Mills Pest Management has been to our house twice now…read more Once for rodent removal, and then for ants/insects. Immediately happy with their rates and the reviews regarding their service and quality as they were available on the weekend, which made it easier for us to accommodate and be around in case. The value comes at the immediate resolution you get as you'll see results within a day. For the rodent care, they revisited the house to check the traps for a couple of weeks after first service and for the ants, came back when I called and informed them I had a small resurgence of those pesky critters. 10/10 all around from reception on the phone to meeting the techs in person.

I love this service! We had so many ants and spiders in our house that it got to the point where we…read morecouldn't leave any food out anywhere without finding a trail of ants all over it. The first initial service didn't really help, but when I informed Mills about it they came back and even offered to spray the inside of the house, which did the trick. Honestly we were sold, and I love having the routine service on the property -- we haven't had any problems since. Kevin the owner really cares, and our tech Wyatt is amazing and highly recommended. For the money they charge it is completely worth it. If you need any sort of pest management, these guys are the ones for you.

I'm a new homeowner and when I saw rats inside my HVAC and heard them inside my walls, I was beside…read moremyself. Sam was quick to come out and give a free detailed estimate and show the details of what everything entailed. Their team spent the day sealing up all the areas, and walking me through where they sealed everything and what to look out for in the future. They cleaned up everything and sent detailed pictures of the work in the attic where they were living. When I had questions after, Sam was quick to answer. I'm now breathing easier (figuratively and literally).

I was incredibly stressed after I started noticing a foul odor coming from the walls in my closet…read moreand hearing scratching noises up in my attic. I knew something wasn't right, and I needed help as soon as possible. From my very first call, this company went above and beyond to accommodate my urgent situation, and I am so grateful for their kindness and professionalism. Our field representative, Nicolas, was absolutely outstanding. From the moment he arrived, he was incredibly friendly, patient, and thorough. He completed a detailed inspection and took the time to explain exactly how mice can get into a home, pointing out areas of concern and answering every question I had. He then walked me through their entire plan for sealing entry points and preventing the rodents from returning, making sure I understood every step of the process. What really stood out was how understanding they were about my budget. They presented the recommended service but also worked with me to find options that fit within my budget without making me feel pressured. That level of honesty, flexibility, and compassion is hard to find these days. By the end of the visit, Nic didn't feel like just another technician--he felt like a trusted family friend. His knowledge, professionalism, and genuine care turned what was an incredibly stressful experience into one where I felt informed, supported, and confident that my home was in good hands. I wholeheartedly recommend this company to anyone dealing with a rodent issue. If you're lucky enough to have Nicolas as your representative, you'll be in excellent hands. Thank you for treating us like people instead of just another customer. It truly made all the difference :)

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

I used Rodent Masters and couldn't be happier. From the start, communication was clear . Max walked…read moreme through the proposal and estimate with photos so I knew exactly what to expect. The crew showed up on time, was respectful of my home, and took care of the property with full remediation. After a few follow-ups, they honored their guarantee and I got my house back healthy. Fair pricing and zero hassle. Will call them again if needed.

We discovered a crack / hole in one of the floorboards in our bedroom. I thought it was just a case…read moreof wood rotting. I had the full intention of ceiling the crack slash hole myself. When I inspected it closer I saw these grotesque little things moving around inside the hole. I thought immediately, termites! Even though I had never seen a termite before, and then after verifying it online, I immediately began to stress out regarding the cost. Termike Pest Control had very favorable reviews on Yelp. They responded to my inquiry pretty quickly, so I scheduled an appointment for an inspection. The owner of the company, Mike, came out to do the inspection... the same day I called! He immediately identified that we had subterranean termites. He worked with my budget, was very pleasant, and assured me that I could use a payment plan to pay off my amount. I was sold. The process was very simple, he sent me the contract, he even amended it to show a few things that I wanted in writing. No questions asked. We scheduled crew to come out about a week and a half after the contract was signed. They sent an incredible technician, Max. He was knowledgeable, extremely pleasant, extremely honest, answered every single question that my wife and I had, and went above and beyond! He assured us of the effectiveness of the process, and similarly did everything to relax our nerves with these disgusting little creatures. We were extremely, extremely pleased to have him as our technician! I highly recommend this company!

EDIT: In the interest of clarity, I am editing my review and adding some pictures. Termike did not…read morereach out to me until I posted a review, over a month after their service. Today, after I posted my original review, they called me from a number that is not associated with their business online and is marked as spam, so I didn't pick up the first time. I did pick up the second time. I asked them to respond to my emails instead of calling so there would be a written record. They claimed they never received any emails from me, until I sent them screenshots of the emails I previously sent. All screenshots of emails and calls are included below. Regarding the service: When Termike previously worked on our home, they did excellent rodent proofing and were very thorough and tidy. This most recent visit was the opposite. The new technician spray-foamed into our mesh crawlspace vent rather than patching with hardware cloth (as Termike had done in the past). The undersink work was sloppy and left gaps and sharp edges. The tech damaged our plumbing and left us with a leak. We ultimately hired folks to fix the plumbing and to redo everything, at additional cost. During the visit, the technician repeatedly argued with me about the work and insisted I was mistaken about Termike's previous methods. When I continued asking questions, he became increasingly dismissive. This arose because I asked why he would spray foam a hole in a mesh vent rather than patch it with mesh, like they did before. My husband had to ask him to leave because the discussion was going nowhere and his work was not satisfactory, not to mention the broken plumbing. Termike has repeatedly invoiced me for $400 while not responding to any of my emails until after I posted this review. The company's response here claims I used "derogatory language" and "threatened negative reviews," which is not true. I have provided screenshots of all communication and there is no such threat or language in any of them. I posted this review only after being ignored for a month. I post negative reviews about companies when it is appropriate. I also post positive reviews. I try to be honest and accurate. It is disappointing that a company we previously had a good experience with handled this situation in this way.

i requested insect control around my home and roach abatement in my kitchen after the initial…read moreinspection the technician recommended the service to help me rid my home of all pests after two treatments my home is free and clear the technicians were friendly and fast

I contacted Get ur Done Termite for one of my out-of-town clients who needed both a section one and…read moretwo clearance and a potential tenting of his residence in Winnetka. This company was Johnny on the spot and communicated back-and-forth between him and I so we knew everything that was going on, explaining to us the different types of termites we were dealing with, and what tenting the residence would cost. The tenting was lower than any of the other places I checked, so we are moving forward if you are trying to choose look no further. You won't find a better, Customer Service!

Thank you, Joe, really appreciate the help. He was very thorough with the inspection and explained…read morethings really well. They were also really quick to respond. I called at 9 am on Sunday morning, and they were at my house by 9:30 am.

Finally decided to deal with an ongoing rodent problem in my basement, especially in light of the…read morerecent hantavirus stories in the news. I spent a comprehensive amount of time perusing all of the different options in Los Angeles -- there are a lot of options -- and finally decided upon Rodent Professor based upon proximity and reviews. I wanted an estimate not only on rodent prevention but also disinfecting the basement and vacuuming up the existing rodent droppings. Since this is the first time I have used such a service, I did not know what sort of cost was involved and was surprised to see online estimates ranging into the thousands of dollars, so I prepared myself for the assumed cost. Nate from Rodent Professor came out promptly at the appointed time and inspected the entire house -- basement, attic, inside the house itself -- and pointed out several potential points of entry into the basement and attic. Later in the day, I received an estimate via email that was in the expected cost range but at the lower end. I decided to proceed with the work. Nate and crew showed up promptly on time and were very efficient in screening all of the openings in the house, in addition to disinfecting the basement and vacuuming. Since their service, I've heard nothing and seen nothing in terms of rodent activity. This positive review is based upon several aspects of their service: excellent communication, being on time, efficiency of work and total overall cost. Highly recommended.

I have been a client of this business for more than a year. They have done a wonderful job of…read morekeeping ants away and with the monthly fee I pay, they do come by and do maintenance which has been effective. More recently, I ran into a rodent issue. The technician came and left a trap which as far as I can tell has been very infective. Given that I called to schedule an inspection. The time I was give my the coordinator was not conveyed to the technician as I waited 1/2 a day for him to contact me. It took 5 calls to the company to get a callback over a VOIP connection that was barely intelligible. The coordinator was able to get me in touch with the technician whose window for my appointment was 12 hours (as opposed to the 4 hour window I was given. While the scheduled services work well... communication (at last as of late) is sorely lacking and difficult. I would proceed with caution and am considering taking my business elsewhere as a result of this interaction. ADDENDUM: within an hour of placing this, the technician, Leon arrived. He provided a careful review of the situation and prepared a very reasonable plan to handle the issue. Customer service also called and apologized and acknowledged the error. It was good to see that the company was very responsive given what happened. They did right by me and I will continue my business with them.

Great job, thank you. I would recommend Gianni and his team…read more Got the job done quickly.

On behalf of my father, they are punctual, they say what they do, and recommend to others and for…read moreour other units. Thank you! Also thank you for Karen and Israel for making it a smooth process.

It's very hard to get in touch with them for a follow up Inspection. I don't know if they don't…read morehave enough staff answering calls, but it is very frustrating.

After dealing with another pest company for a skunk problem under our house which they weren't able…read moreto solve, we called Traction. Arman came and methodically and humanely solved our problem. He was friendly, explained everything and put in a lot of time. I'd recommend Traction and Arman to anyone needing real professional help.

Hired them for a raccoon removal, raccoons moved into our attic and were causing a ruckus, these…read moreguy came out very quickly, they charged us close to $300 to put a trap, the reason for my 3 stars review is that they have not been reliable. I've tried calling them multiple times they tell me they'll get back to me, the Armenian guy working for them was trying to upsell me on services. I didn't need, overall was a so so experience, I would probably call someone else next time.

Highly recommend. My point of communication was mainly Francisco. He provided a "free…read moreinspection" then provided a quote. I agreed to the price and they completed the job a day later with his crew of 5 or 6 workers. They were great. Honestly I wasn't expecting these types of quotes from vendors but it's something that has to be done. It's a relief knowing that rats have been eliminated from the home. That was worth the price. It was major work. The insulation in the attic was removed and new material was put in after they thoroughly cleansed the attic. They also covered/repaired all potential openings that lead inside the property. They will continue doing follow-ups for the next month or so (This was done yesterday by Francisco). I really like their 2 year warranty. If any issues come up they will come and inspect. Good luck.

They came out very quickly and diagnose the problem. I had an infestation under my house, and…read morealthough it was very expensive to get rid of all the insulation and all new HVAC ducks, it seemed like they were on the case.