Took the car here as an authorized service shop for Vinfast. The work that needed to get done was…read morea software upgrade which was supposed to be a job that lasts a few days. In total the car was in the shop 44 instead to my disappointment. Contributing factors included Vinfast's transitioning to this new support model and potentially supply chain issues, since parts are coming from Vietnam. But to the shop's scope of responsibility, there needs to be improvement in the following areas: customer communication, service intake, quality assurance testing and customer handoff. For Customer Communication - they need to be proactive, I found myself calling for updates instead of being proactively updated. Many times when I call the tech is not available. Service Intake - I scheduled an initial appointment only to be told I should drop the car in the morning instead of the afternoon, which was scheduled by RepairWise (the appointment vendor they use) Qualify Assurance Testing: I drove off and found some functions are not working. They did a software update and took 45 days. There should have been thorough testing. Customer Hand Off - they should have reviewed what was done to the car and the features of the new update.

I just called Savy Autobody for a quote, and I'm honestly shocked at how unprofessional the…read moreexperience was. As soon as the phone was picked up, all I heard was a rude and dismissive "Yeah!?" No "Hello," no mention of the business name--nothing that even remotely resembled a proper greeting. Confused, I asked, "Is this Savy Autobody?" and the response I got was a lazy, almost annoyed, "Umm... yeah, who's this?" At that point, I knew this was not a place I'd ever trust with my car. For a business that relies on customer service and trust, this kind of behavior is a massive red flag. If they can't even answer the phone with basic courtesy and professionalism, how can anyone expect quality service or honest work in their shop? This felt more like calling someone's personal cell phone than a legitimate business. First impressions matter--and this one screamed disorganized, careless, and disrespectful. I won't be giving them my business, and I'd strongly advise others to think twice before doing so either.

Singh's Auto Garage was very prompt and helpful to me while I was looking for a quote for repair…read more His pricing is fair. If you are in the Rodeo area I highly recommend him.

My 10+ year old Acura MDX seemed lost power and started shaking and had a difficult time…read moreaccelerating as I pressed the gas pedal after a complete stop. I called repair shops around Hercules where I work. Many of them charge $180-$225 just for diagnosis. Singh was responsive and very experienced. He checked the local availability of spark plugs and coil kits that might need replacement before I dropped off my car at his home garage. Singh informed me in a couple of hours that his diagnosis did not produce any error message. He checked all fluid levels and topped up my transmission fluid which was very low. He shared with me pictures of his findings. (I was surprised as I had changed the transmission fluid just 8 months/9K miles ago. Apparently the previous mechanic did not add adequate transmission fluid). He tested drive and confirmed my car does not skipping acceleration or shaking after the stop. Singh is knowledgeable and professional, fair in pricing (I was charged reasonable diagnosis fee + nominal fee for transmission fluid). Thank you, Singh!

We had a great experience with John. He was very honest and fair to us. I would not hesitate to…read morebring our cars there again.

I've been taking my car to Toulomne Auto Repair & Electric since 2016. The owner operator is fair,…read moreefficient, honest, reasonable, and thorough. He keeps good records of service. His work is top notch! I hate going into a mechanic prior to him and having to steel myself regarding, "what am I going to be charged today?!" Because the price they gave me was "just an estimate." Not here, he's familiar with how to use technology! That means he can put your service needs into the computer and spit out an actual cost of your service. In the event something else actually is wrong, he calls you and communicates his findings. WITH NO BS, "you got to fix this or else and it's gonna be a million gazillion dollars!" Bottom line, I trust him. If I didn't I'd be driving to Vacaville VW.

Reliable & trust worthy& very reasonable. I would recommend him to all my nighbors ,friends…read morefriends & family. He has been been in doing his professional business for over 35 years& has worked in his own location for nearly over 30 years. Try West Coast Auto REPAIR

The Brother Jamil was real quick and straight forward with me about everything he fix my Q60…read moreinfinity one day two days later I preferred to bring him my stingray. His work ethics is outstanding and I recommend everyone to bring the vehicle to this shop.good work by the perfect man

Although we did not end up buying a truck here, Hector was very helpful. He was knowledgeable and…read moreprofessional and we never felt pressured. He let us look and test drive without harrassing us. Definitely ask for him if you are in need of a truck or car!

This is the location where I purchased my vehicle from last year, and I have never experienced such…read moregreat service before. I always be sure to get my truck service each time a recommendation comes up and the service team and everyone else within the building are always so sweet and professional.

I've seen this company have compassion on a resident in my building. Let them grab their car after…read morehe had it up and ready to go. Good people make good business.

Excellent service. Eric the technician is great and he towed my van to the mechanic's shop. Thanks…read moreagain George Towing. I will keep using your services as I have done in the past. Pastor Rey Bernardes

I was looking for a mobile mechanic for a couple days after the Fourth of July since I didn't want…read moreto have anyone have to go and work on the holiday. Jeff was willing and able to do an immediate pre-purchase inspection for me which I really appreciated. He had a great communication and was very clear about his services and the pricing. I would definitely recommend!

Prompt service. Professional, Personal and easy to talk to. Explain everything he was doing and…read moreeven offered to reinforce the splicing that the job needed. He even reset all the error codes. Jeff took a near disaster (on my part) and saved the day. Hopefully I will never his services again but I will keep his card handy Highly recommend

Needed a hard to find part for my husband's 2001 Ford F250. Started by calling PAS. My first call…read moreof the day & boy was it fruitful! He was pleasant, courteous, picked up on the 2nd ring. Anyway, told him what I needed, said he had no such part. HOWEVER, he quickly looked on his computer and, before we were done, gave me the names, phone numbers, and locations of 2 other companies that DID carry my part and even quoted me the price they were asking! The entire exchange was under 5 minutes! Now THAT's service. I will remember these guys. Best service ever. Remember the old movie, Miracle on 45th where the department store employee sends them to their competitors when they don't have what they need? Well, I can only say, Well Done!! Great service. Thank you!

I have tried several times now to reach a live person, during working hours. But everyone seems to…read morebe busy!!!! I'll try again thou, since you have gotten such GREAT reviews, maybe I just call when you are busy!!!i left first part overview I believe,... A week ago??? Can't get a response to ANY OF MY CALLS ABOUT my car, sitting in garage with $2000 of repairs in it, less than 1 yr old BT stereo in it that all work, but don't have the $1100 to fix anymore. No response, they don't want my car to sell for parts? Can't answer the phone? I don't get it. Ur views are GREAT..