Very impressed! He came out same day I called within hours to give me an estimate. He gave me a lot of helpful tips and was honest about how he could help, the rats were eating the goat/rabbit food we have set up outside. I will definitely used them again! read more

Rodent Relief - Pest Control Near Me

We hired Don to deal with a rat problem in our attic. Don sent an email invoice which we then paid immediately. Don then said that charge wouldn't go through and insisted we Venmo him the amount which we did. Both charges ended up going through. Don came out once and set up a trap. Since then he has come out once to retrieve a trap but has not done any of the other work we agreed on to seal the house. Don has not answered multiple emails, text messages and phone calls. So now we have paid twice and not received more than 10% of the services we have now paid twice for. This is absolutely a scam company and should not be dealt with. He will take your money and run leaving you with rats and in debt. read more

Don gets extra credit for responding to our S-O-S quickly twice. Two weeks ago two rats chewed a new way into the attic. Both rats were trapped and removed. Today was a false alarm --- the attic is clear. We eventually figured out what we were smelling is the 800 packs of wax crayons we have stacked in our living room for our literacy project. Thanks Don for the good response! read more

I'm sorry to have to write this as I thought Don was a nice guy, but the service and follow through I received from Rodent Relief left little to be desired. After it was all said and done, I spent almost $1,400 for less than a hours worth of work and not one rodent caught in 12 months. In February, I called Don to remove rats that I could hear in the ceiling of my home. He offered extraction (removal), then once they were removed, to seal the entire exterior of the home and remove their method of entry (vines). I was pressured to pay for everything up front to a total of $1,400 ($500 for extraction and $900 to seal the house). I paid upfront (1st mistake) and he set 5 traps total. To this day, 1-year later, those traps are still set and have not caught a thing! After coming to check the traps once, I never heard from Don again. I ended up having to leave town for work and when I returned called to find out if he could come back out and finish the job. This was now August. I got no response until I called again in September. Don offered to refund me the $500 extraction fee due to the fact they never trapped anything and because they still had not completed the job 9 months later. I thought that was fair and asked him to call me when the job was completed so I could met him and inspect the work and get my refund. He came by the house while I was at work and worked for about 45 mins (I have security footage showing how long he was there ) packed up his stuff and I never heard from him again. I have left messages, sent numerous emails regarding the promised refund, only to be ignored, again. read more

DO NOT BOOK WITH THIS COMPANY!!! I am leaving this review to warn all potential clients to avoid booking with this company. I hired Don to eliminate my rat problem back in August and still have not heard back from him about finishing the work I paid him for already. I paid $1,146.71 but only received 20% of the work we agreed upon. I have made NUMEROUS attempts to reach Don by phone and email over a 2 month period but have not had any luck with getting a hold of him. I would like to point out that there are several other reviews from past clients that received the same lack of communication and unfinished work. I expect a reimbursement of 80% of the bill I paid since I was forced to seek out another company to solve my problem after being abandoned by Don. I have been in the customer service industry for 7 years and pride myself on flawless customer service so I am extremely disappointed to have to experience such blatant disregard for my needs by Don and his company. If you continue to ignore my calls I will be forced to take you to legal action which I am fine with doing because I will not be taken advantage of due to your incompetency. I will be gathering as much information regarding my situation along with the other clients you have abused. If you fell victim to this company feel free to email me at chrsianderson2264@gmail.... so I can include that in my case. I will need a statement which explains your situation along with your signature below it. read more

We had such a great experience with Rodent Relief in April of 2018! They responded quickly to an immediate need we had, and even worked over the weekend to secure and seal our exterior. However, either they have gone out of business, or are avoiding our calls to have service done under our warranty. read more

Don is responsive, knowledgeable and a true pro. He came out on very short notice on a SATURDAY to help us address some rat activity in the attic. No more rat activity thanks to Don. The best! read more

I just received a return call back from this company on Saturday at 5pm, great service right off the bat. After describing my situation at one of my investment properties, I was advised on how I could take care of the issue myself and save money. While I will not need Rodent Relief's pest control service for this property, I will be sure to call them in the future if the need arises. I highly recommend! read more

Don is great at figuring out how the rats get into the house and blocking them. He came right away, which has to be a huge relief to anyone who spots the tell tale signs of rodent infestation. He uses traps instead of poison, which I much prefer. Don even returned to do more work for free when the rats got back in although there was no warranty. But, most importantly, he made sure we knew what we need to do to our house to keep them out. Sadly, that involves expensive concrete work done by a mason, but at least we can get rid of them. read more

In late March I started hearing noises of an unwelcome residence in the Attic. I spoke to people from various pest control services, and a few came out to gave estimates. Either their prices seemed too high (like the big local firm), their methodology seemed iffy, or they left out items in their proposals/estimates. I tried DIY remedies, but I think that I came to dislike 24-hour sessions of KLBJ-FM more than the racoons did! Then I spoke to Don of Rodent Relief. He came out - everything he told me and the answers that he gave seemed like he was knowledgeable, open and honest. I signed the contract with him on April 6th, and it was one of the best decisions I've made in a while! My house was a difficult situation for him (or any exterminator). The house was built in 1959. The maximum height of the attic is less than 3 feet, and there is no plywood down - just frame, sheetrock and insulation, and the entrance is about 11" wide. In other words, going up to set traps was not a viable option. Don set traps on the roof and on the ground, and after a few days he caught a raccoon! Unfortunately, raccoons are quite intelligent, and the other one would not go into a trap, no matter what tastiness it was baited with, or were it was placed. He figured out that they were accessing the attic thru the north gable of the roof, and constructed exclusion devices,first on one, then the other gable after we figured out that they were using BOTH of them. A day or two after the second was made, they were all gone, so Don sealed up the gables - problem solved! What really impressed me was that, thru no fault of his own, this lasted for almost 6 weeks. Thru it all, he made trips to the house pretty much every day (if not, it was because I told him not to). Don's perseverance thru this amount of time was very professional - not only was he very friendly, he made no complaints whatsoever. In closing, I can only say that I was VERY impressed with his services and knowledge, and would totally recommend his services if you are having pest issues. read more

Love Don with Rodent Relief! He goes out of his way to make sure he gets the job done! I love it that he does not use poison. He rattraps the rats and them comes back to remove them. He keeps coming back until they are all gone. I can't speak highly enough of Don. I am so glad I found Rodent Relief!!! read more

These guys are great .. they secured my attic from rodents and it came with a warranty ... about 10 months later the critters got back up there .. and they came out and found how they got in a resecured it. They stand behind their work and that second call cost me nothing. They are very professional and clean also. read more

Greatly disappointed with Don. His 2-year "warranty" is worthless. My rodents came back in less than a year and I have not been able to get him back out despite repeated calls. Look elsewhere for rodent control! read more

This is not a company, it is a one man scamming operation.We paid a lot of money for him to block rodent entries to our house and he provided a full year guarantee of his work. In just 5 months, squirrels managed to remove the shoddy metal barriers he installed. We called him a 1000 times with no response. When he finally responded, he made promises that he has yet to keep. I will never use him again and please do not use this guy. He is a total scam! read more

I can't say enough about how great it was working with rodent relief! Don has great work ethic and he is very knowledgeable in his line of work. Animal control, pest control and wild animal removal is what don specializes in and he did a great job for us removing rats out of my wife's mother's house. She needed her attic closed off in multiple spots and Don even took care of that in addition to removing the rats. When I went up into the attic before Don did his work I noticed a foul smell. After everything was completed there's no more smell at all! Honestly if we ever need any kind of wild animal removal we will absolutely be calling don. read more

As has been said before, Don is the best! I called on a Sunday afternoon after a rat in my home had chewed up my brand new couch overnight. He was quick to suggest alternative ways for me to catch it and save money, but being a total scaredy cat I decided to use his service instead. He fit me into his schedule for the next day and came right out to set the traps. I was wary of companies doing this since I have two pet rats myself, and was extremely concerned with poison being set out or extra traps being left around the house. He was very professional and extremely knowledgeable about where to set them, and the rat was caught almost immediately. He came back every few days to check the traps and keep my house extra-rodent free. He always calls before showing up and keeps me updated on what he's found and has been extremely accommodating when setting up times to come over. I could not recommend a better service or a better guy to take care of the job!!! read more

We called Don from Rodent Relief because we were totally being outsmarted and out-ratted by what we thought was a mouse and were disgusted to find was actually a big, fat gross rat. We probably could have co-habitated with the rat for a while if it wasn't destroying our blankets, furniture, and defecating and urinating everywhere. It was gross. We called at like 7:30 am after a particularly traumatic middle of the night run in where the rat was nesting in my box spring. He called back within 10 minutes and was there in a couple hours. He took the time to confirm that it was a rat and not a mouse and went over his recommendations on how best to remove the rat. He also walked the property with me to show me where the likely entry points were and what to tell my property management company to do. We had tried to remove the rat humanely and our efforts had failed, so he went over what to do differently since we weren't being successful. It worked, and although it wasn't pretty, and we still apparently have another rat in our midst too, his help was invaluable and hopefully we will be rat free as soon as possible! read more

I was looking for a company to clean and restore my attic after rats had been living there (another pest control company had sealed my house and set traps.). A complete attic restoration entails removing all the old insulation and installing new insulation. Don was very nice and polite but he talked me into overpaying for a useless service. Don sold me on paying him $900 to "sanitize" my attic saying that many customers choose this service instead of the more expensive restoration and that they would give me a $700 discount on it if I did the complete restoration. To do the "sanitizing" Don spent spent less than an hour spraying a solution on top of the rat feces and rat urine in the attic. I should have realized this service was useless since they were not planning to clean the attic first. Afterwards Don's estimate for the complete attic restoration was @ $5,000. I had no interest in entrusting this company with more work and when I complained to Don that the $900 sanitizing fee was a rip off (something around $200 would have been appropriate considering the time spent), he refused to do anything unless I did the full restoration estimated @ $5,000. I believe I was scammed into overpaying for a useless service and would never do business with this company again or recommend them to anyone. read more

Being people who are freaked out by rats, we freaked out when we found we had one. Don called back within a couple of hours, came out the next day, educated us, and was just a kind, gentle and intelligent, humane young man who loves animals (I was expecting the Terminator). We found the leak/hole where Ratso got in, managed to trap him in a Havahart cage. Don took Ratso to a land far away, sealed up the hole from the outside with mesh and rat-repelling stuff. He checked the whole house for other possible entries, and decided we didn't need his services beyond that. For $100 we can now sleep again. I would highly recommend him and use him again. He also has some cool stories. read more