Very dirty... to busy talking to each other or on phones. Not a very big selection of FR women…read moreclothing. Not a big selection at all of anything except men's clothes and boots. Wouldn't go back better prices elsewhere

Nice and clean well stocked with merchandise, friendly worker…read more Good place to get work boots and FR's at a good price.

Several employees were standing around, but no one offered to assist me. Customer service felt…read moreinattentive and unwelcoming during my visit.

Service just as well had been self-service/self-checkout. Attendants appear to be bothered when…read morethe customer requests assistance. The cashier couldn't figure out how to process a credit payment . There is none to a limited selection in shoe products

The young lady who assisted us on the floor finding sizes at Spencer's in Odessa, TX went 0-2 with…read moreme and my daughter, but she was super friendly and eager to help. Back on June 27, 2026, my daughter really wanted some "The Regular Show" socks with Mordecai and Rigby on each leg. I saw the slippers on their website, but not socks. Maybe she was thinking of Hot Topic that had them... I wanted an Alice in Chains shirt in small with the "Dirt" album inside the silhouette of a rooster. Bummer. I might order it online. This store was clean and organized. Just not as large or have quite the jewelry selection that the last Spencer's we went to had. The shirts were buy one ($24.99) and get a second for 30% off. Use the app for rewards. Buy 4 shirts, get 1 free. Buy 6 pieces of jewelry, get 1 free. Still a fan.

If I could give ZERO stars, I would. I was greeted at this store by one of the rudest humans I've…read moreever met who was clearly profiling/stereotyping me. In Texas! "You could shop online" the gal behind the counter told me...gtfo. This was so disappointing after having been a Spencer's customer since the 1990's. If you like rude service resulting in leaving the store then by all means, visit this Spencer's location.

So, I had been hearing about 5.11 for some time now, well I finally made it over there. The…read moreselection is nice, depending on what you are looking for. They have a limited stock on some things, and then great selections on others. The bad, if you go in there expecting customer service, forget about it, there was only one guy working and he pretty well stayed hid behind a display leaning on the shelves messing with his phone. I think if my intentions are to go in and drop almost $200 on a belt, I expect some customer service, and I shouldn't have to solicit it, either. He looked up on occasion but then right back down to his phone. Sales people shouldn't be allowed to carry their phones while on the floor. If they were set on burning a potentially loyal customer into someone who will never come back, congratulations, you did it.

From the owner: 5.11 Tactical manufactures gear for every mission. Whether you are law enforcement, firefighter,…read moreems, military or looking for innovative durable solutions, 5.11 makes gear for you. Choose from a wide range of men's and women's apparel, backpacks, footwear and every day carry accessories.

Dahlia was assisting me today with a thin FR shirt and helped me pick out some knives and was very…read morepatient with me. As I have said before im very indecisive but and grateful for people who allow me to take my time