Thank you to the Homeshield Pest Control manager Danny for his excellent leadership and customer service, and for recommending Marcus as our home's designated technician. Thank you, Marcus, for your pleasant attitude and outstanding customer service. We truly appreciate your professionalism and the great care you provide. read more

Heard about home shield from a friend, and if the initial consultation is representative of their service, color me satisfied. Had Marcus come out within 2 days of setting my first appointment. He showed up early, quickly addressed the issues we needed, and was overly friendly throughout the process. Update after a few days: Upon further review walking around my home, I noticed many spider webs were missed, even some I made specific note of for the technician. I have reached out for assistance but have yet to hear back. A bit frustrated by this but will update if/when they come back and finish their work. Update: Marcus came back out and cleaned out the rest of the webs/bugs in a timely manner, and even found time to do it on a holiday. Great work! read more

Fair warning: No due dilligence. As a returning customer, I asked this company to inspect the attic of our apartment building for rodents. They not only did not inspect the attic, they told my tenant the rats were not in the attic (despite her hearing noises in her ceilings). I called the manager who said they would send somebody else out to inspect the attic. That person told my tenant it's better not to open the attic door or the rodents may escape into her living area. Not only is this blatantly false, they sent me a contract for abatement. Seriously?? How do they know what animal they are abating?? Are they going to set a mouse trap for a raccoon?? How can they identify access points?? They had the audacity to send me a contract for mediation of their non-investigative unfindings. **But, I should have known better*** We used this company a couple of years ago for rodent abatement and to seal access points. I walked the property, checking the schematic they gave me for access point remedies they claimed to have finished. I found several items on their schematic which were not completed on the property. They did send somebody out to address the issues.. sevetal times because the workers kept mIssing the same spots. On a positive note, everybody is polite on the phone. read more

Great job Marcus really appreciate the work you did for us today outstanding repeat customer And happy with the service read more

I had a great experience with HomeShield Pest Control. Rodney was the service technician during our most recent visit, and he was outstanding from start to finish. He treated both the interior and exterior of our home thoroughly and took the time to explain the process and answer any questions I had. Rodney was professional, respectful, and very courteous while working around our family and home. We have also had Xavier service our home before, and he was great as well. It is clear that HomeShield has a strong team that takes pride in providing excellent customer service. I highly recommend HomeShield Pest Control if you are looking for reliable, professional, and respectful pest control service. Thank you to both Rodney and Xavier for the great experience! read more

If you need pest control, ask for Brian K. at Home Shield Pest Control. We were dealing with some stubborn spiders and rodents, but Brian tackled the issue quickly and efficiently. He was respectful of our property and made sure we were completely satisfied before leaving. He even gave us some important tips to keep those rats away, and it worked! I really like his professional demeanor yet friendly personality. Five stars for his outstanding work! read more

Andrik did an amazing job on my property today. Listen to my concerns and fulfilled the job. Would recommend 10/10.

Great experience with Home Shield to service our new home. Our technician Brian was fantastic. He was punctual, professional, experienced, and very kind. He walked me through the treatment plan, answered all of my questions, and made sure I felt comfortable with the process. They also gave us a great rate for our service plan. Highly recommend them for eco friendly pest control! read more

Excellent service! Hovsep was professional, punctual, and very knowledgeable. He took the time to inspect the property thoroughly, explained everything clearly, and addressed the pest issue with great attention to detail. I really appreciated his honesty, friendly attitude, and willingness to answer all of my questions. I highly recommend him to anyone looking for reliable pest control services. Thank you for the outstanding work! read more

Marcus did a fantastic job cleaning spider webs, setting ant traps and keeping the bugs away.Marcus is very professional and helpful. Appreciate the service read more

From the first outreach to the day of service, very helpful, knowledgeable, and efficient. On the first day of service Marcus was right on time, professional, and thorough. read more

Marcus is super knowledgeable and friendly! He has been to our home multiple times and does an exceptional job!

Called the morning of I needed assistance with an ant problem and they came that day. Super friendly reliable and did a great job! Highly recommend :) read more

Punctual, professional, Marcus was so sweet. He listened and took care of things as I had requested.

Update: I spoke with this business. They are going to resolve this issue. Once they realized the issue, the proposed a resolution. Very professional, I will definitely continue using them in the future. 5-stars for customer service and for turning around an unhappy customer. Previous post: Good service, until you need to change your plan. I called, spoke to someone, and canceled my service. At the time, he said he would cancel it but would follow up because he did not have access to the full system. Instead of honoring that cancellation, I owe $180 for services I never received. read more

I'm having an unknown tiny bug infestation in my apartment. 1) it's very easy to book an appointment and send over photos and videos. Nadia is very helpful and diligent. 2) the inspector , Luis came on time yesterday. He's very knowledgeable and professional. Identified the problem as Bird mites infestation. And produced plan to solve the issue. I highly recommend this company ! Five start service ! read more

Gianni always does a great job. Very timely and professional. I love reminders and the heads up before arrival. 5 stars

Always polite when I talk with someone. Easy to schedule. Technicians knowledgeable. Marcus is punctual and courteous and knows what he is doing. read more

I am very pleased with this business. I called them because I spotted a cockroach. They came out the next day.to spray, I saw another a couple days later, they sprayed again. Gianni and Marcus were polite and respectful and came on time, I ended up getting the service every 3 months which I feel is a fair price after calling other places. read more

This was my second service appointment. First went swimmingly, it was very effective. Gianni (and the team as a whole) communicate kindly and well, are clear about the operation. Gianni, in particular, dealt generously with my slightly scattered morning. The service program is worth it, they are very responsive. read more

Had HomeShield come to our house to inspect some rodent droppings in our attic and other general bug issues. Luis was very thorough with his inspection and recommendations. The service technicians Jorge and Marcus were both very communicative before they arrived and explained everything they were doing. Looking forward to seeing the results of their work! read more

Rodney is informative and personable. He texted when on his way and performed the service professionally and efficiently.

They perform the job with care and responsibly. Return call every time after leaving a message. Highly recommended.

Always grateful for this service. Great results. Brian K is always so helpful & patient with all our questions. Thanks again.

Great price. Great service. Our personal exterminator, Loc, was knowledgeable, kind, and efficient. He locked up the house when he left, and we came back home to a roach free house. In fact, we haven't had a problem since. Highly recommend. read more

Homeshield are always amazing. We've been using their services for years at a couple of different properties. They're always on time for their appointments and the staff are always so kind and friendly - from the people that answered the bones to the technicians that come out of the house. Rodents, ants, mosquitoes and more they have delivered every time. They are great value, especially for the monthly service plan. Rodney was so helpful to us today! read more

Rodney does one of my properties in Panorama City and is great! He sprayed my home in every corner making sure not to miss the garage, kitchen, bathrooms, and bedrooms. Basically the whole house! He made himself flexible and easy to work with! Been with this company 3 years straight for two properties! Only issue is I recommended 2 people but still haven't gotten any referral bonuses but the work speaks for itself. read more

Recently I thought I might have some termite issues in my condo and called HomeShield for help. HomeShield reception who answered my phone call was extremely helpful and polite. She made sure my questions were answered and she was helpful around my schedule. HomeShield technician came to my house and was super helpful and knowledgeable. Technician was clean and on time. HomeShield did not even charge me for the inspection. I recommend HomeShield to all homeowners. Great customer service. read more

Brian is always fantastic. The best! Great that we can always call and get service on top of the quarterly treatments!

The company has wonderful customer service and responds promptly! Andrik sent me a text after the service was finished which I appreciated.

Marcus arrived on time and ready to work. He was very professional and spent time to address every detail. I have used a handful of different services for pest control and this one offers the best quality and value by far. I highly recommend them. read more

Loc did a great and thorough job for my first session! Highly recommend . . read more

Rodney from HomeShield Pest Control provided excellent service today. He arrived exactly on time as scheduled, which I really appreciated. Before getting started, he took the time to meet with me to walk through his process and answer the questions I had. He was very thorough throughout the inspection and even pointed out a massive spider I hadn't noticed! Before heading out, he gave me a full debrief on everything he did and what to expect next. It was a professional, seamless experience from start to finish. Highly recommend Rodney if you use this service. read more

Service was great as always. Today, Marcus stopped by. Before he came, he gave me plenty of time in letting me know that he was on his way. Once he arrived, I told him the problem areas that my husband and I have and he was very attentive and got to work right away. He communicated with us the work that he was going to do also. He worked pretty fast, but it was really efficient and both my husband, and I felt as if this was such a great job! We both double checked the areas just to make sure things were done liking before I left a comment and sure enough... They were! Thanks for sending Marcus by today. read more

Loc Nguyen did a great job treating our home. He was personable and friendly. Great service!

Service provider is always committed to providing great service. Always communicates and gives details about what they see and what they do.

Marcus had a great customer care, treated my house with full inspection inside and out.

Excellent pest control company. We live in a home near mountains. When we first moved in, we found numerous black widows in the garage as well as many insects and spiders in the home. Having two toddlers, we needed to hire pest control. We've been using Homeshield for over a year now and all the black widows are gone. No bugs crawl into our home. Any fly that enters the home is dead the following day. We have been serviced by Brian and Danny. We receive updates through text messages. Service is professional. While our neighbors are getting scorpions, we have peace of mind that all pests have been eradicated. read more

Marcus with Homeshield is very thorough and really spends along time getting everything sprayed and taken care of! He's a 5/5!! read more

Marcus was here today, and he discussed why I get many mosquito bites, while my husband doesn't. He made a lot of sense. Then he and an assistant (or trainee) went to work. They always come on time and do a good job. Marcus deserves a big pat on the back! read more