Came here for a car inspection on a Tuesday morning and lemme tell ya - these folks are fast and…read moreefficient. It's a small place but seems quite equipped to manage a lot of car issues, and the gentleman who did my inspection that day (Charlie) was the sole person doing them, so he was cranking through a list of folks. They put your name on the clipboard when you arrive and just go straight down that list. I'd called beforehand to confirm their hours and theyd advised to come early so I came around 9a or so. I think the wait was about 15-20 mins? Really wasn't bad, I just fiddled with my phone and sat in my car. The actual inspection was also pretty fast, like 10 mins or maybe even a bit less. I appreciated the efficiency. Of note they do charge a 3% credit card fee. A lot of places do that nowadays, but that was really the only "surprise." They also offer a basic inspection ($12, basics to renew car reg) or a more thorough one for $18 where they check your wipers and lights etc.

Every once in a while, Austin reminds you why you fell in love with it in the first place--and…read moresurprisingly, this time it happened during an oil change. Let's be real: getting your oil changed usually ranks somewhere between "waiting at the DMV" and "realizing you forgot your charger at home." But Lube Pit Stop on South Lamar managed to turn it into the best oil change experience I've ever had in this city. And I don't say that lightly. From the moment I pulled in, the vibe was pure old-school Austin--friendly, unpretentious, and refreshingly human. No corporate script. No forced smiles. Just genuinely kind, courteous folks who seem to actually care about the people driving through their bays. Here's what really stood out: No upselling. None. Zero. Zilch. No "while we're at it..." scare tactics. No mystery fluids that suddenly must be replaced. Just honest work, clearly explained. Quick and efficient. I barely had time to scroll Yelp before they were done. In and out without feeling rushed or overlooked--an impressive balance. Kindness across the board. The entire team was polite, professional, and approachable in a way that feels increasingly rare. It wasn't flashy--it was sincere. And here's the kicker: when I drove away, I felt good. No second-guessing. No lingering "did I just get taken?" anxiety. Just the calm confidence that comes from dealing with people who do their job well and don't try to squeeze every extra dollar out of you. They also do state inspections, which is officially the cherry on top. One stop, no nonsense, handled by people you trust? That's a win in Austin traffic math. This is the kind of local business you root for. The kind you tell your friends about. The kind that quietly becomes your place without you even realizing it. Lube Pit Stop is officially who I'll be using from now on--and honestly, I hope they never change a thing. Highly recommend. Old Austin energy. Solid service. Zero BS.

This was my first time using Oil Works. I brought my Corolla in for inspection. The…read moreSupervisor/Manager was fast and extremely personable. I was having a hard day; it must have been evident on my face. My interaction with him was exactly what I needed. He asked if I was Ok and I asked him the same question. He said that they were pushing through some recent company changes. "Everything happens for a reason", I said. Something that I needed to hear in that moment myself. Great customer service and fast/efficient work! You can't ask for more. Give them a shout! They are worth the shot, you won't be disappointed!

Told me skid plate needed to be taken off - $10 charge - in order to reach Oil Filter. FALSE!!!!…read more And I asked them to take this charge off, but totally unnecessary to take it off AND they didn't even try to put it back on correctly. They jammed it on out of place so one screw could not be tightened - BUT they just left it that way. I had to take it off, start over and do it correctly when I got home. WTYF. WILDLY INCOMPETENT! Never returning. Terrible approach. What the hell did they think was okay about taking off part of the truck for NO REASON and then not putting it back correctly. I get the constant upsell BS, but this is way worse. Never returning.

The techs here are amazing! Very speedy diagnosis for my vehicle and it was fixed the next day…read more(next day fix due to my own schedule). The staff is super friendly and honest. Forget about going to the dealership for anything. They will be my go-to for everything now!

I don't usually review businesses unless I think people should know about them. Like contractors,…read moregood mechanics are hard to find. Being relatively new to Austin, I tried three different auto shops for maintenance repairs. ATL's customer service exceeded my expectations, both in kindness and prices. Austin, the gentleman who took care of me, was super welcoming and helpful, finding ways to save me money and thoroughly explaining in detail what was wrong with my car. He went over what was more important and of higher priority. Compared to the other places, which quoted me ridiculous prices before even looking at my car, ATL's approach was far more satisfactory. In short, I've recommended this place to my friends and family and have had my cars serviced here several times. I do not work for them nor do I have any ties to them, so take this as a genuine review. Thank you, guys!

This is the first Valvoline where the mechanic actually check fluid levels and had me press on…read morebrakes, turn signals and high beams. The New Braunfels location have never done this! In fact I didn't know it was something they did. So I got the oil changed, my air filter was bad so I got a new one, I didn't want to replace it myself which I've done in the in the past I know they charge probably $10 more than if you bought it at AutoZone. But I just didn't want to go through the time doing it myself. I was talking to Austin and letting him know about problems. We talked about cars in general and cars that get high mileage which mine is one of those, 11 years with 255,978 driving a total of 90 miles to work and back Monday through Friday He was really good , he was polite, besides the air filter you really didn't try to upsell me, which I appreciate. I sure like this Valvoline much better than the New Braunfels where I used to go but a little too far for me. Look them up on yelp and there's a couple of coupons. I was able to get $15 off my oil change .If I'm ever in Austin and I need an oil change I'll certainly go back to this Valvoline.

Got the oil swapped out fast. Engine sounds much quieter now. Dashboard light is finally gone and…read morethe car feels smooth on the highway. Nice to have that checked off the list.

My name is Shealynn Masterson. I took my car here on Friday. Told the technician what was wrong and…read moreto drive my car long distances to check why it was over heating. I was told nothing was wrong with my car even though I told him what was causing it to over heat. I picked it up from this location just for my car to overheat in Kyle Texas. Miles away from my house. I am a struggling single mom working multiple jobs to survive. I can't afford another diagnostic or tow and all the Tecnician John who worked on it told me this morning was. "Oh, sorry, see if the meineke near by car look at it" Don't not use this shop. I'm in tears. Stressed and depressed. I can't stop crying and they don't care. He made his money and went about his day.

Took my jeep to this Meineke for a transmission diagnosis because my car was lurching when I drove…read more They reported back that I needed an entirely new transmission. I'm glad I got a second opinion from a transmission specialist because they determined it was actually an engine misfire problem. Not transmission related. Would've had to spend thousands and thousands for an incorrect fix because the folks who did the diagnoses probably didn't look for anything other than a suspected transmission issue. Took my car to another auto shop and got new sparkplugs. Problem was fixed. However the gentleman at the front desk was very helpful and kind.

I came in to get oil change. They guys were very nice and very helpful. My oil change was quick and…read moreI even replaced my air filter. Definitely would recommend this location! Thank you Tayrell,Jordon,and Antonio for all the help!

Hugo and his team are TOP NOTCH!!! They are honest, quick and affordable. If you need an oil change…read moreand don't have a lot of time, seriously come see these guys! I'm definitely coming back!

Needed a headlight fixed and after picking up the actual headlight at a nearby parts store, they…read moresuggested I take it around the corner to Lopez to do the actual repair. I popped in without an appointment on a Friday and they fixed me right up in less than an hour (walked over to Radio to enjoy a coffee while I waited). Cost me a little less than $50.

Did great work at a decent price, great customer service. They have a quick turn around time and…read morekeep you updated on everything that's going on. We agreed to get both of my clutch actuators replaced but only one ended up being necessary so they didn't go through with both, saving me money and time in the process. If you need a reliable mechanic you can trust for a fair deal Lopez Auto Repair is the place to go.

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

The communication is severely lacking with these guys. Their arrival times are unreliable at best.read more

Went back to the JL Bee Cave location. Loved it last year, loved it again this past Saturday…read more Morgan was still there; still professional, helpful and just sincerely nice. Nice comfortable waiting area with coffee, tv, clean bathroom. Thank you again.

As an Austinite- I look for quality service. When it comes to changing my oil, I highly recommend…read morestopping by to see Junior, Josh, and Aiden at the Ben White location. Junior showed pure Professionalism and expertise when it came to my vehicle's needs. Thanks! I'll be back soon!

Two words: UNPROFESSIONAL and DECEITFUL…read more I truly don't know where to begin. I despise writing a poor review for a locally-owned business, but after months of being led-on and ignored, I am writing this in hopes of saving someone else's precious time. My husband was in a car wreck in October 2025. The person who rear-ended him has terrible insurance, so we decided to file a claim through our insurance, Allstate. Capital City Collision provided us a quote that our insurance did not agree with. An Allstate negotiator went back and forth with the shop. Part of the issue was my husband's truck had after-market parts that were damaged. Our Allstate negotiator, Elizabeth, called us to confirm that she was able to get funds approved by her manager and they reached an agreement on pricing with the shop. A check for $2,207.66 was sent to the shop to start ordering parts. According to Allstate, the shop cashed the check on January 20th. It is now March 19th and the shop still has yet to reach out. I have tried calling the shop multiple times in the last two months. Each time I call, they answer and hang-up immediately. I tried giving them the benefit of the doubt, thinking maybe they are busy. I tried calling the shop today, and again, same situation: answer, then hang up. I thought to myself, "hmm... maybe they really are ignoring our calls?" So I waited 15 minutes and called back with a blocked number. What do you know... Catherine decided to pick up and answer this time! She kept me on hold for 9 minutes before taking me off hold and hanging up on me immediately. I called back, and a man answered. He transferred me up to Catherine, who kept me on hold for 4 minutes this time and hung up immediately. While I was on hold the second time, I received a text message saying they wouldn't do business with us. They ignored my text, asking when they planned on returning the check they cashed for $2,207.66. My husband and I have been trying to get his truck fixed since October 2025. It is now March 2026. I understand that our insurance was being difficult to work with... we were annoyed by Allstate, too! That being said, Capital City Collision could have rejected our business months ago, instead of stringing us along. Rather than sending this text message 5 months ago when this all started, they chose to dodge our calls and waste our time. Unprofessional does not even begin to describe their behavior. They were avoidant, deceptive, thieving, and rude.

Even though I did not use them due to distance they were quick to get back to me and had a very…read morereasonable estimate. Great customer service.