NOT (BOO)K.

tour was cancelled last minute and they have not refunded me for over a week. don't waste your…read moremoney!

We booked the extended tour with Mr. Adams and I HIGHLY recommend! It ended up being a horrible…read morethunder storm during our tour, and honestly the thunder and lightening just played into his stories! Despite being soaking wet, Mr. Adams made the experience wonderful and the stories were 5 star. He did mention the stories are the same each times otherwise I'd be tempted to come back for more!

This company is not professional and does not provide their guides with the training or support…read morethey need to do their jobs. It is not a brick and mortar business. This is a web based business with no accountability to their guides or patrons. Our tour was very poor, but I blame the company and it's business model, not the guide.

Super cool! I just went around an hour ago and the museum is creative and the free samples were…read moredelicious. Not ashamed to say we spent over $60 in the gift shop

March 23rd, 2026. Came to have lunch. Then went to visitors…read morecenter museum. It's more for kids It was ok. I'd prefer to visit the factory itself . There's a giftshop with tons of trinkets and little Buschs items.

Sugarland Visitor Center on the Tennessee side on Great Smoky Mountain National Park was crowded…read morewith visitors during my visit. The parking lot was full at 9:30 in the morning! The Center offers a nice exhibit of animals and plants that can be seen in the park. Rangers are available to help answer questions and help design Park itineraries for visitors. The Center is a perfect place to pick up maps and other Park info. We bought parking passes and I picked up several cool walking sticks in the gift shop to give as gifts. Prices on some items were reasonable. The staff were super friendly despite the crowds. There are rest rooms available...the last real restrooms before entering the Park. Outside, are little "gardens" featuring native Park vegetation. Addition parking is being added. Every visitor to the Park should plan a stop at the Center. Plan 30 minutes to an hour.

A nice stop along the way into the National Park. Parking is a bit tough because it seems to…read morealways be busy. The museum inside is worth a look. The gift shop is really nice and has a large variety of things for purchase.

The welcome center was a great place to stop in for a map and a parking tag before heading into the…read morepark. There were clean restrooms and cold beverages for sale. This would be a good place to grab a souvenir - there was a big selection of hats and T-shirts. Everyone in here was really friendly and helpful when we stopped in.

The building seems like it's brand new! Very clean and the staff was friendly and helpful. We…read moreenjoyed the 3D map of the park as we just finished hiking one of the mountains near Cades Cove and wanted to see how it compared in size to other mountains in the park. The store had a great selection of souvenirs and hiking gear. This is definitely a great choice if you want to stop at a park store near Townsend!

We rounded up 8 rowdy souls for our friend's bachelor party. The plan was to start at shulz brau…read moreget acquainted and then visit Hexagon brewing, Ebony & Ivory, Xul and finish back where we started at Shulz Brau. The tour itself was fun to see the belly of operations for each brewery and have a few samples of their swill. We enjoyed a white stout, alt beer, NEIPAs and a lager or two. I was able to snag a burger from the Abridged Truck at Xul. What I consider to be the best smashy-burger in all of Knoxville. We all had time to snag a pint at the brewery but it was a grab and go type of thing. The tour guide Ace kept us on schedule and we all enjoyed our samples and quick history and brewing lessons wrapped into the tour. Our group had a blast and the groom had to helped to the car, so mission completed!

Super fun walking tour around Knoxville. Ace is very knowledgeable and I loved learning about the…read morehistory of the city as well as getting to try some local breweries. She is also a very knowledgeable beer gal! Would def recommend if you are visiting for a weekend.