**This review is based solely on the restaurant/bar area.**…read more I'm a longtime Hilton Honors guy, but I only came here a couple times for lunch. I love nooks and crannies, and the bar/restaurant area is full of them. The food menu here is diverse; so is the drink menu. My only issue with the drinks is that they have only one IPA available. Still, I'm a repeat customer.

We had a very comfortable stay at this resort hotel, and our room was ready when we arrived (early…read morecheck-in). The Gulf views from here are amazing. Our room was on the top floor where the Seagull Rooms are located. It appears to be newly renovated. It was clean & comfy. The shower pressure was perfect, and the AC worked very well. It's located in the San Luis Resort with many attractions & restaurants nearby. The beach and breakwater viewpoint is across the street from the hotel. There was a Sugar Plum Market in the hotel on the day that we checked out. Wish I could have spent some time looking at all the Christmas goodies. There are just a few things that were less than ideal. The buffet breakfast was pretty basic, however they do serve Starbucks coffee. The coffee was good! I have to say that Marriott wins in the breakfast department over Hilton. The port shuttle is not complimentary. We could have used Uber instead of the shuttle. They do have a Park, Stay, & Go hotel offer for those with cars. Perhaps that's a better deal, but I'm pretty sure that the fees are added to the rate. I was impressed that they had a handheld steamer in the closet. We didn't get to use it, but it's a nice thing to have. I would have traded it for a pair of disposable slippers. It's the little conveniences that make me the happiest. It was cool to see the offshore oil drilling rigs glowing out in the distance at nighttime. I had never seen that before. On a clear day, you can barely see them out there. I really enjoyed the Gulf view from our room. Walking along the seawall at sunset was the best part. Would I stay here again? Yes, with a few minor adjustments. We would probably have breakfast at the IHOP next time. Other than what was mentioned earlier, it was all good.

Best way to go! If you are looking for a getaway, seclusion, relaxation,.... BOOK the private…read morevillas! You have a personal contact person that makes sure you have the absolute amazing experience! From detailed questions on your preferences to private parking, private pool, and the team of 4 that takes care of you, which goes above & beyond anything you could imagine! Sarah, Ivan, Victoria, and McKenzie took care of every single request.... from reservations for dinner to another tin of chocolate dipped Oreos. We are looking forward to our 3rd trip to The Villa's at The San Luis in Galveston, Texas Tillman Fertitta, truly was on point with this resort!

We thought this hotel was going to be great but from the start we had issues. We booked a room on…read morethe Penthouse floor and the room was outdated and mediocre at best. I have stayed in nicer hotels in Mexico. Also, when we tried getting someone to wait on us at the pool and the Blake Restaurant, they basically ignored us until we said something. Also, the food was mediocre at best as well. It had no flavor. Also, we were told that the Steakhouse was closed on Sundays by two different employees. Come to find out, it was not closed after all. They need to get all of their employees on the same page. Also, we were never greeted when we arrived as well as when we left. We won't be staying here again. Since we paid alot for a two night stay, the hotel should have been excellent.

Convenient, Yummy & Quick…read more We walked down the seawall to the Courtyard by Marriott to buy a coffee and buy breakfast because our hotel, the (Galveston West Beach Inn) was horrible. The Courtyard by Marriott has a Starbucks in the lobby and also a bistro where you can purchase food. We had the French toast and breakfast burrito. Both were excellent! Very fresh ingredients served to us quickly, which was great since we needed to walk back to our hotel and checkout. I would totally recommend breakfast here and we will probably stay at this hotel next time we're in town for a cruise. Delicious! Perfect portion sizes.

We booked this hotel for our family vacation for the convenience of it being near the beach. We…read moreprepaid our hotel through booking.com with the confirmation info for our check-in. During the process we were told that there was no confirmation of payment to the hotel from booking.com and that we needed to put another card on file. We went ahead paid for our room with the other card and were advised that after they received an email confirmation from booking.com, we would get a refund back to the second card we ended up putting on file. On the date of checkout we were told that they finally received the confirmation through booking.com and that it would be 3-5 business days until we get refunded. After being gone for about 7 days on our cruise we didn't receive any refund. Day 8 when we finally got back on land we called the hotel and were given the run around. The manager said she was looking into the situation and that she would give us a call back, she never did. When we called again, the representative told us that the manager stepped out and wasn't available to help us at the moment. I don't know what's going on with this hotel but we've used Marriott before and never had any issues like this. This group here is unprofessional, and need to get it together. This hotel double dipped money from us, and not just our room. But our travel companions as well. Since they don't want to be honest and professional, I'm disputing the charge through my bank. Never again Marriott Galveston, never again.

Why 4 stars? Because it made our trip to Galveston a bit nicer than it would have been…read more --- --- --- We were planning to spend a couple days in Galveston and I was all about going to super budget friendly route. But my wife, always with the champagne tastes was not so convinced. We debated this off and on for a couple weeks, and eventually she won out when she discovered a deal on TikTok for the Grand Galvez. TikTok has deals? Apparently. First impressions walking into the lobby: yeah, it's super nice. Quite a bit nicer than the Hyatt Select we were considering. And quieter in this area. The place almost paid for itself when we accessed the private beach. As you walk up, you're greeted with towels, water and covered seating. These things were especially welcomed during our visit when it was approximately 99 degrees with 278% humidity. As others have shared, the rooms are small, but they're not like Japan small. We had a room with two queen beds (maybe they were doubles?), and felt like we had plenty of space for what we needed. Our 7 year old son slept in one bed with my wife and I got a bed to myself. Maybe if you sharing a room with someone you don't want to be sleeping practically right next to, you'll wish you'd booked a different hotel. But this was great for us. Oddly enough for a historical hotel, they have the world's fanciest shower with so many buttons and knobs that it's hard to even figure out what to do. Ultimately, the shower itself was fine. The water got plenty hot and the pressure was solid, even if the angle was a bit weird. The beds were a bit softer than I'm used to, but comfortable. Because this was a short day trip for us, I actually packed my own pillows, so I can't speak much to those. We opted to valet for $40 a day, but there is a public parking garage right next door to the hotel. It's a nice place. Apparently scour TikTok before booking.

CLEAN YOUR POOL! That was the cloudiest pool i have seen since my childhood staying in cheap motels…read moreoff the highway. I wouldn't have gone in, but the AC had gone out in the hotel overnight, so I was overheated. There was zero communication from the hotel about the AC situation until I reached out to Marriot customer service that evening and was "graciously" given a $195.00 credit...less than the cost of a night at the hotel. Also, after waiting at the bar (since I couldn't use my room) while 3 or 4 people who walked up after me were served, I got the snotty rejoinder, "oh, I didn't see you." I didn't realize that I was temporarily invisible. Finally, and this is just a matter of taste, get rid of the antique cars scattered throughout the lobby. They completely detract from what should be a clean-lined Spanish revival/deco feel. I've been coming to this hotel for more than 30 years. Never have I seen it so poorly managed. This is I believe my second ever bad review, but I had to call this nonsense out.

Best place to stay Great views…read moreWonderful condo The beauty of the grounds are amazing Umbrella and chair services are amazing

Beautiful condo with awesome views directly on beach and Gulf, no busy street to cross. Friendly…read morestaff and checkin was simple. Prices were reasonable in October. The only real downer was no washer/dryer in the unit, but they advertised a laundry facility in the building; however, when we asked where it was located, we were told that it was for condo owners only.

We stayed at the Mansard House in Galveston and honestly loved it…read more First off... adult-only? Huge win. No kids running up and down the halls, no random yelling--just peace and quiet the whole time. It felt like a vacation from everything. The place feels more like an apartment than a hotel, which we liked a lot. You get private parking with a gate code, so no stressing about your car or finding a spot. When you walk in, you notice the charm right away. It's got that older style with a lot of character, but still feels clean and comfortable. At night it was super quiet. Like "are we the only people staying here?" kind of quiet. We even joked about it a couple times. If you want a chill place to stay without all the noise and chaos, this is definitely a good pick. We'd come back for sure.

We had a great experience at The Mansard House! My husband and I stayed here before our cruise…read more While it is "self check-in" and there's no staff immediately on site, they readily answer calls and are very responsive. You can feel the privacy even in a busy place like Galveston.

After booking a two-night stay at the Grand Galvez, we canceled our reservation within an hour due…read moreto a very disappointing experience. We then booked a room at The San Luis Resort, and the difference was night and day. From the moment we arrived, the staff at The San Luis Resort made us feel genuinely welcome. The front desk agents were warm, professional, and attentive. After learning about the inconvenience we experienced at the other hotel, they even sent a thoughtful gift to our room, which was a wonderful gesture and greatly appreciated. Our room was exceptional, with beautiful ocean views and a spacious, comfortable layout. Everything about our stay exceeded our expectations. The outstanding customer service, luxurious accommodations, and attention to detail made this a truly memorable experience. We would absolutely stay here again and give The San Luis Resort a well-deserved five-star rating.

I unfortunately cannot recommend The San Luis Resort for overnight stays prior to a cruise. While…read morethe rooms themselves were nice and had great views, our experience overall did not meet expectations given the price. During our stay, we encountered several issues. We had requested that our luggage be divided between two rooms, but all items were delivered to one room, and we needed to move them ourselves to another floor. At check-in, we were informed that a discounted rate could not be applied to one of the rooms due to hotel policy, despite the occupant qualifying. We were also charged a resort fee that included access to amenities such as the outdoor pool and lounge area, which were not available during our stay due to a private event, as well as Wi-Fi service that we experienced as intermittent. We requested a pack-and-play at check-in, but it was not delivered until several hours later and only after a follow-up call. Food pricing was also higher than expected. For example, we were charged $10 for a peanut butter and jelly sandwich with fries for a child, which felt high for what was provided. At checkout, while managing luggage with toddlers and a disabled member of our party, we did not receive assistance from staff in transporting bags to the shuttle area. We had confirmed a cruise shuttle pickup time of 11:25 am at both check-in and check-out; however, by 11:45 am the shuttle had still not arrived, and it did not show up until closer to 12:00 pm despite multiple calls to the front desk. Finally, we were told that a manager would follow up regarding these concerns, but we did not receive a call. Given this experience, I also informed our travel agent so they are aware when making future recommendations. Based on our experience, we would choose to stay elsewhere in the future.

A Sunday - Monday stay…read more We celebrated Valentine's the first Sunday-Monday in March in hopes of having the Island to ourselves. Instead of staying at the big hotel on The Strand, we decided to try Schaefer Haus. With two homes to select from, we selected what is Room 2 in the main haus. It is beautiful and filled with antique furnishings. Tammy and the rest of the staff are lovely. Tammy filled us in on the Happy Hour and Breakfast details and showed us our room; what is listed as the Freiberg (and now known as the Laura or Room2.) The room is comfortable. The bathroom includes a claw foot tub with shower head. There are three rooms available on the second floor and two on the third. Okay, here we go. (Let me first say, we have every intention of staying here again.) We arrived early. When we were shown our room, Room 1 and 3 were being cleaned and unoccupied. I was delighted at the idea of having the Haus to ourselves. Within an hour, both rooms were filled, as well as the third floor. As sound travels, I quickly realized there were some flaws in privacy. For instance, there is a second door in the bathroom that is right by the toilet. If opened, it would be into the space at the top of the stairs on the second floor shared by the three rooms. There is a gap at the base of the door that you could pass a stack of two magazines under. On the opposite side of the toilet is the window that is used to gain access to the private balcony. Only a sheer black curtain provides coverage from the two houses across the street. After dark, I turned the bathroom lights off and used the romantic amount of light that comes in through that door I was speaking of earlier. The actual bathroom door in no way secures to the door frame. That said, it stayed closed anytime one of us was depending on privacy. Let's talk sound. Around 2AM, Room 1 or 3 decided it was time to listen to some soothing sounds of Trip-House at volume 11. Okay. This did not wake me, but it woke the husband. However, around 3AM, what sounded like a man and woman began screaming violently at one another. This did wake me with deep concern. Ten minutes later - all quiet. We found out after breakfast, the music was coming from Room 1. Lastly, security. There is a tiny knob on Room 2 that acts as a dead bolt. Lock it! At least twice during the night someone vigorously checked our room doorknob as if they were confused about which room was theirs. Monday morning, breakfast was delicious. While there were no mimosas (which are available on Saturday and Sunday,) the quiche was fantastic and the bacon crisp! Coffee, water, juice, and milk were also available. Schaefer Haus should definitely be on your list for a stay on The Strand!

This house is perfect for a weekend getaway and deserves more recognition. Tammy is an amazing host…read moreand the staff here is very accommodating to every guest's needs. Additionally, the rooms were very kept together and clean. I would recommend the Schaefer Haus to anyone looking for a historic home away from home on the island.